NewYorkDress.com (www.newyorkdress.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
Tthe glitters falling off the dress when it take it out the bag,and it's not true to size i went up one size and i didn't have to try on to know it wouldn't fit..'(
We're so sorry to hear your order was not as expected. It looks like you spoke to our customer service team and they were able to assist you with a return.
Neema was absolutely amazing!! She quickly understood my style and the best fit for me. I had been dress shopping several times but couldn’t find anything. Me and my daughter in law found the perfect dress with her help in just one visit over a few minutes. She pulled a very beautiful dress that was very reasonably priced and looked good with our body types. I’m referring everyone!!
Thank you so much for your kind review! We're glad you had a great experience shopping with us!
I have shopped with New York dress for a while and they never disappoint!
Thank you so much for your kind review! We're glad you had a great experience shopping with us!
Extremely happy with my shopping experience with NYDress. From purchasing the dress to quickly fixing wrong color mistake and overnighting the correct color dress back to me was outstanding !! Both Kim and James were not only polite, friendly but also very helpful with making a tough situation, easy !! Will definitely buy my next dress need with them ! The dress is exactly what they promised and fit so beautifully. Excited to wear this dress in my Sons upcoming Wedding. Would definitely recommend NYDress. 🤟
Thank you for your kind review about your experience in our showroom!
The dress is absolutely gorgeous. It fits like a glove and is very high quality. I can’t wait to wear it for my company holiday party and New Year’s party. Thank you
Thank you so much for your kind review!
I bought 4 dresses, but only 1 of them fits, even though I ordered based on the size chart for each dress. Unfortunately, I didn't notice their policy of no exchanges or returns on sale items. I had planned to buy more dresses from them after this first order, but I think this will be my last time ordering from them.
We're so sorry to hear your experience was not as expected. Our return policy is listed in multiple places on our website and we regret to hear you may have overlooked this. We are unable to find a recent order with the contact information provided.
My visit to the door was nothing short of amazing. I was there with a bridal party and our stylist Kimberly was such a pleasure to work with. Our bride showed her what she was looking for and she immediately came back with options. She is knowledgeable about the dresses and just made the entire process seamless. Our bride was able to find a style that she liked and I was able to purchase my dress that same day! It was truly a great experience.
Thank you for your kind review! We're so glad you had a positive shopping experience with us.
Prompt delivery! Dress is even more beautiful than photo. Also included a garment bag.
Thanks for the review! We hope to work with you again soon!
The dress is so gorgeous in person and on me. I would love to share pictures of me on the red carpet for the company to use.
Thank you so much for the kind review!
very prompt in answering back and making sure that their customers are satisfied. Very beautiful dress!!! I highly recommend them and shipping was VERY fast as well!
Thank you for the lovely review!
I found NewYorkDress.com when searching for a formal evening gown. I loved the selection! I ordered a navy-blue sequined dress, floor length (La Femme brand) in size 12. I am 5' 11", 180 lbs, D cup. It fits perfectly! I can't wait to wear it! The online ordering process was very easy, and I received my dress in less than 1 week. :)
Thank you for sharing your positive shopping experience with us! We hope to work with you again soon!
This dress was worth every penny!!!! I received it in record time and the service provided to change my address and get it sooner and in well enough time for the event was exemplary by the NYDCo rep! I’m am beyond delighted with the dress; quality fit AMAZING!!!!
We're so glad you enjoyed shopping with us! Thank you for your kind review.
The US dress size is not correct. I wear a size 8 and it did not fit and because it was a sale item , it cannot be returned, exchanged nor can you get any store credit . Why would one even take a chance? The shipping charges are about $12 !
We are so sorry to hear the dress did not fit. In order to determine your size you would need to use the size chart located on the dress page based on bust, waist and hips. Each designer carries a different chart. Customer service is our top priority and we will reach out to you for a solution.
I bought 2 dresses that are poorly made. It’s nothing compared with what they have on website. I tried reaching them so I could return but they have not returned any of my messages. Price is over rated for what the dresses
We are so sorry to hear this. All emails are responded to with 24 business hours. Our team will be in touch shortly to offer a solution for this matter.
The dress looked spectacular on my daughter for her 15th birthday party, just like the model on the dress, everything was identical! It is a beautiful dress just like the photo of the model. We are happy with our purchase, it was the best choice.
Thank you so much for your kind review!
I bought the dress for my wedding but the Sequins are falling off the dress all over the place, my dress sleeves are getting caught on the sequins everywhere my arms touch and it’s a very poorly made dress. I am very disappointed and I want to return this dress for a full refund. ORDER #531462
We are so sorry to hear this! We are unable to locate your order with the information provided. Please contact us to 212-594-3600, sign on to live chat or email us to [email protected] so that we can provide a solution fo this matter.
Great product great customer service quick delivery to Canada
Thanks for sharing your experience with us! We are glad to hear it was great!
Ordered 2 different dresses, same size. One fits tight from waist and loose on shoulder/top. The other one is tight on the chest and loose on the waist. I didn’t read the return policy and can’t exchange since they were both on sale. Now Im stuck with 2 different dresses that neither fit
We're so sorry to hear your order was not as expected. It looks like the dresses you chose are two differently styles in regards to shape. Please contact us to speak to our team so that we can try to find a solution for you. Our email is [email protected] or you can call us to 212-594-3600.
I bought this dress because I am in a Beauty Pageant for women over forty this will be my evening wear my Dress is a XL.
We're glad you had a great experience with us!
Nice dresses but their return policy is too strict. Bought a dress and travel out of the country but afraid that when I return after two weeks if the dress does not fit I will be stuck with it. They do not do refunds only except exchanges and store credit which is not something you see in other shops.
We're sorry to hear your experience wasn't as expected. We do see here you spoke to our customer service team and initiated a return for an exchange. Please contact us for any further assistance.
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