Communication
Communication is very good.
About Outdoorsy
Data updated- Website
- www.outdoorsy.com
- Category
- Hobbies & Crafts
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 98% (53/54)
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Is Outdoorsy legit?
Outdoorsy (www.outdoorsy.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
This is my first year with Outdoorsy…
This is my first year with Outdoorsy and they are a quality platform for renting my van. The learning curve for their app is an easy one. They provide a reasonable degree of marketing advice and lots of FAQs as to how to properly list your RV for maximum profit. Their approach works - I’ve had great renters so far and no problems. Outdoorsy is clear in what they say and do so there are no surprises. The result is happy hosts and happy guests.
Great service
Great service.
Great platform and easy to use!
Agents are very helpful and available…
Agents are very helpful and available all the time. I like Outdoorsy’s website, clear and simple. Thank you
Easy to use
Easy to use, great customer service. We like they SO MUCH BETTER than RV Share. Outdoorsy is where it's at!
Customer service is excellent
Customer service is excellent! When I've called they usually answer promptly. Their reps are knowledgeable and if they dont have an immediate answer they get an answer while I'm on the phone.
Outdoorsy has made renting out our van…
Outdoorsy has made renting out our van very easy and streamlined.
Driving people to my listing
Driving people to my listing, the mobile app does not have the reviews so they you can read them.
Great customer support
Each time I've called customer support, I has a short wait time and the representatives were always courteous and very knowledgeable.
Whole process is user friendly
Whole process is user friendly, easy to set up, update and communicate with renters. Payouts are timely.
Great platform
Great platform, ease of use and customer support.
Nice
Good Nice Fsur
Outdoorsy does all the foot work in…
Outdoorsy does all the foot work in order for me to feel confident I am renting to the right people. They are available to assist me whenever I have something I need assistance with
Outdoorsy is pretty easy to use
Outdoorsy is pretty easy to use. They have great reminders and the communication email and text is spot on. I wish you could see all of the site information on their app the same as you can the website but still give it five stars
Platform - Great / Roadside Service - Needs Help
The platform has been great, however I was recently hosting a trip that had an issue in Southern Utah - a heavily traveled area with National Parks - and there was no mobile mechanic available to help diagnose an issue my renter was having as no one has the Mercedez Benz diagnostic tools. Considering a majority of Class B rentals on the site are MB Sprinters, I found this very concerning about future rentals and the help that is available to my renters.
For the rv owner side the customer…
For the rv owner side the customer service it terrible and they won’t try to work with you at all for issues
Reply from Outdoorsy2025-10-16
Hi Derick, My sincere apologies for the negative experience — that’s certainly not the outcome we want our hosts to have. We work incredibly hard to ensure every customer interaction is a positive one, so thank you for taking the time to share your feedback. Upon review, I’m pleased to see you were able to connect with our Engineering team for additional insight into the parameters required for our Superhost program, such as opting in to Instant Book and improving response times. Although it appears you’re right on the cusp, our Engineering specialist provided several helpful tips to help you meet the criteria for the next assessment. Thanks again for sharing your perspective — it’s greatly appreciated. Donna Outdoorsy Support
Outdoorsy has been so great
Outdoorsy has been so great! I was originally nervous, renting out our personal camper to people we didn’t know, but so far everyone’s been great and any issues that have occurred the Outdoorsy chat has been beyond helpful. We feel like they’re equipped to handle every situation that we’ve come across. And our camper is still in perfect working order after renting it out! It’s a great way to watch extra cash & create memories for others when you aren’t using your camper!
As a host - great experience!!
As a host - Outdoorsy just makes things easy. You set up your listing and other than the right prep and walk through - they do the rest (the hard part) advertising, insurance, license checks, etc. Definitely recommend.
We liked having customers use own…
We liked having customers use own insurance. We liked the chat notifications in emails. We loved our customer contact and ease of them finding our camper