Great… It is not charged yet……
Great… It is not charged yet… Everything else is smooth
About MountVacation
Data updated- Website
- www.mountvacation.hr
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 33% (2/6)
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Is MountVacation legit?
MountVacation (www.mountvacation.hr) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-09-07.
What people say
Horrible service
Horrible service! I pay two times same service
Reply from MountVacation2023-04-06
Dear Libia, I don't understand your review. How come that you have paid 2 times? We haven't charge you anything. You gave credit card as a guarantee of your arrival and we didn't touched it. The only payment you have done was in the hotel. Did they charge you 2 times? Kind regards, Dejan
Fast experience
Easy to reserve, very responsive team on mail replys. All information on add of hotel, ski pass included in price..
Excellent
Everything was done very professionally..very informative and kindly manner. Gal was excellent. Thank you.
Great Offer
Great Offer, simple reservation, good costumer service!
Hotel Montis
Thank you for fast and positive answear.
The process of reservation was really…
The process of reservation was really easy but there is no information about the payment, when it will be, how much in advance you need to pay or anything similar.
Staff is helpfull and fast
Staff is helpfull and fast Note: it is not possible to book multiple apartments, this is a problem that should be fixed
nice
thanx, great support!
Fast respond and full information
Fast and simple reservation process
Fast and simple reservation process, quick support over chat.
Horrible communication
We had a ski package (accommodation + ski pass + ski school) reserved through MountVacation. When we arrived we had wrong information about the accomodation. The agency was not answering the phone and it was quite stressfull and complicated to get to the host. In the end we managed to do it through local Info pult. Additionally, we did not get any information about ski school for one member of the group. When we talked to the others they all got emails with correct information. To sum it up, communication was horrible and I would strongly recommend to improve that aspect.
Fast,plesent and professional
Good service
Good service. Good communication.
Simple&fast
Simple, clear, fast reservation. Fast response with confirmation.
Rezervacija je vrlo jednostavna.
Great expiriance
Very kind staf on phone helping me to finish my reservation.
VERY FAST AND USFUL HELP
VERY FAST AND USFUL HELP , THANKS FOR ALL
Great experience
Great experience. Recommended.
Easy booking
Easy booking, good prices
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