Outdoorsy (www.outdoorsy.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
Great first time experience with renting my RV through outdoorsy. I would have given 5 stars but the paperwork process was to much to print out. I can close on a house with electronic signature and I believe the paperwork for RV rental could be simplified with E signature and download.
Outdoorsy has been absolutely great to use, it's really simple, easy money. I would recommend but don't really want to as I might lose out lol
Most of our bookings have come through this platform, so I’ve been putting extra time and care into refining our listing here. The customer service team has been responsive and helpful whenever I’ve had questions, and guests seem to trust the Outdoorsy platform, which gives me confidence as a host. I do wish the service fees weren’t taken from the delivery and cleaning portions since those are owner-provided services, not part of Outdoorsy’s offering. It would make more sense if fees were only deducted from the booking itself. Still, I understand that the platform provides valuable peace of mind, insurance coverage, and customer support. Overall, I’m grateful for the opportunity to connect with great renters through this service and plan to continue using it as we grow our own client base.
Overall the app is easy to use the but the key exchange process is confusing to new users without any rundown of how it works.
Too much paperwork and RV checks
Hi Phillipe! My sincere apologies for the less-than-positive experience. That's definitely not the outcome we prefer our hosts to have. We strive incredibly hard to make every customer experience enjoyable, so thank you for taking the time to provide us with your feedback. Donna Outdoorsy Support
It’s been good for the first month. 3 Rentals
First summer renting my campervan. The app was quite easy to list my rv. The calendar works well to block dates it’s not available, when I’m using it. The chat function to talk to an agent, with questions about a client was quick and easy. The key exchange with a client, walks you thru the process of noting mileage, full gas tank, propane level, and pics of the vehicle. I found the whole process was clear. Reaching clients worldwide was a bonus, as I met many lovely people both from Canada and Europe. Will be back next camping season.
Easy and smooth booking. Customer was great and I enjoyed the experience.
Every time I called any question, I had any situation I had outdoorsy. You all handled it with exceptional professional way that I can't quite put into words. And I thank you very much.
My favorite platform! Most efficient and cheapest thus far. Easiest app to use
Excellent customer service, easy app,
It is nice to have way for people to find us in a very large ara, verses us advertising locally. I like the fact that we and the clients are covered with insurance.
The system is great and using the website and app quite easy. As hosts our needs were met and our guests needs were met so that makes us happy. The only thing we had a hard time with is that we had to call your customer service number twice and both times the people on the phone were kind of condescending. It kind of made us worried about needing to call in the future.
Recent update to outdoorsy host made key exchange difficult. It is hard to upload live pics only when delivering a camper to a place with poor cell signal. Bring back uploadable images
Hi Dwight! Thank you so much for sharing your feedback. I'm very sorry to hear you’ve encountered issues with our new app feature; that's never the experience we want for our hosts. Please note that the app currently does not allow photo uploads from your device’s gallery and only permits taking live, in-app photos for handoff and return documentation. This is expected behavior for the key exchange process, as it ensures all uploaded information is current and accurately reflects the vehicle’s condition at the time of handoff and return. Improvements to photo upload functionality in areas with limited cell coverage are already on our roadmap and actively being developed. In the meantime, photos can be uploaded at any time, even after the trip, as long as they were taken during the handoff and return process. Again, thank you for taking a moment to share your feedback; it's greatly appreciated! Donna Outdoorsy Support
Representative answered all my questions and was very knowledgeable.
I like the platform. Easy to work with. Reminders come out that helps me keep track.
Great! Easy to follow along the app.
We are Outdoorsy Hosts & we love sharing our beautiful Vancouver Island with people from all over the world! We love Outdoorsy & their customer service is outstanding! We only wish their app worked better. We're away from home alot & rely on our cell phones & apps to keep on top of things. When trying to do reviews on the app, it mixes up all the words & letters I type into a jumbled mess! Then we have to wait till we get home to complete reviews on our laptop. It's very inconvenient & we miss doing reviews sometimes because of it. I hope you guys are fixing this. Its been doing this for a while now..
202 reviews matching