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Animals & Pets

pawTree

63 reviews

4.663 reviews
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About pawTree

Data updated
Website
www.pawtree.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
83% (5/6)
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Is pawTree legit?

pawTree (www.pawtree.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-10.

What people say

D
Debra Weiland · 2 reviews · Verified · Experienced 2026-07-06 ·

Still missing a purchase of 30 days…

Still missing a purchase of 30 days ago. Please audit and contact me. It was the eye stain tablets. Never delivered. Please resend at no charge. Sorry… just realized it.

R
Rita Howard · 1 review · Verified · Experienced 2026-07-06 ·

Great service!

Great service! Very helpful representative Robin Commander.

S
Susan Streater · 1 review · Verified · Experienced 2026-07-05 ·

Somehow the delivery manner was wrong

Somehow the delivery manner was wrong , order was cancelled.I reached out to Paw tree and the situation was rectified immediately

A
Allison Healan Lawrence · 12 reviews · Verified · Experienced 2026-07-05 ·

Pawtree Is wonderful

Pawtree food is great! My breeder told me about you and my dog loves it. My other dog I already had I changed him to it and he loves it too. When I needed to reschedule my automatic shipment schedule Pawtree was really cooperative and helpful. I give them a five star rating.

c
customer cgderaad · 1 review · Verified · Experienced 2026-07-05 ·

Always an excellent experience with…

Always an excellent experience with PawTree. Good products, good service.

R
Renee M Philbin · 1 review · Verified · Experienced 2026-07-05 ·

Knowledgeable

N
Nancy Coppola · 5 reviews · Verified · Experienced 2026-07-05 ·

Great customer service

Great customer service. Quick shipment. Good quality products.

D
Donna Ruggieri · 4 reviews · Verified · Experienced 2026-07-05 ·

My puppy loves the treats

R
Rachel Schuler · 1 review · Verified · Experienced 2026-07-05 ·

I love ordering pawTree!

I love ordering pawTree because I know the products are amazing! I trust what I am giving my fur baby!

T
Toni Mefford · 2 reviews · Verified · Experienced 2026-06-03 ·

I trust your products to be healthy for…

I trust your products to be healthy for my dog. I buy most of my products from you.

c
customer · 1 review · Verified · Experienced 2026-06-03 ·

Called customer service

Called customer service to move up our auto-ship order two days. Received the order before heading out of town.

B
Brian Loughman · 4 reviews · Verified · Experienced 2026-06-03 ·

So far it’s been great food and…

So far it’s been great food and supplements

c
customer · 1 review · Verified · Experienced 2026-06-03 ·

trying to ge my account right

c
customer · 1 review · Verified · Experienced 2026-06-03 ·

Thank you for being so helpful and…

Thank you for being so helpful and supportive after I made an error in purchasing the wrong item. You helped correct my purchase and in a very timely manner!

M
Marilyn Denson · 2 reviews · Verified · Experienced 2026-06-03 ·

Ordering and shipping is efficient

Ordering and shipping is efficient. We appreciate the high quality of the products we purchase for our rough collie!

c
customerLars · 1 review · Verified · Experienced 2026-06-03 ·

Accurate order fulfillment

Accurate order fulfillment, on time, as promised.

M
Mariann · 2 reviews · Verified · Experienced 2026-06-03 ·

So easy to order

So easy to order. Reorders are easy too

F
Francine Metzger · 2 reviews · Verified · Experienced 2026-06-03 ·

Good Customer Service

Good Customer Service. Delivery was timely. My 2 puppies (coton de tulear) enjoy the food. I add some toppers & soak green beans in paw tree bone broth for a couple of hours then drain & freeze as a healthy treat! They have been on trout & barley since starting kibbles.

c
customerLJ · 2 reviews · Verified · Experienced 2026-06-03 ·

Ease of use and quality of the product.

D
Dennis Kilpatrick · 3 reviews · Verified · Experienced 2026-06-03 ·

It's the Whole Package!!

I love the products that come right to your door; and the dogs really love all of their products, too. Web site is easy to use and keep up with shipments coming. And the people you "speak" with (in the chats) are knowledgable and helpful. Everything you want from a company.