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Myfacesocks

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395 reviews

2.9395 reviews
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About Myfacesocks

Data updated
Website
www.myfacesocks.com.au
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
26 reviews
Replies to negative
30% (61/206)
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About this business

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...

Is Myfacesocks legit?

Myfacesocks (www.myfacesocks.com.au) has a 2.9 out of 5 rating on OK.one, based on 395 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. Opinions are polarized: 47% rate it 4 stars or higher while 51% give 1 star; The business has replied to 30% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Don't waste you money!!

Don't waste you money!!! VERY POORLY MADE AND A RIP OFF. I ordered a $19.95 Hawaiin shirt for my partners bday. From $19.95 it went up to $31 then $52. Yes shipping was $10.99. Yes it was all in Australia dollars. So please explain.. Also I ordered a white shirt with white stitching, it came with very poor black stitching. Shirt it poorly made and material isn't very nice. Sizing is different to what there website says. So disappointed. I have photos but can't upload to here.

Reply from Myfacesocks2024-06-24

Thanks for bringing the attention to us. We are sorry that we cannot locate your order with the given information. You can contact us via [email protected] so that the issue can be resolved. - Elsie

I ordered a personalised shirt

I ordered a personalised shirt, I paid for the VIP manufacturing (1-3days) and express postage (6-8 days). After 1 day I received a message that my item was created and sent to shipping. So I was expecting the item 6-8 days later. The item still hasn't arrived and we are gone by 10 days since it was shipped. When I try to track the item I get an 404 error page. The items are made in china so saying 6-8 days after manufacturing is very misleading, shipping from China takes much longer than that.

Reply from Myfacesocks2024-04-30

Hi Seamus. Thanks for taking the time to share the feedback with us and sorry for this misunderstanding in production and shipping time. An email has been sent to have the issue resolved. Look forward to hearing from you soon. - Elsie

Don’t order from here

Placed my order, received the confirmation email, and all links to the website were dead. I tried to google the page and it was gone too, so I couldn’t track my order. I did receive the order a week later and they were the wrong colour. One of them was on a terrible material and a completely different size to the others, even though they were all large. With the website down, my only option was to complain via their Facebook messenger page. They replied but I’m pretty sure I’m talking to a bot, and they keep asking me to provide images and measurements of the incorrect order over and over without offering any solutions. EDIT: they have advised they are giving me a partial refund and resending own shirt. I’ll update again shortly.

Reply from Myfacesocks2024-02-18

Hi Jess. Thanks for sharing the feedback with us and we do apologize for this inconvenience. We have emailed you to have this issue solved and look forward to hearing from you soon. - Elsie

This was a very bad service

This was a very bad service. After getting 2 changes to my design as they were very unaestheticly pleasing. The order came. THIS SHIRT WAS 10CM shorter than outlined on the size guide. How is this meant to fit. When speaking to Sara via email she offered me a 50% refund however what am i meant to do with the shirt and you still are taking my money. Very disappointing and Will not be ordering from this company again. No one order from here very bad company and not worth you wasting your money on them.

Reply from Myfacesocks2024-02-06

Hi Jazmyn. Thanks for taking the time to share the feedback with us. Sorry for this inconvenience and we have offered a solution. Thanks for your understanding. - Elsie

Absolutely diabolical experience

Absolutely diabolical experience. Honestly quite unbelievable. I have sent through the same simple instructions seven times now. Every. Single. Revision. has been completely incorrect. I am truly baffled. I've asked them to lay out the 6 images I've provided in a requested format and even sent them the image of the exact layout myself. Every single time they layout the images in a new visually unappealing way completely different from what I requested. I'm unsure how it's so impossible to just copy something, it got to the point where I said "just put the reference image I sent you directly onto the t shirt, copy and paste" and they once again send through the 6 images in a new different layout. They also never retain information so in the very first revision I asked they remove the random city skyline background they added, then in a later revision when I asked them to fix the image layout they re-added the city skyline haha!!! This is the first negative store review I've ever left in my life but I had to warn people. They have spent so long sending me incorrect designs that this item that was meant to be a leaving gift for someone moving abroad now won't arrive on time.

Reply from Myfacesocks2024-01-15

Hi Becca. Thanks for sharing the feedback with us. Sorry for this inconvenience that the preview failed to meet your expectations and the issue has been shared with our team so that the improvements will be made as soon as possible.

Shirt was way smaller than the size I…

Shirt was way smaller than the size I asked for, was a Christmas gift that cannot be worn $64 down the drain. Use a different site that actually uses Australian sizes.

Reply from Myfacesocks2024-01-15

Hi Haylee. Thanks for sharing the feedback with us and sorry for this inconvenience. An email has been sent to you and you can check when available so that a proper solution can offered. Look forward to hearing from you soon.

I wear a standard xxl shirt

I wear a standard xxl shirt. Ordered myself 4xl as I wanted it oversized. The shirt quality is dismal. Crap fabric and the tag is in Chinese. The shirt is a standard medium at best. Don’t buy from this company.

Reply from Myfacesocks2024-01-15

Hi A Robertson. Thanks for sharing the feedback with and sorry for this inconvenience. You can contact us via cs@myfacesocks so that the issue can be resolved soon. Look forward to hearing from you.

Waste of money, time and effort.

Size was much smaller than anticipated for male sizing. They also stuffed up my order using a friends face I had cropped from a picture.. They refused any help what so ever to rectify the situation. Paid over $50 AU AND NOT WORTH THE MONEY..

Reply from Myfacesocks2024-01-15

Hi Jenna. Thanks for sharing the feedback with and sorry for this inconvenience. You can contact us via cs@myfacesocks so that the issue can be resolved soon. Look forward to hearing from you.

Great customer service

Great customer service! My order arrived and it was incorrect. After sending an email to the customer several team Elsie replied with in 48hours with willingness to help resolve the issue. A new shirt is being made and sent for me. I do hope it will be here soon as it was originally ordered earlier for a Christmas gift. I will update this review once I have receives the package.

DONT WAIST YOUR TIME OR MONEY

Orded and paid double the price of my item for express post as we had a event I needed the product for .. I was emailed and asked for a futher 39 dollars on top of the 49 I had already paid .... $37 for the shirt and $88 for express post which they could not guarantee after my order said it was posdiable ... bk and forth with customer service, who would not listen...only to cancell my order .... not happy if your in Australia DO NOT ORDER FROM THIS COMPANY

Reply from Myfacesocks2023-12-12

Hi Nat. Thanks for sharing the news with us and sorry for this inconvenience. Please kindly send us the order number so that we can look into this issue. Thanks in advance. - Elsie

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