The Customer Rep
The Customer Rep. was very friendly and professional.
Dress shirts and quality men's clothing options that fit your style, size, and budget. Paul Fredrick offers comfortable, confident men’s fashion choices. See our collection of fashions for men in a variety of styles and sizes, including Big and Tall.
Written by the business, not verified by us.Paul Fredrick (www.paulfredrick.com) has a 4.7 out of 5 rating on OK.one, based on 144 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and craftsmanship of the clothing, noting that items fit well, feature durable fabrics, and offer stylish modern designs. Consumers also appreciate the wide variety of available options, extremely helpful customer support representatives, and very affordable prices, especially when shopping during seasonal sales events. However, some customers also noted occasional sizing inconsistencies, including coat fit problems, unhemmed trousers, or products arriving with incorrect labels. Despite these infrequent sizing hiccups, people generally find that customer support efficiently resolves return and exchange requests without any major hassle.
Auto-generated from all reviews of this business. For reference only.The Customer Rep. was very friendly and professional.
Awesome. !!
Customer service has been great. Prompt return on undersized item. Quality products.
I found my salesperson to be reliable, helpful, and prompt in the service that I received. I would be able to recommend shopping at your previously opened store without hesitation, knowing that they would be well-pleased with the experience, also. The quality of my product purchased was superb!
I had to exchange my shirt and everyone I spoke to was very very helpful and I have a new shirt on the way which I need for a wedding at the end of August and I feel confident that I will have it on time , everyone was very helpful
I have recommended Paul Fredrick to many people and given the shirts as gifts since my cousin recommended them to me. We love the shirts and I just ordered a pair of pants for my husband.
I was so surprised I ordered on a Saturday and had monogramming and still received my order the following Thursday.
I love the clothes and especially shirts and ties. Customer service is always great and friendly. Never a bad experience.
Shirts, as always, are great. The sizes carried also is good. The price increases in recent years, however, have limited me to only purchase items that are heavily discounted.
I do believe it would be helpful to your customer if you would note visibly what sizes are available. I became very frustrated when I would check on one after another only to find out that they didn't have the size I needed. Of course, I am happy for YOU that you have had good response to your sale, but the limited number of pieces available took a lot of time to go from one to another and another, etc. One idea is to show which ones are available by size.
Your new lines represent trending styles and the materials as well as workmanship on each item is excellent. I receive several compliments on the shirts, slacks, sport coats and accessories I wear from Paul Frederick.
I returned for exchange four shirts for sizing reasons. Return shipping was free. I received the replacement shirts in less than a week. No questions asked. I am very happy with both the product and with Paul Frederick's customer service. Thank you. LRR
I have purchased over $1,000 of shirts from Paul Frederick in the past. I ordered two button down shirts recently. The white shirt had two stains on it. The aqua shirt appears to be an XL, I ordered a large. It says large, but I believe the factory mislabeled it. I have an identical large shirt that is much smaller and fits well compared to the "large" shirt that was sent. I have not heard back from this company. My experience with returns for Tommy Bahama have been excellent. They return you emails and jump over backwards to make sure you are satisifed. Paul Frederick customer service has not returned my email to them. They have lost a customer for life for a $150 order. I will now tell all of my friends to stay away from this company.
Love Paul Fredrick. Quality is great. Fit is very nice. Comfortable fabrics, especially the knit sweater polos. Shipping (even with alterations) is super quick. I cannot stop buying LOL.
I'm a long time shopper of Paul Fredick,but over the years 15-20 of them your clothing styles has become more trendy and no longer conservative business corporate ie: nice woven wool fabrics, very high level tailored, full cut fit etc. Therefore I don't order as often as I once did. Really wish you would consider providing a executive corporate line of "Fine" men's suits 👌🏾
Great styles and colors good prices on clearence a little too much on shipping
PF is just the best. Their fabrics, styles, and sale prices, just make them my favorite.
I have been ordering Paul Fredrick men’s clothing, shoes, and jewelry, and everything is absolutely 100%. They have great sales, and new clothing for every season. I would recommend Paul Fredrick to all of my family and friends, because they have the best quality clothing.
Easy to navigate and shop, using their software interface. Great product’s and good sales, the only negative I would say, is they don’t keep enough inventory. By the time a product goes on sale, it’s nearly sold out, or not a lot of different sizes to pick from
144 reviews matching