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Events & Entertainment

Myfacesocks

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395 reviews

2.9395 reviews
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About Myfacesocks

Data updated
Website
www.myfacesocks.com.au
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
26 reviews
Replies to negative
30% (61/206)
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About this business

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...

Is Myfacesocks legit?

Myfacesocks (www.myfacesocks.com.au) has a 2.9 out of 5 rating on OK.one, based on 395 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. Opinions are polarized: 47% rate it 4 stars or higher while 51% give 1 star; The business has replied to 30% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Photo wallet

I purchased a photo wallet and was quite disappointed with the result, I emailed them straight away and within a couple hrs I had a reply, apologetic and very helpful, offered to replace with a new one free of charge, I wasnt expecting anything I just wanted them to know my feedback. But I was very pleased with customer service and the quick replies..

Avoid this face socks provider

Avoid this face socks provider. They have a sophisticated system of lulling you into security with a sham customer service attentiveness. Do not be comforted by them checking you are happy with your order before they print etc. the mock up I was sent and approved was dramatically different from the item that was delivered which was cheap, poorly printed product, rubbish basically, and you could barely see the face we wanted on the product. When I wrote to customer service their response was that I approved the printing and offered me 20 % back. This product will go in the bin. I have not accepted 20% as they are not honouring their responsibility to send a product that meets the description they provided. The mock up approved is not what was delivered. Go with a company that you know is printing in Australia. These guys are no cheaper. Plus they try to add a $4.99 “ VIP” charge to every order and beware of that as there is no explanation of what this $4.99 is for. Just feels wrong, the whole experience. Do not be fooled by this company’s response below. I wrote this review after I had tried to come to a favourable outcome with them. They have no idea about how to treat a customer.

Reply from Myfacesocks2023-08-30

Thanks for sharing the feedback with us and sorry for this inconvenience. Please kindly contact us via [email protected] so that we can offer a solution. Thanks in advance.

Amazing Products & Customer Service

Every conversation I've had has been incredibly helpful, very patient, extremely efficient, and they've always come back to me when they said they would. The products are so wonderful and made my daughter so happy! Even production and delivery times were a pleasant surprise. When I had a design issue, Elsie was so understanding, and didn't just reassure me, she spoke to manufacturing to ensure extra attention was paid to every detail, and again, communication back and forth was far beyond expectations. Excellent products, excellent customer service. I'll definitely be using this website many more times.

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