Nana (www.nana.io) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The technician Scott he is very good person knows his work . Very reliable and kind easy to talk and I’m glad to working with him . Thank you
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Excellent friendly, timely and professional service provided by Ryan.
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The tech, Ryan was very kind and professional. I requested he wear a mask due to my mom having recent heart surgery and he didn’t hesitate to do so. I wouldn’t hesitate to do business with Nana again.
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I was contacted by Nana to get warranty work performed on my fridge. I have had the GE guy out 6 times and continued to have problems with it. Nana sent out Wilson and he was amazing. Actually took the time to diagnose the fridge and figure out what was the reoccurring problem. I can't be more happy with my experience! Thanks again Wilson
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Cj from Elite appliances is very knowledgeable, friendly and helpful. Thanks, CJ.
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1-Nana keeps updating about the service 2-The technician solved the issue quickly
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Technician Edson arrived on time was polite got right to the problem, diagnosed the issue fixed the dishwasher told me what the problem was and how to rectify the existing issue with my water temp. So Thankful I was able to get to church on time. Thank you Edson for your help.
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Zach was a amazing technician. His attention to detail and his correction to my appliance initial diagnosis, was exceptional!!!
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Daniel was so great! Fixed my dishwasher and was very polite as well as knowledgeable and friendly! Thank you. Excellent service!
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Ralph helped me with my issue with my dryer. Was very efficient and informative.
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The technician man. He did a great job.
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The repairman was excellentl. He communicated clearly. He was friendly and new the product well.
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Estaban was knowledgeable about the issue with my dishwasher. He took an added effort to explain the problem and how it was resolved.
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Thank you for your review. We are working very hard to make our communication better.
Quick diagnosis and repair that other techs either missed or didn’t want to repair!
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On time, very professional and knowledgeable, great personality
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Dryer was brand new which was so annoying but technician came quickly, diagnosed quickly and was rescheduled to fix about 2 weeks later. He was good. But issue has come up again so I’m not sure if I have a lemon or the fix wasn’t proper.
Thank you for your review. We are please that you are happy with your service. However, if you are still having issues, please reach out to your warranty company. We would be more then happy to revisit.
We were going to receive service on Tuesday but received a call and a text message from Daniel on Monday that he could come on Monday. It just happened that Monday worked better than Tuesday. Also, we were just going to head out but had not done it yet, so the timing was perfect. The machine was fixed in around 10 minutes, and the communication was very good.
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Very knowledgeable and professional. Arrived on time and went through trouble shooting. Fixed our washer leak.
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