Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
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Is Paintscratch, Inc. legit?
Paintscratch, Inc. (www.paintscratch.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers consistently appreciate the straightforward ordering interface, helpful tutorial videos, and the efficient delivery service that consistently gets items delivered on time. Many buyers note that the paint matches their specific vehicle factory colors exceptionally well, making professional or home touch-ups look fantastic.
However, some people mentioned that certain paint shades did not match their original vehicle colors accurately or appeared significantly too light. A few other people also felt that packaging and delivery could be improved, noting occasional issues with dry paint pens, damaged spray tips, or confusing tracking updates.
Auto-generated from all reviews of this business. For reference only.
I had a terrible experience with Dave and PaintScratch. They sent me the wrong color of paint, and instead of taking responsibility, they blamed me for the issue and refused to provide a refund.
I sent them photos of the incorrect paint as requested, but they later claimed I never did. By the time they finally responded—almost a week later—I had already disposed of the paint cans because I have children and pets at home, and it wasn’t safe to keep them sitting around.
Rather than standing behind their product or working toward a fair resolution, they made excuses and shifted the blame onto me. Customer service was disappointing, and I felt like my concerns were ignored. I would not recommend this company based on my experience.
Whoever packed the box did a horrible job. They just wrapped one piece of tape around center of box length and width. DID NOT seal the box prior to shipping. Box was destroyed by the time I received my order. They were pretty ignorant to think that was sufficient for shipping.
Timely. And as I ordered. Matches car nicely. I've purchased touch up for three of my vehicles, now relatives are doing theirs. Highly recommend for touch up needs..
Placed my order and 8 days later they still haven't shipped my order. Said they were just too busy with
other orders. Had to dispute order with my credit card company.
I ordered a Harley touch kit off their website using the swatch as the indicator for the proper color and although I though the name strange for the color o double checked that I had selected the correct color and placed my order. When it arrived still being a bit suspicious of the name i put down a test and it wasn’t even in the ballpark for what I selected. I was a little pissed but I thought don’t get ahead of yourself and wrote to them explaining the situation. It was clear from their response that it wasn’t their problem and it was my fault. With that kind of customer service I would avoid this business at all costs. TouchupDirect
Had the right codes and had it on the way to me the same day.
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