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Electronics & Technology

Native Union

Claimed

101 reviews

4.1101 reviews
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About Native Union

Data updated
Website
www.nativeunion.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
71 reviews
Replies to negative
9% (2/23)
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[email protected]www.nativeunion.com

About this business

By combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.

Written by the business, not verified by us.

Is Native Union legit?

Native Union (www.nativeunion.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently share how much they truly enjoy the stylish design, aesthetic appeal, and impressive build quality of the accessories, which match their personal devices perfectly. Many buyers also highlight the exceptionally responsive customer service team and express appreciation for how quickly their packages arrive safely at their doors. However, some customers also noted frustrating experiences regarding unexpected order cancellations, delayed refund processing times, and complicated shipping logistics causing delivery setbacks. A few other people also felt that certain items presented minor manufacturing flaws, such as slight structural defects or charging accessories breaking prematurely over time.

Auto-generated from all reviews of this business. For reference only.

What people say

A
Anette FergussonUnited Kingdom · 8 reviews · Experienced 2026-08-12 ·

I searched high and low for a “carry…

I searched high and low for a “carry string”??? I could wrap around d my wrist or a bag - London is crazy dangerous for mobility phone users - I have tried 4 others - too fat, too bulky, you can’t charge your phone, your cover won’t fit etc. But these do! And I love them. Feel much safer. And when I dropped my phone on a flight, it wasn’t the usual horror - here I just hoiked it back up. Super stuff. Want in many more colours now. Both long and short.

Reply from Native Union2026-08-25

Hello, We are so glad to hear that our carry strings are giving you peace of mind on the streets of London and saved the day during your flight. Designing a strap that stays sleek without blocking charger ports or interfering with phone covers was a huge priority for our team. Knowing that it rescued your phone from a drop on the plane makes all that design work completely worth it. We are already looking into expanding our lineup with more color options in both long and short styles soon.

M
M M ColeUnited States · 3 reviews · Experienced 2026-08-19 ·

NATIVE UNION CHEATED ME

Stick to buying from an actual human being. Native Union offers ZERO customer service. The product shipped from another country. The shipping company (UniUni, whoever that may be) texted that it could not be delivered (this hotel desk has successfully received countless packages for us) and the package was Undeliverable / Returned to Sender. Apparently no one at Native Union cares. The only responses were AI , telling me that even with my name, email, and order number they couldn’t locate my order information. No human response. No tracking information. No mention of a refund. No apology. This item, ordered well in advance, was needed for a trip. I now have no product, no communication, and must force the bank to demand a refund. I’ve used there products for several years but if this is the state of online ordering from Native Union it’s time to shift brands. I advise all to buy items from a proper salesperson in an actual store. Keep retail alive.

J
JeslinnySingapore · 5 reviews · Experienced 2026-07-31 ·

Happy Purchase

When it comes to handphone accessories, I will definitely buy them from Native Union, my trusted favourite for designs that are my cup of tea. Thank you.

Reply from Native Union2026-08-25

Hey Jeslinny, Knowing our designs hit the spot for your style makes our whole team incredibly proud. We love being your go to choice for tech accessories and promise to keep crafting pieces you will always enjoy using.

S
Samantha HudsonUnited Kingdom · 2 reviews · Experienced 2026-08-04 ·

This company is a pleasure to deal…

This company is a pleasure to deal with, quick efficient service and beautifully presented products that are really high quality and produced as sustainably as possible.

Reply from Native Union2026-08-25

Hey Samantha, We are basically sprinting through the warehouse like hyperactive eco-warriors just to make sure your stunning, sustainable goodies zoom straight to your door in style.

N
NancyUnited States · 5 reviews · Experienced 2026-07-21 ·

Great Products

I like the quality of the products I have ordered from Native Union. I receive notifications about the shipping and delivery status of what I order. The products arrive quickly and the orders have been accurate. I will be ordering from Native Union in the future, I’m sure.

Reply from Native Union2026-08-25

Hey Nancy, We personally attach tiny rockets to our shipping notifications just so you never have to wonder where your gear is. Our fulfillment ninjas take serious pride in getting every single item into your package with laser precision and speed. Knowing you love the top-tier quality makes us want to celebrate. We are already keeping the red carpet rolled out for your next order.

R
Robert BushDenmark · 1 review · Experienced 2026-07-12 ·

(Re) Classic Case

(Re) Classic Case I am the happy owner of the case for my iPhone 17. Fits perfect, snug, grippy enough, and just looks right. Highly recommended!

Reply from Native Union2026-08-25

Hey Robert, We are currently celebrating like absolute champions in the office! Giving your iPhone 17 a fit that snug, grippy, and handsome was our ultimate mission. We are beyond thrilled to officially receive the prestigious Robert seal of approval!

S
Sam FennFrance · 1 review · Experienced 2026-07-03 ·

I needed to cancel an order shortly…

I needed to cancel an order shortly after placing it, and Native Union's support team responded very quickly and cancelled it without any hassle, even though their policy usually doesn't allow cancellations. Really appreciated the fast and helpful response. Great experience overall, and it gives me confidence for future purchases.

Reply from Native Union2026-08-25

Hey Sam, We occasionally love bending the rules and pulling off smooth order rescue operations before our systems even realize what happened! Our support crew moved at absolute light speed to get that sorted out for you without any fuss. Saving your shopping day makes our whole team celebrate. We will be standing by in full superhero mode for whenever you decide to grab some gear again.

H
Herr Martin KleiblAustria · 2 reviews · Experienced 2026-06-22 ·

Customer counts

The products are very nice, functional and good looking. The service is also great. Wrongly shipped product was very quickly exchanged and left me with the feeling that customer counts! I will definitely buy again

Reply from Native Union2026-08-25

Hey Martin, We activated supercharged warp speed the moment that mix-up happened just to get the right stylish gear straight into your hands. Proving how much you matter while keeping your tech looking fabulous is our team's favorite daily sport. We already have the red carpet polished and ready for your next visit!

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