Myfacesocks

Had a slight problem and the prompt…

Had a slight problem and the prompt response was greatly appreciated.

Amazing - highly recommend

The shirts are such good quality for the price and the photo print is spot on. We have ordered 37 of these shirts so far and only one of the parcels has been delayed (postal issue not the company). I emailed customer service and they responded within the day and the parcel arrived a few days later. These shirts are perfect for any birthday celebration and we can't wait to wear them on our upcoming cruise!!!

Jay MiddisAustralia · 2 reviews · Experienced 2024-09-12 · Posted 2024-10-01

Very happy with everything …

Very happy with everything including the emails after I received the shirts on time. Will use again.

Prompt and efficient customer seervice

Customer service replied very promptly to answer my questions prior to ordering and also when I had a printing error on my product they quickly arranged a replacement at no cost to me. If all customer service departments were this efficient we would all be more confident with online shopping. Thank you Sara and Elsie for great customer service

Tony RutledgeAustralia · 1 review · Experienced 2024-09-23 · Posted 2024-09-23

Great Service

Fast and efficient response after placing my order looking forward to receiving my items

Sonam LohiaAustralia · 1 review · Experienced 2024-09-10 · Posted 2024-09-18

Team is very helpful

Team is very helpful, responsive. Great service

Great customer service

Debra AbsolomAustralia · 1 review · Experienced 2023-12-25 · Posted 2024-09-09

Got my son a oodie from here with…

Got my son a oodie from here with pictures of his dog that has passed away tears were flowing when he recieved it and very reasonably priced

Top customer service

A really lovely business who makes beautiful little gifts and is fantastic at communication and service for their products!

great print quality and fast responding…

great print quality and fast responding customer service!

Kristen MuirAustralia · 1 review · Experienced 2024-08-27 · Posted 2024-08-27

DO NOT BUY FROM THIS COMPANY COMPELTE…

DO NOT BUY FROM THIS COMPANY COMPELTE SCAM AND TERRIBLE CUSTOMER SERVICE. Sold me a product for Father’s Day, then told me a week later the product is out of stock then send me a link to a completely different product that looked AWFUL then I was told even if I chose the awful product there was no way I would have it by Father’s Day. Tried to reach out online only to be met with complete stupidity with a statement of “we don’t ship after purchase” and didn’t understand why I was saying that made no sense. Asked to speak to someone else was told I’d have to come back in 3 hours THEN they ended the conversation. I am beyond disgusted. I am now going to try and get my order made by a local embroidery company. I guess moral of the story is - support local business not companies who do not supply the product they advertised! Also, do not believe the reviews on their website- there is literally NO WHERE on that site you can put your reviews. Awful experience. 0/10 would never ever recommend.

Pictures are very blurry

Says delivered days ago but never arrived. Edited to add an extra star as a replacement was sent out but took a long time. Overall the picture is pretty blurry but gave my husband a good giggle.

Great customer service

Courier lost parcel. Company rectified and sent replacement easy. Prompt customer service and great product.

Product was tacky, damaged, very low quality.

Product was tacky and damaged. I paid over $30 and was very poor quality. Company provided a full refund including shipping fees hence why I upgraded my review to an additional star (two stars) Downgraded to one star as they offered me a 10% off voucher to delete my review. How disgusting is that.

Cindy BradleyAustralia · 3 reviews · Experienced 2024-08-03 · Posted 2024-08-02

I did not order VIP service or shipping…

I did not order VIP service or shipping insurance they just added it on the end. Rip off Update: prompt response saying that they will provide me with a refund of those extras. Informed me that those extra services that i did not want were able to be deleted at checkout.

Communication and attention to detail…

Communication and attention to detail was excellent.

Very quick response to my enquiry

Very quick response to my enquiry. My 1st order was too small and I had to reorder the item and without me asking it was offered for half price. I like when a company makes shopping experience pleasant.

Dave and Skye ChalmersAustralia · 1 review · Experienced 2024-07-25 · Posted 2024-07-25

Great customer service on order delivery

I submitted an order that I wasn’t sure was going to arrive on time. The Customer Service rep Elsie answered my chat inquiry and was extremely quick and helpful in checking with the factory and checking production times before recommending a faster and more expensive shipping method. Great and fast customer service. Thanks Elsie!

Great experience

Great experience, Very accommodating with my requests for the shirts and also quick at responding. Elsie was awesome help during the whole process.

This is my second order

This is my second order, great communication again to get exactly what I want. Would recommend