Nintendo (www.nintendo.com) has a 1.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 87% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
The payment methods need more work, i can use my credit card to add funds to my nintendo account but i can't use the same credit card to buy a game directly, but everything else is a 10 out of 10 i love nintendo products!
Please read full review below for more details. But i will summarize for quicker reading and understanding. Summary——————————————— Nintendo changed their policy on digital games and it is a money grab trap. If you, like me, have children, you may have or are considering buying more than one switch. Which is fine, but DO NOT buy any digital downloads. It will not save you money and will not allow those games to be played if the switches are separated. My case: I travel for work and enjoyed my kids switch. So my company bought me my own switch as part of an award program. I started buying digital downloads for my kids and myself. This worked well under the old policy. To load a game I had to be connected to the internet and only one of the switches could play the digital game at a time. No problem with that. The new policy requires the switches to be on the same network, in the same room to move digital games between the consoles. But it gets worse. I was traveling with my switch and had some free time. I connected to the internet and started playing a game I had loaded virtually. I usually only load a game or two and only ones my children don’t play. Nintendo locked my children out of all their games and told me the only way to unlock them was to my switch next to their switch. I was 8000 miles away. So yeah, with digital downloads, you have to keep them together. So dont buy, just get physical cards…. Shame on Nintendo for this, it is not ethical and they deserve to lose customers and interest in their platforms to the other system manufacturers for developing a policy that doesn’t allow a mobile system to work when one or more go mobile. I have tried to complain to Nintendo about this and their solution “create your children full accounts with their own funds and buy the game again” No…. You garbage company!!! End of summary———————————— If you are a parent buying digital download games from the Nintendo eShop for a household with multiple Nintendo Switch systems, be warned: Nintendo’s ecosystem is anti-consumer and heavily restrictive compared to PlayStation, Xbox, or physical media. Before you spend hundreds on digital downloads, you need to understand the hidden risks and restrictions of their "Virtual Game Card" and "Online License" systems: The Anti-Co-Op Restriction: If you buy a digital game (like Mario Kart or Splatoon), you cannot play multiplayer together online across two separate consoles using that single digital purchase. The system actively blocks simultaneous online play. To play together online, Nintendo forces you to buy the exact same game twice. The Room Arrest Requirement: Nintendo’s "Virtual Game Card" sharing feature sounds convenient but requires severe physical proximity. If your kids want to "lend" a digital game to a sibling or family group member, both Switch consoles must be in the exact same room to sync via local wireless. You cannot share digital games remotely with a child who is away or traveling. The 14-Day Expiration Trap: When you do manage to pass a digital game to a child in your family group, it automatically expires and is "returned" to the buyer after 14 days. Your kids will constantly have to re-pair their consoles in person just to keep playing games you already paid for. The Travel/Offline Lockout: If you rely on their alternative "Online License" system for traveling, the secondary console must check the internet to verify the game license. If your child is in a car, on a plane, or away from Wi-Fi, the system will completely lock them out of playing their digital games after a short period of time. The Verdict: Nintendo's digital infrastructure treats paying parents like thieves. If you have more than one child or multiple Switch consoles in your home, strictly stick to buying physical cartridges. Physical games can be passed around freely without internet handshakes, proximity restrictions, or arbitrary 14-day expiration dates. Avoid the eShop digital trap.
First thing i need to say WHATTT how does company have barely any good reviews sure it's expensive some games aren't good but nintendos the goat
I would not even give Nintendo console 1 star. It appears to have been sold from a faulty batch affected by corrosion damage caused by humidity during manufacturing. The console developed extensive corrosion damage despite only being used a handful of times over the three months since purchase. I am extremely disappointed with Nintendo’s handling of the situation. Although the device is still under warranty, they have refused to take responsibility. They stated that they will only accept inspection reports from repair centres accredited by them, yet there are effectively none available in the UK unless you work directly for Nintendo. It feels as though Nintendo acts as judge, jury, and prosecutor — whatever decision they make cannot realistically be challenged.
