PensXpress.com Inc (www.pensxpress.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 63% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
The customer service was excellent and the person that I spoke to was very sweet. The only reason that I didn't give it 5 stars is because the logo design in crooked on the pen. :( These are pens that we let our customer's take to advertise our business, and so I was just hoping they would look more professional, so that I had somewhere I could re-order when needed.
Very easy to order. Had to make a last minute change was no problem for the phone rep. Pens came out beautiful! Xpress Noah Stylus
Typesetting was too small. Can barely read it.
Pens look amazing and write great! Fast shipping!
The website was easy to use. My only issue is that when the pen is laying down you can't see the Logo. I am curious if there is a way to print the logo on the opposite side of the clip or slightly off the same line as the clip.
First of all I love that it's a veteran owned business and made in the USA. We ourselves had a family veteran owned business so I appreciate you. The pens I ordered were great quality. I absolutely love the way they write. the logo was a little small but that's not your fault I just need to choose a different logo next time but I love everything about it and it shipped really quick. I'll definitely use pens xpress for my future orders
These pens are beautiful and stylish. My church loves them. Thank you.
The whole order process and quality was really great! Thank you so much! We will definitely be ordering more in the future.
I love the pens I ordered Great quality for a good price The monogramming was done perfect I am very happy & would purchase again
PensXpress is a great place for all your pen needs. My customers love the pens I give out and ask for a extra ! You can't go wrong ordering from PensXpress !!
Great pens. Quick order.
The lettering is very poor quality and instead of NL for New London the print reads Nl.
Thank you for your feedback. We’re sorry to hear you’re disappointed with the lettering quality. We’ve reviewed the printing and confirmed that the correct "NL" for New London was used, as per the Oswald font you selected. The design of the "L" in Oswald naturally has a distinct bottom, which may differ from other fonts, but it aligns with the preview shown here: https://fonts.google.com/specimen/Oswald?preview.text=NL. We’d be happy to assist further.
Very fast service. Everything was as ordered.
Thank you for the 5-star review! We're so happy you love your pens. We appreciate your support!
The pens were exactly what I ordered and the inscriptions were correct. Good Product.
Thank you for the 5-star review! Contact our customer support team if you have any questions for future orders. We appreciate your business!
This is my 4th. order for the church. We give them to guest at the welcome table in the foyer. Great quality pens, amazing prices and fast delivery.
Thank you! We're delighted your pens arrived looking great and that our team could assist you. We're committed to excellent service!
Love the pens and the quality. Wish the writing was larger and probably would have changed the design had I known that it would turn out that way.
Thank you for the glowing review! We're glad you appreciate the quality and precision of your personalized pens. We use premium materials for a fantastic result!
The pens I ordered came in just as expected. Shipping and delivery were quick. The pens I have tested work fine and are exceptional rollerball variety.
Thank you for the glowing review! We're glad you appreciate the quality and precision of your personalized pens. We use premium materials for a fantastic result!
The pens are cheaply made. the button where you press for pen to go in and out is flimsy. If ya move the pen the button shakes. We are very dissapointed.
The pens are beautiful and write smoothly. I love them. The print on it is awesome.
Thank you for the 5-star review! Share photos of your pens on social media and tag us!
100 reviews matching