NewYorkDress.com (www.newyorkdress.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
The dresses are beautiful but those are so big to me, I need return but I don know how
We are so sorry to hear the dresses did not fit as expected. All full priced items are eligible for return for an exchange or store credit. Please contact us to 212-594-3600, email to [email protected] or sign on to live chat and we can help!
Great dress!! Delivered within few days. I bought it for a friends daughters wedding. I am a size 2-4. I bought the 2 and it fit perfect. I had it shipped to Canada and since it was made in the US the broker fees worked out to 31.00 only on a $188.00 usd dress.
Thank you for the awesome review!
The dresses are perfect. Shipping was quick. The website is easy to navigate, though, when using an iPhone, the "search field" doesn't work so well. I cannot speak to the returns dept. yet. Of the 6 pieces I purchased, I do have one that needs to be exchanged. Will review the returns, once the process is complete.
Thank you for your feedback! We will forward this information to management. Please contact us to 212-594-3600, email us to [email protected] or chat with us and we would be happy to help!
Great dress!! Delivered within few days. I bought it for my daughter's wedding and looking forward to enjoy it. I'm size S and bought 6 US. Fits perfectly ❤
Thank you for your kind review! We're so glad you had a great shopping experience with us. We hope to work with you again soon.
The dress I picked out for a wedding came fairly fast and it’s beautiful I was unsure since I bought online but I highly recommend everyone to buy from New York dress high quality dresses for special events
We love to hear when our customers have a great experience with us. Customer service is our top priority and ur team is dedicated to making sure each and every customer feels taken care of. We hope to work with you again soon.
Fast delivery,, great packaging,, perfect fit 👍🏻
Thank you for your kind review! We're so glad you had a great shopping experience with us. We hope to work with you again soon.
Beautiful dress Amazing service. Highly recommended
We love to hear when our customers have a great experience with us. We hope to shop with you again soon.
My dress was prettier than I thought. I ordered the wrong size and they made the exchange easy as well as returned the correct size to me in time for my event. I love this company and the designer of my dress!
Thank you for your kind review! We hope to shop with you again soon.
This dress is the best of the best, it's incredible, I'm going to wear it on my daughter's wedding day. Is true to size.
We love to hear when our customers have a great experience with us. We hope to shop with you again soon.
I am very happy with this retailer! I bought a dress at an extreme discount when other retail were selling it for full price. The dress arrived neatly packaged, in pristine condition, and I received a free tote bag. Will definitely be purchasing again.
Thank you for your kind review! We hope to work with you again soon!
Beautiful dress, excellent quality. They run a little small
Thank you so much for your kind review!
Hello I still can’t find an answer to the situation I’m in I received my dress two days ago the dress is dirty,yellow it looks like a used dress I wrote to customer service that gives no answer
We are so sorry to hear your order was not as expected. Unfortunately, we have no record of you contacting our customer service department. We have reached out to you via email in regards to your order so that we an rectify the issue.
I liked the dress but when I brought the dress the website only showed the pink color and I thought that there is just one color so I chose my size and it automatically chose a random color. In the end I got a blue dress. And it was a bit dirty from the inside.
We are so sorry to hear you were unsatisfied with your purchase. Please contact our customer service department to 212-594-3600 or email us to [email protected] so that we can provide a solution.
Super fast delivery. The dress looks like the picture.
Thank you for your 5 star review!
Excellent customer service dress came on time and it was the perfect size
Thank you so much for choosing NYD!
I wish I could give this place 10 stars. James and all the staff members are number one. I bought a dress and ended up not what I wanted so I called James and requested a return with no problems. Bought another dress and loved it. This is my second time purchasing gowns here and I will keep coming back.
Thank you so much for your kind review. We're so glad you had a great experience shopping with us.
The dress didn’t work for me—it's not suited for larger busts and wasn’t stretchy at all. Plus, there was glitter all over the floor after trying it on. I’ll be returning it.
We're so sorry to hear this. It looks like our customer service department was able to assist you with an exchange. If you need any further assistance please reach our team.
I made the mistake of ordering the incorrect size on a sale dress and without hesitation they exchanged for the correct size. Extremely friendly on the phone with no hold time. I plan to use them exclusively moving forward.
Thank you so much for this awesome review! We hope to work with you again for your next big event.
NYDresses is the number one website that has the best selection and the most amazing customer service! I’ve been using them for over 13 years! And I’m extremely picky when it comes to fit and style! Thank you NYD for such amazing work!
Thank you so much for your kind review! We're happy to hear you had a great experience with us.
Kimberly really made my experience amazing!!!! I definitely walked in thinking I wouldn’t find anything but she went above and behind to pull multiple options.
Thank you so much for your kind review! We're happy to hear you had a great experience with us.
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