My Pretty Strap (www.myprettystrap.com) has a 4.1 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews. Last updated 2026-08-10.
I received my very first purchase from My Pretty Straps and I’m in love with it. I received my order pretty quickly. The quality is amazing. I would also like to shoutout Maddie for going above and beyond for getting my order correct. Looking forward to my next purchase! ❤️
A representative got back to me quickly to resolve my issue. Her name was Maddie. She was nice and personable. Hope to be doing business with you again in the near future.
Here’s a polished and enthusiastic review you can use: ⭐⭐⭐⭐⭐ Pretty Strap was absolutely incredible ordered the Pave -Celine ! From start to finish, the experience exceeded my expectations. The quality, attention to detail, and overall presentation were outstanding. You can truly tell that care and pride go into every aspect. I was beyond impressed and will definitely be returning. Highly recommend to anyone looking for something exceptional! What impressed me even more was their honesty and integrity.sent a video “ On How To “ They didn’t charge me for a product to adjust the band I didn’t need and promptly reimbursed me without any hassle. That level of transparency and customer care truly sets them apart. I’m beyond impressed and will definitely be returning. Highly recommend to anyone looking for exceptional service and quality! Sincerely , Deborah Rutledge
Lovely band and when it didn’t fit they reached out to me and sent instructions which was so easy ❤️
These watch bands are absolutely gorgeous!! I can’t wait to wear them all!! I highly recommend, very high quality, the are packaged very well! Love love love!! Can’t wait to buy more!!! 🩷🌸🩷🌸🩷🌸🩷
Really happy with my 5 watch straps and 3 covers which I recently purchased. The products are excellent, delivery was smooth, and customer service was very good. Would definitely buy again.
Great customer service! Maddie was a doll! I love my new watch band.
Maddy was extremely helpful with my question and got back to me very quickly. I appreciated the help she gave me.
The quality of your product is truly amazing. I chose it as a gift to surprise my wife, and she absolutely loved it. Thank you for your attention — I definitely recommend you.
The strap that I bought was in great condition and quality. It looks like the picture on the site. It fit great and was just to my speciation's. I believe you will be pleased if you bye from this site. Barbara U.
Maddie was so wonderful in understanding the issue of my bent strap! Thank you for your great service. I will order again soon.
The quality and design of their watch bands is good, however, their return policy is terrible! They make the customer jump through hoops (take pictures, send with tracking, take pictures of the mailing label, etc.) , all at the customer's expense . Or, they give you a tiny bit of store credit and tell you to keep the band. I had so much correspondence with them just asking for a shipping label like many stores do. They wore me out making it so complicated that I finally just broke down and got the store credit and get to keep the unwanted band.
Love my straps, had an issue with adjusting my last one, contacted Ron and he was very helpful in explaining and showing me how to adjust my strap. New technology got the better of me but not for long once he took the time to show me how it worked.
I’m so happy that my pretty strap is making these beautiful watch straps. I have the Apple ultra2 and it’s fairly big. But these bands elevate my watch so much. I am in love. I bought five they are all gorgeous. What’s more is that the bands are easily adjustable to remove the links for a perfect fit. The videos are quick and show you easily how to remove the links no tools required! I will definitely be buying more. Customer service team is on top!
Ron was very helpful with sizing issues and even offered me a one time discount when I forgot to order a matching face cover. Very nice service!
What a great company! I had an issue with a watch strap. Ron was the communicator for this company. He has worked with me every step of the way. In today’s world that is very rare. I will definitely order from them again. Thank you Ron!
My mum bought me a KEY TO MY LUCK STRAP and XOXO APPLE WATCH COVER for a birthday gift. The combo has truly elevated my style and I wear my watch much more regularly. When the strap arrived, I noticed a missing gem and reached out to my pretty strap customer care, where Ron immediately offered apologies and replacement. Even with the missing gem; I still wear the strap regularly as it isn’t noticeable without a close inspection. I would definitely order again.
I received an Apple Watch for Christmas and my daughter in law bought me a Pretty Strap. I loved it and then bought 5 more for myself. The straps are high quality, unique and so pretty! I get many compliments on them. I LOVE my Pretty Straps!
Great service. Professional. Great products
104 reviews matching