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Shopping & Fashion

Pamono

100 reviews

4.1100 reviews
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About Pamono

Data updated
Website
www.pamono.com
Category
Shopping & Fashion
Location
United States · Berlin
Status
Unclaimed
Last 12 months
21 reviews
Replies to negative
17% (4/23)
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Is Pamono legit?

Pamono (www.pamono.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 17% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

S
Samuel Schmidt · 8 reviews · Experienced 2024-12-07 ·

Beautiful vintage goods

Beautiful vintage goods. Reliable shipping company and very friendly and helpful delivery staff.

G
Geraint Wiggins · 8 reviews · Experienced 2024-12-11 ·

Again, excellent purchase.

As usual, excellent service, delivery on time, item exactly as described.

B
Batwel pervaiz · 1 review · Experienced 2023-12-21 ·

It's is good 👍

P
Paul Nielsen · 3 reviews · Experienced 2024-12-13 ·

Profits above customer experience seems to be the sites motto

Honestly, hiding the shipping costs makes the site useless. The majority of items will have shipping 3x the cost of the item meanwhile you they actively prevent you sorting by price + shipping so it's just a giant waste of time. -edit- yay a complete non answer to address the issue that sorting by price should include shipping price. So often an item for $100 more will have shipping that's THOUSANDS of dollars cheaper it's so stupid for the sorting to not include shipping costs like pretty much every other platform that has dynamic shipping costs.

Reply from Pamono2024-12-17

Hello, Thank you for making time and sharing your feedback! Shipping prices are visibly on every product page. They are not hidden in any way, but displayed and accessible to any customer. The prices are based on volume of the goods, origin of the item, delivery location, and include packaging and insurance. Given the delicate, not standard sized goods Pamono is offering, the calculation of shipping is in constant review. Best regards, Your Pamono Team

c
customer · 6 reviews · Experienced 2024-11-21 ·

Sofa was very dirty and didn’t seem to…

Sofa was very dirty and didn’t seem to have even been cleaned at all. The delivery service options are also very poor for the prices they charge. I don’t recommend!

A
Alan · 3 reviews · Experienced 2024-11-18 ·

We purchased Danish Modern Rosewood…

We purchased Danish Modern Rosewood Dining Chairs from Vamo Sønderborg, Set of 4 from Pamono. From first contact inquiry, multiple email Q & A's, offers and delivery, Pamono staff was very professional and helpful. Being advised up front delivery from Berlin would take 12-16 weeks, delivery was first class white glove delivery. We are very impressed with Pamono and based upon how they dealt with us, prompt communications, and items exactly as described-YES, we would recommend Pamono to everyone. Thank you Pamono!

C
Chris Fouracre · 4 reviews · Experienced 2024-11-21 ·

Loved my sofas

Loved my sofas. Great service. They arrived earlier than expected! That’s a first. Communication good and transport good too.

M
Mr Farrell · 10 reviews · Experienced 2024-12-11 ·

Efficient

Efficient, customer support is good. Interesting artifacts.

D
De Vreugde Design · 6 reviews · Experienced 2024-12-10 ·

Pleasent dealer experience

We have been selling with Pamono for many years. Some times it's busier than others and sometimes it's hard to reach support, but overall it's a pleasent dealer experience that I would reccommend! Being a dealer on Pamono is expensive, but in exchange that does to a certain extent guarantee the quality of their dealers and so far we have easily made that money back every year.

m
modernariato design · 8 reviews · Experienced 2024-11-26 ·

Compliments to Tommaso (Order…

Compliments to Tommaso (Order office).He has been solving all problems for years.

D
Diego Cano Lasso · 1 review · Experienced 2024-11-07 ·

Easy

Easy, good communication, smooth transaction. Thank you.

X
Xiaolu Zhu · 4 reviews · Experienced 2024-10-11 ·

Purchased a vintage armchair

Purchased a vintage armchair - delivered on time; armchair was packaged carefully and in perfect condition just as advertised. Overall a very good experience.

R
Rose · 4 reviews · Experienced 2024-09-29 ·

My positive experience

I bought a Silver Plate "Epoca Cutlery Service" made by Wilkens (Germany), during the 1980s. It is a really marvellous set of 74 pieces in extremely good quality. There is absolutely nothing negative to say, on the contrary! The description of the Epoca Cutlery Service corresponded to the high quality of it and I am very happy! The contact with the Pamono-Team was very good and nice, too. They answered my questions quickly and the parcel was shipped within a few days after the order. It reached me safe and everthing went in a great way. Thanks!

C
Caia · 1 review · Experienced 2024-10-09 ·

Quick delivery

Quick delivery. Article extremely well packed.

M
Magdalena Krzeslak · 1 review · Experienced 2024-10-04 ·

This one is for sellers.

This one is for sellers. I was contacted “design sourcing expert” we had an audio call that she was late for ( around midday ) and she sounded like she literally just woke up from 3 days long party. I’m pretty sure she was yawning. Her words stumbled and I could barely understand what she’s saying - I couldn’t believe this was happening. I swear this never occurred in my life before. She also tricked me into thinking I can join a free plan. Don’t be fooled - there is literally no such a thing

B
Beatrice · 2 reviews · Experienced 2024-08-31 ·

great experience

I ordered a wonderful midcentury sideboard. Not only does it look exactly like on the photographs, but it also came much faster than it said. So we are super happy and would recommend this website anytime :)

D
Disgruntled Pamono Seller · 1 review · Experienced 2024-10-07 ·

This one is for the sellers

This one is for the sellers. It is one of the worst websites I have ever used. There are no statistics in terms of views and popular items. There is no way to download or look at previous invoices. They cannot say how they are using your monthly payments in terms of social media exposure. Or how often your items are being showcased. You are basically blind on this website. And as a dealer that is useless. Vinterior, Etsy, eBay and many others provide information so you can react as a dealer to try and close a deal. They offer an automated tool to bring in items from your website but its useless and makes loads of mistakes. They advertise that they will sort out all the postage. But from the 1 sale I made, I was immediately contacted and asked to make my own arrangements for postage (after they'd agreed my price!). Pamono seem to be riding on their popularity in the past. And are just sitting back and taking sellers money for doing very little. Trying to get out of my 1 year contract as it is doing nothing for me. 1 item sold compared to dozens of items on other websites. Don't be drawn into this website until they are seen to be doing improvements.

Reply from Pamono2024-10-24

Thank you for your feedback! We hear you and understand the needs of our seller base. You are important to Pamono as you are the foundation of what we do and 2025 will bring some new improvements!

S
Sara · 3 reviews · Experienced 2024-08-20 ·

Easy process and quick delivery.

E
Eva Raaholt · 30 reviews · Experienced 2024-09-10 ·

I ordered a chandelier I first saw i…

I ordered a chandelier I first saw i Paris, and was delighted when I found one just like it at Pamono.com Very easy website to use, and my package came all the way from Italy without problems .I was updated all the time where it was, and was delivered to my door.Highly recommend !

S
Ste · 1 review · Experienced 2024-08-13 ·

Very fast and easy!