We created Orange Insoles because we saw just how many people are stopped from doing the things they enjoy because of pain. Unnecessary pain. Pain caused by misalignment that's easily corrected with simple insoles designed to re-align your body. With Orange Insoles, we can help you reduce pain and increase performance.We can help you feel better. So you can do more! [email protected] 517-349-3790.
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Is Orange Insoles legit?
Orange Insoles (www.orangeinsoles.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 85% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 70% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-01.
Overall not happy with the product. I emailed customer service 5 days ago to arrange a return. Have NOT heard back from anyone.
Reply from Orange Insoles2024-03-07
Hello John, we are so sorry for the poor experience! We were able to look up your order and refund your purchase in full.
We checked all of our customer service emails and can't find an email from you or with your order number anywhere. :(
We will further investigate why we did not receive your email so that it does not happen again.
Thanks for giving us a try. Does that help?
Sincerely,
Owen Keenoy
Orange Team
517-349-3790
I have had major hip pain since pushing my walking workouts at the gym, around the neighborhood, and on hiking trails. I'm 59 years old, walked miles and miles of flight line in the Air Force, and I just thought it was old age or maybe arthritis. Orange insoles are life changing. I feel 20 years younger. I'm not advertising for them; I really do feel that much better.
Reply from Orange Insoles2024-03-04
First off, thank you for your service! We are so glad our insoles are helping to keep you active and on the move. It's stories like this that inspire us every day!
Sincerely,
Owen
Orange Team
It feels good until.i stand up, the design is too inflexible for me
Reply from Orange Insoles2024-03-04
We appreciate you sharing. Did you by chance break the insoles in? Sometimes they can take time to get used to and you may need to wear them in small periods of time and work up to wearing them all day!
I was very disappointed in my purchase, the arch supports hurt the arches of my feet and the cupped heels of the insoles hurt the bottoms of my heels, I had to take the insoles out because I had too much pain walking with the insoles in, I went back to just a plain gel insole
Reply from Orange Insoles2024-01-24
Hi Scott, thank you for sharing your experience. We apologize that we weren't able to provide the extra comfort you were looking for! Sometimes the firm support can take some time to get used to - especially coming from a soft gel insole.
We want to make things right! Just email [email protected] with your order number or call 517-349-3790 and we will gladly return and refund your purchase.
Again, thanks for the feedback and we hope to make things right.
Sincerely,
Owen Keenoy
Orange Insoles
I’ve been a waitress for many years, walk anywhere between 5-10 miles per day. Previous to my purchasing these insoles, I would wake up in the morning barely able to stand. Feet hurting, back hurting, hips aching.
In April 2023 I purchased my first pair of Orange Insoles and they’ve changed my life for the BETTER! I no longer suffer from any of the pains previously mentioned. I feel as good barefoot as I do with these insoles in my shoes. The support and cushion are far superior to any work shoe bought. If you haven’t yet get yourself a pair today!!! You won’t be sorry or sore anymore
Reply from Orange Insoles2024-03-04
Thank you so much for your feedback! We are glad that you are feeling better and able to serve without pain. This is very inspirational :)
I ordered the wrong size for one of the two insoles I ordered. The ease of return for exchange was easy and quick. Owen who was handling the exchange was expedient and professional
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