My Pretty Strap (www.myprettystrap.com) has a 4.1 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews. Last updated 2026-08-10.
Absolutely love My Pretty Straps! The Apple Watch straps and covers are beautiful, high quality, and fit perfectly. What really stood out was the outstanding customer service—friendly, responsive, and genuinely helpful. Many thanks Maddie and Sarah. Highly recommend to anyone looking to upgrade their Apple Watch style!
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Laura · 5 reviews · Experienced 2026-01-13 ·
★★★★★
Highly Recommend! Great customer service: Ron
I love the look of my new gold designed straps and watch covers! I was able to completely redesign what was a good functioning apple watch (stainless steel) into a stylish looking watch with different looks to match my wardrobe. And their customer service is excellent! Ron was so helpful in helping me find/exchange a new watch cover to help complete the style of the new bands I found on the website. His communication was excellent (prompt responses) and he was able to offer me a discount on top of all the help he already gave me! Highly recommend My Pretty Strap!
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Lainie G · 1 review · Experienced 2025-10-09 ·
★★★★★
Gorgeous products, phenomenal customer service.
This was my second purchase from My Pretty Strap. The quality is phenomenal. My first straps and face covers still look brand new. There is literally a strap for every occasion. I get compliments everywhere I go. People ask if I had a professional Jewler create these pieces. This second purchase got mailed out and then Canada Post went on strike, so my package was stuck. I contacted Support, Ron responded within a few hours and had another package sent out through a private courier. Not only is their product phenomenal, but their customer service is second to none!
The watch straps are stunning!
I got two and both look amazing.
One however was some how damaged I emailed support and had a response within 12hrs (I sent the email late at night)
Ron was extremely helpful with my query. I have never received better customer service.
My Pretty Strap should be proud of their incredible customer service. Will definitely shop again.