OCEANSAPART (www.oceansapart.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 96% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-10.
I ordered a pair of leggings after carefully measuring myself and following the sizing guide. The leggings turned out way too big, and they charge you for the return. I will not order again from that brand!
Reply from OCEANSAPART2026-03-13
Hi,
Thank you for your feedback. We’re sorry to hear that the item didn’t fit as expected. We appreciate your feedback and will share your comment with our product team.
It’s unfortunate that the return fees caused disappointment.
Our return policy is outlined on our website, but if you’d like to discuss your case further, our customer service team is available at [email protected].
Kind regards,
Oceansapart Customer Service Team
Ridiculous refund situation. Due to changes in the company, they are unable to refund me through my initial means of payment and can only transfer the money through PayPal? Sounds sketchy to me. I would have been okay with it if I would actually receive the money, but no. I have been waiting for close to 10 weeks (!!!) now on my refund and keep getting the same excuse and to remain patient. Absolutely incompetent customer service and borderline criminal activities. This is getting ridiculous. If I owed you money for ten weeks you’d be quick to take legal action! You are just counting on customers to not take it further. This is outrages! Just process my refund!!!
I order the sportswear since 2 years. I can sah, that the colours don't Chance,also After many times of washing. And the Passform is perfekt,thank you.
