About Paintscratch, Inc.
Data updated- Website
- www.paintscratch.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/19)
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About this business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
Written by the business, not verified by us.Is Paintscratch, Inc. legit?
Paintscratch, Inc. (www.paintscratch.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently appreciate the straightforward ordering interface, helpful tutorial videos, and the efficient delivery service that consistently gets items delivered on time. Many buyers note that the paint matches their specific vehicle factory colors exceptionally well, making professional or home touch-ups look fantastic. However, some people mentioned that certain paint shades did not match their original vehicle colors accurately or appeared significantly too light. A few other people also felt that packaging and delivery could be improved, noting occasional issues with dry paint pens, damaged spray tips, or confusing tracking updates.
Auto-generated from all reviews of this business. For reference only.What people say
Took a while but it eventually showed…
Took a while but it eventually showed up. Mainly a USPS issue...
No Customer Service — 3 of 6 Products Leaked
Ordered 6 paint products from PaintScratch. 3 of them arrived leaking. On top of that, I received the wrong color for one of my orders. I called and left a voicemail, emailed them referencing my order number asking to exchange for the correct color — never got a response. Not a call back, not an email, nothing. I reached out within hours of placing the order and was completely ignored. The product itself may be fine when it works, but when something goes wrong you are on your own. Customer service is non-existent. Would not recommend unless you are 100% sure of your order and willing to accept whatever shows up at your door with zero recourse.
Fast ship and paint matched.
Color didn’t match - too light.
The color code was correct , but the paint color received was several shades to light.
The directions were great and the three…
The directions were great and the three step process came out extremely well!
PRODUT
PRODUT. Good presentation, good quality but the color one tone a little different but it's work for me. Thanks.
Good Product!
Horrible tracking and my paint is not…
Horrible tracking and my paint is not close in color. I believe they switched tracking for my paint, it said I received it in another state. Then a few days later, it showed up at my address. Sadd to say, but color is not even close to my paint. Totally botched purchase.
Great color match for 2 unique colors
Great color match for 2 unique colors. Land Rover Grasmere Green and BMW Brooklyn Gray
Order was smooth until delivery
Order was smooth until delivery. Per the shipping information, the paint pens were delivered in my mailbox, they were not. I waited a few days to ensure the package would not be late and reached out to Paintscratch.com to advise of the issue. Quick response to ask me to wait a few more days and if the package was still not delivered, to submit a refund request. Waited 4 additional days and filled out the form on their website to request a refund. I received an email stating the issue had been resolved - and nothing else. The email doesn’t state if the refund was approved or denied. It doesn’t state when the refund would be issued or if there was anything else I needed to do. Called and left a voicemail for clarification and resent an email asking for clarification. I understand the shipping issue isn’t their fault, but sending a generic, automated email when resolving an issue for a customer shouldn’t create more confusion or ambiguity for said customer.
Paint inside box was damaged.
My paint must not have been packaged well because the box arrived fine with no damage but my paint can spray tip was damaged and had released paint inside the paint cap.
Paint color is not even close to…
Paint color is not even close to matching. Shipping was confused, I think the wrong tacking was given. It said I received the item, but I didn’t until about 3 days later.
Received order on time
Received order on time , One ítem was missing, reported it everything fine. Great product good match, Definitely will order again
Easy to order and quick shipping
Honest transaction.
damaged upon arrival
Delivery took longer than expected
Efficient service
Efficient service. Thank you!
Found the paint I needed for my Volvo
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