Petfiestas (www.petfiestas.com) has a 1.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has replied to 15% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
I ordered two identical "Custom pet christmas sweatshirt - personalized dog/cat santa hat graphic crewneck" Unfortunately these were not identical even though the picture on both shirts was the same.
Hi! So sorry about the difference between the two sweatshirts. We can remake the one you’are not satisfied with for free. Please let us know which one you'd like us to redo.
That would be the second time that I buy a jumpsuit in this web. The fist time it was really nice but in this case the dog picture is not similar to the photograph that I send. I am really disgusted because it's a birthday present and I don't want to give it
We sincerely apologize for the inconvenience. As customized products may vary slightly each time, we understand your disappointment. Please contact our customer service team with your order details. We will offer you a compensation solution to resolve this issue. Thank you for your understanding.
Shirt had holes in the print. Customer service was argumentative and only offered 10% refund on a defective shirt and print. They finally offered to remake the shirt for free but had the audacity to require payment for shipping. They finally offered to send it for free. Poor quality overall. Stay away. Also there was a random insert in my package asking for donations. Weird.
We’re truly sorry to hear about your experience. This is not the standard we strive for, and we understand your frustration. We appreciate your feedback and will use it to improve both our product quality and customer service. If there’s anything else we can do to make things right, please don’t hesitate to reach out.
63 reviews matching