SUPER GREEDY COMPANY!!!!! I hope their consoles keeps getting hacked!!!! I really hate them so much!!!! I hate the key cards for switch 2!!!! also They are SUPER SLOW with the updates from THIRD PARTY DEVS. I know a friend who is third party dev and it has been two weeks since he submitted game update! I wont buy any new consoles from this trash company unless I can hack it and homebrew it.
Absolutely disgusting company!!! Paid money for an eshop voucher to help my daughter and cannot transfer the funds to her. Can’t get a refund and have therefore just wasted £50 for zero service! Would not EVER but Nintendo items again. Customer service are rude and as useful as a chocolate teapot!
Bought a the OLED switch 1.5 years ago and have looked after the device - kept it in a case, it’s been in the same place and has light use. The circuit board has already failed and the Nintendo will no longer switched on. Being charged $300 by Nintendo themselves for a repair. These things don’t last like they used to.
i was playing mairo cars but then mario diseppered i was scared but then mario came to my house and he wanted my liver. what do i do..
Try to update my email because I can no longer access it and they asked for a five-year-old screenshot of a purchase I made for the account. I gave them the console serial number that my account is tied to, but that wasn’t enough.
Hey Nintedo ,lets do this finally ,so many Polish fans from Zelda are waiting...
The way Amazon hates and treats their employees is the way Nintendo hates and treats their consumers.
I played let's go pikachu and I wish that you could breed pokémon like the old games so that's why would like you to change that
My credit card was stolen, canceled. Auto renewal comes & I'm emailed a link to renew. Obviously my card changed. There's no way to change it through the link. I try chatting with chat bot. It claims it will give a human. Then it wastes my time for 45 minutes giving useless info with no human. Didn't renew. Nintendo can get bent.
Good Games, Good Consoles, Overpriced though and too much suing.
They force people to buy the new console by making new games exclusive when the old one works perfectly fine! Then, the new switch already is irritating me as hell, when connected to tv it starts to make noise by the hdmi cable! When I disconnect and connect again it stops for a while then the noise is back driving me insane. The old pro controller (which is also working fine!) doesnt wake up the switch 2?!! Because they want to force more money??? And the games are so expensive yet the cartridge only has a key to download? Wtf
I normally don’t write reviews but here we go… My experience has been an absolute shit show! I’ve talked to 7-10 different representatives “superiors” included!!! Xavier who is a superior….it’s unfortunate that you SUCK at trying to understand and comprehend the situation.. and then when I request to speak to someone else you tell me I’m not going to then hang up…. How do you (Nintendo Support) want me to provide you with debit/CC disputed transaction and ID number from an account I don’t even know… SINCE MY ACCT was hacked almost 5 years ago!!! Every time I have tried to get this resolved I get the run around excuse after excuse! Acct was hacked.. hacker used said debit/cc the “actual” owner disputes Nintendo refunds… MY acct has a ban can’t be lifted until I PROVIDE bank info on said debit /cc and provide disputed info.. THEN tell me tha even if the SUPPORT TEAM reaches out and confirms all info.. YOU WILL NOT LIFT MY BAN bcuz they are not MY acct holder and vice verse to the debit/CC ….. WHAT THE ACTUAL FRENCH TOAST!! 2 weeks of alllll this BS and still waiting for another response to talk to “supposedly hire up than who I talked to!!!
Had to described issue on chat, then i was told i needed to send additional information throught email, then that a phone call would be necessary. All of this cause they did not included Nintendo Switch sport in a Nintendo Switch Sport edition.
I think Nintendo is pretty great. But they are getting greedy. Like, I really want to play BOTW 2, but you can only get it on Switch 2, with is around 800$. It's barely a improvement from the Switch. It just has better graphics, and less lag. I haven't tested it, but definitely doesn't sound worth it. They were great, until they wern't.
If I could give no stars. I would. Changed my password after a lot of problems and then once told to update new pw I did. Then tried signing in and repeatedly told to use passkey. When I tried I was told I can’t use passkey. For almost an hour I was sent round in circles with no help from their support. Absolute rubbish😡
Its like drinking the same kool aid flavor for 20 years straight. The subscription is like they added a new additive to the koolaid so you pay more for nothing really. Now they remake the old games instead of adding it to the subscription. Thats like sorry open your hand for the koolaid the paper container cost to much so its a new product that cost more.
101 reviews matching