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Is Ouferbodyjewelry legit?
Ouferbodyjewelry (www.ouferbodyjewelry.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 32% give 1 star; The business has replied to 14% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-07.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the wide selection of affordable jewelry, noting that the items look beautiful, fit well, and come in nice packaging. Many people also mention that orders arrive quickly, online transactions are smooth, and the website is very simple to use.
However, some people mentioned that certain products broke quickly, arrived in the wrong size, or had noticeable quality defects. A few other people also felt that delivery times were occasionally too slow, with some packages failing to arrive at all.
Auto-generated from all reviews of this business. For reference only.
Incorrect item size/colour delivered weeks ago now. No response from customer support when they previously emailed me from the email address to check my order notes - so i know the email address works - i’m just being ignored…..
Disappointing customer service & missing item & no response or refund or replacement item
I’m extremely disappointed with how this situation has been handled.
I placed an order for two pieces of jewellery and received one of the items I paid for, along with a third piece that was kindly included as a free extra. However, the second item I actually ordered and paid for was completely missing from the package.
I contacted the company to explain the issue and was initially told that both items had supposedly been shipped, and was asked to double-check the package and confirm whether it had been damaged. I did exactly that and explained that the package arrived intact. I also clarified that the additional piece I received was the free item they had included, and was therefore separate from the item I had actually ordered.
Despite explaining the situation clearly, I was then left without a response. I sent a follow-up email after several days, again politely asking them to resolve the issue and send the item I had paid for. I have still received no response.
I understand that mistakes can happen with orders. What I find particularly disappointing is the lack of communication and the fact that I have had to repeatedly chase up an issue that should have been straightforward to resolve.
I’m not expecting special treatment, I simply expect to receive the product I paid for, or at the very least receive a response regarding the issue. Unfortunately, the way this has been handled has left a very poor impression of the company’s customer service.
I hope they eventually resolve this, but based on my experience so far, I cannot recommend the company unless you want to sink your money on a random spend as it’s been about 2 or 3 weeks at this point and i’ve had nothing in regards to a replacement item, a refund or even acknowledgment beyond the initial email telling me to check my package again as if i had missed it…
Jewelry is decent quality for the price , but shipping was a nightmare. My package was lost and while they were quick to replace it, you are definitely getting what you are paying for.
I saw an ad for this company on YouTube and instantly went to the website. I was super impressed with the selection of jewelry, I was impressed with the option of a free gift after a certain amount spent, I received my order very quickly and I was extra impressed with the packaging. In fact, I like the packaging so much I kept it to store my new jewelry! The jewelry itself is high quality for a very affordable price, and super easy to put in and take out. I got 5 hinged nose hoops and 2 nose studs and they are all beautiful, durable, and don't turn my skin green! I will definitely be buying again! Highly recommend!
Horrible quality, horrible customer service. The pins of two threadless tops I ordered are weak and defective. They bend completely sideways when I try to insert them into posts, making the jewelry unusable. I messaged them for support, and they reply without actually reading my messages. I had to explain myself 5+ times and they still aren’t understanding. Communication is slow and lacking. They respond with 1-3 word messages in the middle of the night but apparently are based in California? They offered no solution but for me to pay return shipping (internationally!). That’ll cost more than the jewelry is worth.
I don’t know how they have such good reviews on Etsy — something fishy is going on.
I’ll be attempting to get a refund through Etsy by filing a case.
Reply from Ouferbodyjewelry2026-03-31
Hello there,
Would you please send me your order ID, please? I will sync this message to my Etsy Colleague for a solution. Oufer Body Jewelry is a company that respects and treasures every customer. No matter what your issue is, we surely resolve it for you~
On 3/6/26 bought a pair of hoop earrings (314.00). They came two different sizes. Order both the same size. The person selling on Etsy said she didn't see any difference. The photo was very clear. Playing
games.
Asked her to give me a prepaid return label and they put a totally diffrent city on the address. More games. I filed a claim with Etsy and Etsy refund me. This company has the worst customer service I have ever seen. Very dishonest. The seller on Etsy is very hard to deal with. She uses several different names. Ordered from another company I thought was different, it wasn't it was her again. She sent me the 9.97 verison earrings instead of the 300.00 ones. Going to file a complaint with the Federal Trade Commission. Something very wrong with this company. Got second pair of earrings today finally. Took the earrings to a jeweler and they said not solid gold, there was no mark on it and they were hollow. Jeweler said he didn't even know if they were even gold. They claim they mark them 14kt. No mark any where. Never buying her again. This company is high risk of you being ripped off.
Exactly as described. Great communication, packaging and quality of product! Was easy to put in and clasp and has stayed closed - even with some pulling.
Ouferbodyjewelry the company has bad jewelry and bad customer service. I usually do a better job researching before purchase, but they're on Etsy so I felt safer. They sent me an earring that had multiple reviews with the same EXACT issue, so there's an apparent design flaw with the hoop I purchased. I reached out to them through Etsy and they didn't even respond! Luckily Etsy is there to fight my battle, but Ouferbodyjewelry should be ashamed to keep doing such bad business and not taking care of their customers. They didn't even try to help me.
This company is impossible to get hold of if needed. Ive emailed them countless times about my missing order, no updates, no contact at all. Ive requested they either send me a new order or refund me. I get no response. I wont be buying from their website again as apparently there's no guarantee whether your order will actually arrive
I bought 2 nose rings 1 was suggested in a review about the size because there was no other way of seeing what the size actually looked like 4 tha particular ring so I bought 2 gold just incase 1 was 2 small n they were both 2 small n they dont look gold they look tarnished..I've been trying 2 contact them 4 over a month n nothing bad business n horrible product
haven’t received my package, it’s past the estimated delivered date. have no received any updates, and have tried to contact customer service and even the shipping carrier multiple times. unsure if i will even receive package.
I absolutely love these earrings! They are listed as nose rings but I use them in my earlobes and love how snug they fit!the colour of the stones are beautiful!
100% satisfied!
Poor quality. Wont clasp, stones fell out on first wear.
First earring I received wouldnt clasp. Customer service was good and they replaced the earring. I never wore the earring but one time, and when I pulled it out to wear the second time, one of the stones right in the front is gone. I have had the item less than a year and worn it once. I contacted them and the only solution they offered was to send me a replacement stone and me pay a jeweler to put the fake stone back in the $70 earring. In what world is that a reasonable solution. Overall bad quality.
All around fantastic experience, unbelievable prices, solid craftsmanship, quick delivery, easy to use website. I will definitely shop here again and recommend to friends!