OCEANSAPART (www.oceansapart.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 96% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
F
Federica S · 2 reviews · Experienced 2024-09-02 ·
★★★★★
Always a good idea
Excellent packaging and great product quality.
The material color and quality are very high, as well as the sizes are a perfect fit. Very happy about the products and the experience!
Reply from OCEANSAPART2024-09-03
Hi Federica, thank you so much for this amazing review 💞
Have fun with your new outfit!
D
Doriane · 1 review · Experienced 2024-08-08 ·
★★★★★
Disaster
Customer service is a joke and I will never buy from this brand again.
The order took ages to be sent. The items were nice but I decided to send back a couple of them. The brand received my return on August 8th, on September 3rd I’m still waiting for my refund. I’ve contacted customer service multiple times et they‘ve just stopped answering. Many customers haven’t received their refunds as the brand seems to just decide to keep the money!!
Don’t order from this brand
Edit: of course despite what the brand has written, no one has answered neither through instagram or customer service.
Reply from OCEANSAPART2024-09-03
Hi Doriane, thank you for your feedback. We need a bit more time to process the refunds due to the current situation.
Our Customer Service gets back to you usually in 24 hours time. Thank you for your understanding! Feel free to reach out to us via Instagram Direct o contact form anytime if you have further questions.
Yours OCEANSAPART Team
This was probably the worst online shopping experience I have ever had, and I don’t even know where to start. First, they couldn’t send the order for 7 working days, and when I asked what was going on, I was told that they were moving to another warehouse (which wasn’t mentioned on the website), so I had to wait even longer. When the order finally arrived (18 days in total), it turned out that the zipper on the hoodie I ordered looked different from what it was supposed to be according to the pictures on the website (which was one of the reasons I bought it in the first place). The quality was not bad, but I still decided to return it because it just looked wrong on me.
Maybe I’m too used to convenient online shopping where stores attach the return slip to the package, but in this case, I had to print it out myself. Long story short, I sent it back the day I received it, and a few days later, I received a notification that the package was delivered to the store. On June 17, I contacted them to confirm they had received the hoodie, and the manager said it was delivered on June 11. “The average processing time for a refund is 7-10 working days after the return has arrived at our warehouse,” they said, so I waited.
19 working days later, I contacted them again, asking for any information about my refund, and only after my email did they finally initiate it. I finally received my money back after what felt like ages. I don't want to buy from this store ever again.
The only good thing about this store is probably the support team. They respond quickly and even gave me a small discount for having to wait so long. But that's about it.
Reply from OCEANSAPART2024-07-22
Hi, thank you for your feedback, we are very sorry about this, we contacted you in order to provide the required assistance and offer a solution!
Best,
yours OCEANSAPART Team
I'm waiting for my sportswear. You told me that you got my order, but the clothes are not on there way to me and nobody answerd my questions. I will wait only for a short time longer than I will fetch my money back.
Reply from OCEANSAPART2024-07-22
Hi, thank you for your feedback. We are pleased to inform that you order has been shipped and is on the way to you.
Please reach out to our Customer Service so that we can provide you the tracking link.
Yours OCEANSAPART Team
L
LA · 1 review · Verified · Experienced 2024-07-14 ·
★★★★★
The quality of the tube top is amazing
The quality of the tube top is amazing. What is more the package came after only two days. Can definitely recommend
Reply from OCEANSAPART2024-07-22
Hi, thank you for the review, we appreciate your feedback! Have fun with your new outfit! 💞
Yours OCEANSAPART Team
The quality and design of the clothes, the way they communicate like they are friends not suppliers,
online service is great. Everything is very fine for me and I am very happy with all clothes that I bought.
Reply from OCEANSAPART2024-07-17
Hi Kathrin, thank you for the review, we appreciate your feedback! Have fun with your new outfit! 💞
Yours OCEANSAPART Team
T
Tim · 1 review · Verified · Experienced 2024-07-12 ·
★★★★★
Great product
Great product! High-quality workmanship!
Reply from OCEANSAPART2024-07-17
Hi Tim, thank you for the review, we appreciate your feedback!
Yours OCEANSAPART Team