Our Puppy on Socks
Quick delivery, my husband loves his socks. Thank you
About Myfacesocks
Data updated- Website
- www.myfacesocks.com.au
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 30% (61/206)
Do you own Myfacesocks? Claim this profile for free and start replying to reviews.
About this business
Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...
Is Myfacesocks legit?
Myfacesocks (www.myfacesocks.com.au) has a 2.9 out of 5 rating on OK.one, based on 395 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. Opinions are polarized: 47% rate it 4 stars or higher while 51% give 1 star; The business has replied to 30% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Average+
Design is average. Fabric is cheap polyester and sizing is huge. Maybe I was expecting more for my $30.
Reply from Myfacesocks2024-12-28
Hi Andy. Thanks for taking the time to share the feedback with us and sorry for the inconvenience. You can contact us via [email protected] so that we can offer a further solution.
I ordered on 9.12 the item was $29 and…
I ordered on 9.12 the item was $29 and shipping $39. On the 11.12 I asked why the item was delayed. I got a response on the 21.12 offering me a $3 refund and the item is delayed stating it will take up to another 15 business days as it did not meet the quality inspection. I want a full refund.
Reply from Myfacesocks2024-12-28
Hi Josie. Thanks for taking the time to share the feedback. Upon checking, the production time has been delayed due to increasing volume orders. We have sent you an email and look forward to hearing from you.
Charged for postage and then another…
Charged for postage and then another $39 express postage on top of that only for it to take way longer than their promised 3-5 days. Don’t bother paying extra for postage.
Reply from Myfacesocks2024-12-31
Hi Jo. Thanks for taking the time to share the feedback and sorry for the inconvenience. Could you please contact us via [email protected] so that we can check and offer a solution? Thanks in advance.
Good I'm giving you a 5-star review
Really disappointing service
Really disappointing service. Ordered 24 shirts, three times they sent us the wrong sizes (adults instead of kids). They wanted me to pay for the postage. They do not check orders before sending and the shirts were scrunched up in a box. Would not recommend!
Reply from Myfacesocks2024-12-29
Hi Tayla. Thanks for taking the time to share the feedback. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.
Worst organisation ever.
Worst organisation ever, customer service is aplauling. I ordered something for Christmas as it stated guaranteed Christmas Delivery ! What a lie.... I placed my order on the 9th of December and they only started working on it on the 16th of December... They then stated that it can take up to 14 business days for production and delivery. They should of had a Christmas Guaranteed cut off time.
Reply from Myfacesocks2024-12-29
Hi Terry. Thanks for taking the time to share the feedback. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.
She was helpful and explained the…
She was helpful and explained the process. Disappointed that I can get the replacement by Xmas by Elise was still able to fix the problem an explain the processing time.
Elsie was so helpful with my concerns!
Fantastic product
Fantastic product! Extremely happy with purchase
Great experience
Communication from start to finish of the order was amazing. I knew exactly where my order was at in terms of being made to arriving at my door. The detail to the photo I sent In was outstanding. Very happy :)
Satisfied
Received the two puzzles for my granddaughters for part of their Christmas gifts. Puzzles are good quality. Only thing I did was took a photo of the completed puzzle and printed it for the outside of the box, as the picture provided was poor quality.
If I could give no stars I could
If I could give no stars I would! Absolutely do not waste your time and purchase from this company. Terrible customer service and still have the item that i ordered that is apparently “out of stock” on the website for other people to purchase. Unacceptable do not bother!
Reply from Myfacesocks2024-12-29
Hi Sher. Thanks for taking the time to share the feedback and sorry for the inconvenience that the shopping experience has let you down. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.
Amazing shopping experience
Amazing shopping experience Fast ...Friendly..and Just perfect..highly recommended to all buyers ... :-)
HORRIBLE
First of all. NOT printed in Australia. They were so hard to deal with when trying to customise my shirt, hardly speak English. Shirt is horrible quality! I got an XL and it’s as big as a blanket…. Picture quality isn’t great! Horrible experience. Better off buying off Temu! Much better quality there. When modifying shirt and you accept. They send you heaps of emails saying you never accepted and that they’ll suspend your order. Website hardly works.
Reply from Myfacesocks2024-11-29
Hi Mahaliah Aniston. Thanks for taking the time to share the feedback and sorry for the inconvenience. Could you please reply to the email sent to you? Thanks for your understanding. - Elsie
Quality service in tracking the progress and delivery
They have shown great customer service from Day1 to the day I have received the goods. They even replied to me quickly on my queries and updated me all the time on the progress. Thanks again.
Inflatable with face
Ordered the inflatable with face and message. It is the greatest thing ever!! Quality was great and the face image was really clear. Love it
Great customer service
Great customer service. I needed a different size and the team at Myfacesocks were amazing in facilitating this. Great experience! Thank you.
Very accommodating with my request and…
Very accommodating with my request and followed through with design proposal. Very professional and produced excellent results.
in memorial pillow given to my my…
in memorial pillow given to my my mother for her young and ugly son (dog) now we play the game of move the pillow and see if she notices
People also looked at
myfacesocks3.5
Myfaceboxer
MyjigsawpuzzleAu
Myphotosocks3.8
MyhawaiianshirtsAU
MyFaceTshirt
Myphotosocks
Fridgebeats