Kind support
Vivianはとても親切で丁寧なサポートをしてくれました。
About MoniMaster
Data updated- Website
- www.monimaster.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 100% (1/1)
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About this business
Discover an effective parental control app. Learn how to track a phone with MoniMaster's advanced features and comprehensive tools, available on Android, iOS, WhatsApp, and iCloud.
Written by the business, not verified by us.Is MoniMaster legit?
MoniMaster (www.monimaster.com) has a 4.9 out of 5 rating on OK.one, based on 83 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Enjoyed Monimaster but was time to unsubscribe
Enjoyed using Monimaster for a long time but then decided I wasn't using it often enough to maintain. Had problems receiving a verification code per the instructions to cancel, but reached out to customer service and Vivian promptly assisted. Thank you!
Reply from MoniMaster2026-10-12
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. MoniMaster Support Team
Celine helped me quick and efficiently…
Celine helped me quick and efficiently over Labor Day weekend on a Sunday night assisting me cancel a membership for an account that I forgot the access to, Very good service👍
Reply from MoniMaster2026-09-07
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. MoniMaster Support Team
absolutely excelent service and…
absolutely excelent service and costumer service is very helpful .. thank you
Reply from MoniMaster2026-08-17
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. MoniMaster Support Team
Elsa was very supportive and reactive
Reply from MoniMaster2026-08-07
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. MoniMaster Support Team
Celine the customer service…
Celine the customer service representative gave me a full refund when I had to cancel my subscription. I really wanted to keep my subscription but I had technical difficulties. Thank you monimaster. Thank you Celine.
Reply from MoniMaster2026-08-05
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. MoniMaster Support Team
All works almost good
All works almost good, but sometimes results doesn't full respect wrote prompts
Reply from MoniMaster2026-07-24
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. MoniMaster Support Team
Great support and full service
Reply from MoniMaster2026-07-09
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. MoniMaster Support Team
Good customer service
Good customer service , and customer relations shown by Vivian👍
Reply from MoniMaster2026-04-13
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers the best service. Wish you a good day! MoniMaster support
I had a great experience resolving my…
I had a great experience resolving my issue thanks to Elsa. She was professional, attentive, and provided a fair solution quickly. I really appreciate her clear communication and help with the refund process. Highly recommend her customer service.
Reply from MoniMaster2026-03-23
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers the best service. Wish you a good day! MoniMaster support
Thank you Celine!
Just wanted to come on here and thank Celine for her amazing customer service. She responded to my concern via email quickly and efficiently addressing my need exactly. I really appreciate her hard work and dedication!
Reply from MoniMaster2026-03-18
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers the best service. Wish you a good day! MoniMaster support
I had a wonderful experience with…
I had a wonderful experience with customer service, especially with Vivian. She was extremely kind, professional, and very helpful throughout the whole process. She responded quickly and made sure everything was clear and smooth for me. Her support really made a difference, and I truly appreciate the effort she put into helping me. Customer service like this is rare these days. Thank you, Vivian, for your excellent service! ⭐⭐⭐⭐⭐ Highly recommended.
Reply from MoniMaster2026-03-16
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers the best service. Wish you a good day! MoniMaster support
The after sales service by Vivian was…
The after sales service by Vivian was very good. The app itself was ok
Reply from MoniMaster2026-03-12
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers the best service. Wish you a good day! MoniMaster support
Very helpful app and the costumer…
Very helpful app and the costumer service team are great. Every time help with anything on any issues.
Reply from MoniMaster2026-03-12
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. MoniMaster Support Team
Very good support
I've got very good support multiple times from Vivian. The response is quick, she listens for the described issues. I appreciated how she tooks ownership of every request and followed through until everything was fully resolved. Thank you for helping me solve the problem.
Reply from MoniMaster2026-02-18
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers the best service. Wish you a good day! MoniMaster support
At the beginning I was excit3d to use…
At the beginning I was excit3d to use this service but did nor work. It was a long discussion for the refund. At tje end the full refund was not given because I did not know there were ywo packages in one but thank you
Reply from MoniMaster2026-01-06
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. MoniMaster Support Team
My issue with incorrect activation was…
My issue with incorrect activation was resolved within 24 hrs. The service has helped me in my personnel life.
Reply from MoniMaster2025-12-04
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. MoniMaster Support Team
very good customer service
Reply from MoniMaster2025-12-04
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. MoniMaster Support Team
Spoke with Chloe from customer support…
Spoke with Chloe from customer support and she was very understanding and helpful. Great employee to have and to deal with
Reply from MoniMaster2025-11-28
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers the best service. Wish you a good day! MoniMaster support
Good CustomerService
Elsa promptly took care of the issue I was having, and I really appreciate the professional way they handled the matter!
Reply from MoniMaster2025-11-25
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers the best service. Wish you a good day! MoniMaster support
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