Reliable in quality and delivery
Product exactly like in description and pictures. Quick and easy delivery.
About Pamono
Data updated- Website
- www.pamono.com
- Category
- Shopping & Fashion
- Location
- United States · Berlin
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 17% (4/23)
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Is Pamono legit?
Pamono (www.pamono.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 17% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
I ordered a beautiful Art Deco sofa
I ordered a beautiful Art Deco sofa. The description was accurate, the delivery happened just as estimated with very clear communication. The sofa came very well wrapped, so it wasn’t damaged at all. It was perfectly clean and ready to be in the living room. I’m very satisfied with my purchase and would definitely buy again from Pamono.
Pamono don't leave their clients in the lurch
Bought a vintage table on Pamono. There was an issue with the order due to the seller's mistake: the seller sent the wrong extensions with the table. We discovered the problem after the table had already been at our place for two months, unpacked. It was so disappointing! I contacted Pamono and they were most helpful to resolve our issue:) Pamono contacted the seller to search for our "genuine" parts and then they organized a quick seamless exchange. And they didn't charge us anything despite the fact that we live outside EU. Their delivery partner was always in touch and kept us informed. It's the most extraordinary and amazing experience, seriously! I highly recommend buying through this platform because they really protect the buyer. We'd have never realized this exchange ourselves if we'd purchased directly from the seller. Many thanks for your kind help, guys!
Perfect retro desk
We used Pamano to purchase a retro office desk from the Netherlands. Shipping was required to the UK and all the logistics were handled very efficiently and we were kept updated. The desk arrive and it was perfect, just as described so we are delighted.
These beautiful side cabinets are…
These beautiful side cabinets are wonderful and made all the more special that they were sent from Italy. Simple transaction and were delivered before the estimated date. I had to wait a while for them but understand if things are being shipped from Europe, then this is to be expected. I trawl the internet for rare finds and often find the nicer pieces are not in the uk, but shopping is very high. That’s why I would use Pamono again as the choice was wonderful, unusual and not ridiculously expensive.
Disappointing Experience with Defective Coffee Tables from Pamono
I recently purchased two coffee tables from Pamono, and I am extremely frustrated and disappointed with my experience. Upon unboxing the tables, I discovered several defects that were not disclosed in the product description or pictures on the Pamono website. The tables were designed as versatile, with no designated top or bottom side, allowing users to choose how to display them. However, both tables had one side that was significantly more worn than the other, rendering them unsuitable for use in the manner described. Additionally, each table had a conspicuous black dot made with a marker, which was a sad and unprofessional surprise after spending a considerable amount of money and a hefty shipment fee. When I reached out to Pamono support, their response was shockingly poor. They claimed that there was nothing wrong with hiding these crucial defects and did not offer any resolution. This level of customer service is unexpected and unprofessional, especially from a website that claims to be a top source for high-quality vintage furniture.
I love pamono
I love pamono, i have purchased few items and always had a very good service I will recommend to anyone
Very professional and quick.
I am really impressed about the speed of shipping and the way, our glass vase was packed. Very professional!
I have encountered excellent service
I have encountered excellent service. Quick and easy to use. Wonderful range of products.
Great service
They were extremely efficient and the item was received very shortly after it was ordered. Far sooner than expected. I would have no problem using Pamono again.
Professional , Trustworthy
Very Professional and Trustworthy , Experience in Logistic , very nice Service , Helpfull in all Issue .
I love Pamono!
I love Pamono and have used them many times. Communication is great, the items arrive promptly and safely and the descriptions on the website are accurate. Would not hesitate to use them again.
Fantastic chairs and very efficient…
Fantastic chairs and very efficient service.
A very good exprirnce with Pamono
- Ordering was clear and simple. - Updates were frequent, precise and polite. - Delivery was excellent, with very personal, engaging and intellegent staff.
Everything worked out perfectly
We ordered a table from Pamono and everything worked out perfectly. We bidded a bit lower, the seller accepted the price and we received it in about a month. Love it!
I am now addicted.
Communication was first rate before and after purchase with the items arriving six days ahead of schedule . The thirty year old Eames EA222 leather chair was in much better condition than I had expected at a very attractive price so I couldn’t be more pleased . The problem is I now feel I can really trust PAMONO and can’t keep away from the website looking for more items .
Amazing customer service
I bought a lamp in the beginning of January. First of all, the customer service contacted me to confirm my address because they didn't find my address in their base. The delivery was quick and the lamp arrived in perfect condition. I highly recommend Pamono
This was my first time ordering from…
This was my first time ordering from Pamono, and I will definitely order again from this website. From ordering to delivery, it was a very good experience. I was updated about delivery, and the item arrived beautifully and securely wrapped.
Good experience but some damages
Everything was good, but the furniture arrived with some damages (cracked edges)
Personalized service
I received personal communications when the first item I ordered turned out to be out of stock. The delivery arrived much faster than predicted and the driver was great. The furniture arrived in perfect condition and I love it.