MountVacation (www.mountvacation.hr) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-09-07.
I liked efficiency in terms of rather quick and simple enough booking.
I didn’t like being in touch with two instead of one agent - Mountvacation and ‘we consult gmbh’. Likewise, I don’t like rather rigid cancellation policy. A more popular approach would include wider scale of percentage of full price to be paid depending on the timing of cancellation.
It was very easy and fast to make a reservation. And reservation confirmation vas very quickly. I sent an inquiry about the check-in time, so I hope the employees will answer me. But more information on how to prepare for the trip and what to do upon arrival at the accommodation should be available on the MountVacation page.
It's easy and pretty straightforward to book, though it would be great if you could choose a particular unit rather than a generic one.
It's great that the accommodation + ski pass packages can be reserved, too!
My experience in the process of reservation was straightforward and useful. Also, as I'm not an EU citizen, I called the contact center to check for any problems. It was a helpful and friendly convers
The website is full of information and it's easy to find what you need. The staff are very kind and ready to help.
The services included in the price and specified in the reservation were not available without additional payment. We are strongly disappointed and we feel cheated. We will not use your service again.
The we page is great. Very logical and easy to operate. I have experience with mountvacation for more that 10 years and they are respectable partners. Also, the chating is very helpfull.
I am very satisfied and I will continue to do reservations for skiing via muntvacation.
Regards,
Ruzica.