Good experience
I have had good experience with your customer service, friendly, available,and informative!!.
About Outdoorsy
Data updated- Website
- www.outdoorsy.com
- Category
- Hobbies & Crafts
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 98% (53/54)
Do you own Outdoorsy? Claim this profile for free and start replying to reviews.
Is Outdoorsy legit?
Outdoorsy (www.outdoorsy.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
Love it
Love it, thanks for having me here
Great Company
So far I've been very content with Outdoorsy, very organized company.
Room for improvement!
Great customer facing platform! With only a few months active, we’ve had a few reservations booked and the process was pleasant. I do feel as a host that the paperwork is a little extensive and unclear. If this could be electronically handled (as is the rental agreement), that would make my job as a host much easier. Also, we’ve had some bugs with the app when completing the key exchange. On the iOS app, it does not allow us to pull photos from our photo gallery. This is a bit of an inconvenience and required us to send photos to our computer for upload.
Reply from Outdoorsy2025-10-23
Hi Jack! Thanks so much for sharing your feedback! I’m pleased to hear you’re satisfied with the platform overall. Our engineering team is aware of the desire for complete digital functionality, and it’s definitely on our roadmap. As for the app, it currently does not allow photo uploads from your device’s gallery and only permits taking new, live photos for handoff documentation. This is expected behavior for the key exchange process, as it ensures all uploaded information is current and accurately reflects the vehicle’s condition at the time of handoff. Thanks again for taking a moment to share your thoughts; it's greatly appreciated! Donna Outdoorsy Support
High fees and mid level app
Their fees are onerous for both guests and hosts and their app could use a lot of improvement. If they improved both, I’d give them a 5 star rating.
Reply from Outdoorsy2025-10-22
Hi Tarek, Thank you so much for sharing your feedback. I'm very sorry to hear you’ve encountered issues with our app. We’ve recently released a newer version, so please update your app in the App Store to see if this resolves the problem. Each update includes new features and performance improvements, so hopefully this will enhance your experience. Please note that the iOS app currently does not allow photo uploads from your device’s gallery and only permits taking new, live photos for handoff and return documentation. This is expected behavior for the key exchange process, as it ensures all uploaded information is current and accurately reflects the vehicle’s condition at the time of handoff and return. Lastly, please allow me to clarify some of the benefits that are included with the service fees. For these fees, we provide both guests and hosts with 24/7 international customer support via chat, email, and phone. In addition, both parties receive the security of knowing that we have dedicated teams handling claims, disputes, breakdowns, roadside assistance, driver verification, platform marketing, access to our Concierge team, and insurance coverage—all at no additional cost to you. Thanks again for taking a moment to share your thoughts, and please don't hesitate to reach out to our support team if you have any additional questions or concerns. Donna Outdoorsy Support
User friendly interface
User friendly interface, good service support
I’ve had such an amazing experience…
I’ve had such an amazing experience with Outdoorsy! It’s truly an outstanding platform where I rent out all of my RVs, and I’ve had the pleasure of meeting so many wonderful customers through this site—each of them has taken great care of my RVs and made the experience rewarding and enjoyable. Outdoorsy makes the entire process simple, professional, and secure, both for owners and renters. It’s an excellent place to list your RV if you’re looking to make extra income while sharing your love for RVing with others. I’m proud to be a Superhost on Outdoorsy, and I highly recommend them to anyone considering renting out their RV or planning their next adventure.
Hosting on Outdoorsy has been a great…
Hosting on Outdoorsy has been a great experience! The platform makes it simple to connect with trustworthy renters, manage bookings, and handle payments smoothly. I’ve especially appreciated how easy it is to communicate with guests and how Outdoorsy’s insurance and support team give me peace of mind every time I rent out my vehicle. Outdoorsy does an excellent job of creating a reliable, community-focused environment for both hosts and renters. Their customer service is responsive, the app is user-friendly, and the whole process—from listing to payout—is seamless. It’s clear they truly care about both protecting hosts and delivering a great experience for travelers.
We like that you screen the potential…
We like that you screen the potential guest and handle all the insurance and payments
Customer Service Is Great
Customer Service Is Great, Always eager To Help
The best place to save money and get a…
The best place to save money and get a great deal with quality rental units
App makes pickup and return easy
App makes pickup and return easy. A lot of rentals
Great business
I love how everyone is vetted: this being said, customer service has been very easy to deal with when I try to make something right with a customer. The website is easy to use. I just wish I had my super host back lol.
Let the platform do the dirty work...
Having the tedious nature of advertising and sales handled by the platform makes the rental of our units a more enjoyable experience for us. We get to meet our clients and have pleasant conversations about camping rather than getting bogged down in financial details.
Great customer service
Great customer service. Concern for me as a customer/host
Can't go wrong
We went from our trailer sitting in the yard to deliveries every weekend (almost). We just sit back and the bookings come in. Love that I can get a question answered ANYTIME and the process is so easy. It has been a great added income for those of us on SS.
passive income opportunities
Outdoorsy allows us to rent our travel trailer. We have hosted so many amazing people. Some repeated renters.
Everything runs very smoothly
Keep the renters coming!!
It has been very helpful and comforting…
It has been very helpful and comforting knowing that the Outdoorsy team has been there and is there with answers, awesome recommendations and input.