Happy
I liked that all correspondence is through outdoorsy.
About Outdoorsy
Data updated- Website
- www.outdoorsy.com
- Category
- Hobbies & Crafts
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 98% (53/54)
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Is Outdoorsy legit?
Outdoorsy (www.outdoorsy.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
The platform is great…however
The platform is great, the fees are a bit high. I wish there was a video walkthrough series for new hosts. I didn’t exactly know what to expect and the steps involved in the rental of my camper. A video depicting a trial run would’ve put me at ease. Other than that it was a pleasure to host my camper, my renter was exceptional.
Easy to work with.
Greta place to list your tv
Greta place to list your tv. They do take a very large amount of your money including your fees for commissions. Other than that very easy place to list campers. Wish they would make everything including forms online only and not make you print them
This app is not user friendly…
This app is not user friendly especially when it comes to delivering your camper. It is way behind when dropping off or picking up camper.
Reply from Outdoorsy2025-10-20
Hi Michael, Thank you so much for sharing your feedback. I'm very sorry to hear you’ve encountered issues with our app. We’ve recently released a newer version, so please update your app in the App Store to see if this resolves the problem. Each update includes new features and performance improvements, so hopefully this will enhance your experience. Please note that the app currently does not allow photo uploads from your device’s gallery and only permits taking new, live photos for handoff documentation to ensure accuracy and real-time verification. This is expected behavior for the key exchange and pickup process, as it ensures all uploaded information is current and accurately reflects the vehicle’s condition in real-time. Again, my apologies for any frustration this may have caused. If you continue to experience difficulties after updating, please don’t hesitate to reach out to our 24/7 Customer Support team via chat or by calling 877-723-7232—they’ll be happy to assist further. Donna Outdoorsy Support
The app has a lot of glitches and the…
The app has a lot of glitches and the platform charges way too much. We are moving to our own site which is more cost effective for us and our customers
Reply from Outdoorsy2025-10-20
Hi Anthony, Thank you so much for sharing your feedback. I'm very sorry to hear you’ve encountered issues with our app. We’ve recently released a newer version (5.3.1), so please update your app in the App Store to see if this resolves the problem. Each update includes new features and performance improvements, so hopefully this will enhance your experience. Please allow me to clarify some of the benefits that are included with the service fees. For these fees, we provide both guests and hosts with 24/7 international customer support via chat, email, and phone. In addition, both parties receive the security of knowing that we have dedicated teams handling claims, disputes, breakdowns, roadside assistance, driver verification, platform marketing, access to our Concierge team, and insurance coverage—all at no additional cost to you. Thanks again for taking a moment to share your thoughts, and please don't hesitate to reach out to our support team if you have any additional questions or concerns. Donna Outdoorsy Support
App updates has made it more user…
App updates has made it more user friendly. Upfront pricing and good support
You made it very easy for the rental…
You made it very easy for the rental agreement to go through. I appreciate you staying up on the guest driver and that it needed to be completed before the trailer went out.
Professional
Professional, helpful, patient
I have enjoyed booking my rv through…
I have enjoyed booking my rv through outdoorsy. I personally have had a very smooth experience working with them.
Very easy to navigate and engage with…
Very easy to navigate and engage with prospective renters.
Outdoorsy is the best way to rent out…
Outdoorsy is the best way to rent out your RV, everything is so stream line for setting up your account and rig, to working with renters for picking your rv. I truly enjoy all the extra attention my RV gets.
Outdoorsy is great platform
Outdoorsy is great platform! I was a bit unsure when I first started renting out my trailer as I’m sure we all are, but they are very helpful and great at fixing any issues between me the host and guests if need be. They are prompt and deal with everything in a timely matter. I rent out of Canada and they are great to deal with.
Love this.
Love this.. if you want to make money with no hassle, this is the place to be
As a host… 25% fees
As a host, the 25% service fee is too high. I’ve started using alternative website with lower fees
Reply from Outdoorsy2025-10-20
Hi Alan, Thank you so much for sharing your feedback. I’m so sorry to hear that you’re dissatisfied with the fee policy. Please allow me to clarify some of the benefits that are included with these fees. For these fees, we provide both guests and hosts with 24/7 international customer support via chat, email, and phone. In addition, both parties receive the security of knowing that we have dedicated teams handling claims, disputes, breakdowns, roadside assistance, driver verification, platform marketing, access to our Concierge team, and insurance coverage—all at no additional cost to you. Thanks again for taking a moment to share your thoughts, and please don't hesitate to reach out to our support team if you have any additional questions or concerns. Donna Outdoorsy Support
Charging way too much.
I feel charging renters an additional fee for multiple drivers is ridiculous as well as outdoorsy getting not only 25% of my rental income but charging the renter a service fee as well. Then you take 25% of any damages and optional item. For those reasons I will not be using Outdoorsy in the future. I'm sure its a great deal for you now, but when people get wise and stop using your service, you will know you got too greedy!!
Reply from Outdoorsy2025-10-18
Hi Jamie, Thank you so much for sharing your feedback. I’m so sorry to hear that you’re dissatisfied with the fee policy. Please allow me to clarify some of the benefits that are included with these fees. For these fees, we provide both guests and hosts with 24/7 international customer support via chat, email, and phone. In addition, both parties receive the security of knowing that we have dedicated teams handling claims, disputes, breakdowns, roadside assistance, driver verification, platform marketing, access to our Concierge team, and insurance coverage—all at no additional cost to you. Thanks again for taking a moment to share your thoughts, and please don't hesitate to reach out to our support team if you have any additional questions or concerns. Donna Outdoorsy Support
The website is very easy to use
The website is very easy to use. They verify potential renters saves the time of vetting them myself.
Everuone is very helpful
We have had nothing but trouble with…
We have had nothing but trouble with the outdoorsy system’s the website and the app that we were told would work better turns out not the case
Reply from Outdoorsy2025-10-19
Hi Thomas, Thank you so much for sharing your feedback. I'm very sorry to hear you’ve encountered issues with our app. We’ve recently released a newer version (5.3.1), so please update your app in the App Store to see if this resolves the problem. Each update includes new features and performance improvements, so hopefully this will enhance your experience. Please note that the iOS app currently does not allow photo uploads from your device’s gallery and only permits taking new, live photos for handoff documentation. This is expected behavior for the key exchange process, as it ensures all uploaded information is current and accurately reflects the vehicle’s condition at the time of handoff. Again, my apologies for any frustration this may have caused, but I’m pleased to see that our technical team and support staff have been working closely with you to assist in resolving the issues you’re experiencing. If you continue to experience difficulties after updating, please don’t hesitate to reach out to our 24/7 Customer Support team via chat or by calling 877-723-7232—they’ll be happy to assist further. Donna Outdoorsy Support