Pet Treater helps you treat your cat or dog every month with playful, interactive toys, Made in the USA or Canada treats. Every ounce of time with your pet is precious, and we help you make each moment well worth it.
Is Pet Treater legit?
Pet Treater (www.pettreater.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 55% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
We just received our first Pettreater box and we were NOT disappointed! There were a great assortment of yummy treats that both my pups absolutely loved. The 2 toys were very good quality and again pups loved them both. We can't wait to see what comes in our next box!!!
Reply from Pet Treater2022-05-31
Michelle,
So excited to read your review! So happy to serve you and your fur babies and to make them so happy! We love the toys we source too, fun and cute!!
Thanks again!
The Pet Treater Team
The minute the blue box arrives our kitties are all over it! Toys immediately become prized possessions, treats are devoured and they look adorable in bows or bandanas. The empty blue box also provides hours of fun as they "sled" throughout the house! LOL! So glad our pet sitter recommended Pet Treater!
Reply from Pet Treater2022-05-31
Elsa and Olaf's Mom,
We are so glad your kitties love the blue boxes monthly. We get so excited to fill them and ship them out and love hearing the joy they bring!
Thanks for the review,
The Pet Treater Team
Fun little package for our cat every month. Affordable and functional. We were never one to dress him in bows and scarves... but now we are! The accessories they send are so cute!
Reply from Pet Treater2022-05-31
Marie,
Excited that our boxes allowed you to mix it up a bit with your fur baby! Who says dress up can't be fun!!?? We love our price point fits your budget too!
Have a pawesome day,
The Pet Treater Team
I really enjoyed how the box was catered towards a certain theme. My kitty also loves the treats that came. I also enjoy getting the bandana each month so I can dress up my cat.
Reply from Pet Treater2022-03-24
Marietta,
We are so excited your kitty loved the treats and you like the theme. We appreciate your review too!
We look forwarding to treating you both monthly!
The Pet Treater Team
I was skeptical about ordering any subscription box, especially because my cat is a little..introverted. Very skittish, shy, and keeps to himself. But boy was I wrong. He knows what the blue box is, and goes crazy! He’s a totally different cat. He didn’t love the bandanas at first but now wears them daily!(and it’s my favorite part!)
A lot of the negative comments seem to have to do with shipping. I really just don’t think people read and understand how/when they ship out. Plus, we all know how reliable the post office is!
Reply from Pet Treater2022-03-24
Ashley,
We are so excited to see this wonderful review. We love to hear the fur babies getting excited too....especially those sweetly shy ones.
Have a great day and thank you for taking the time to leave us a review!
The Pet Treater Team
We are absolutely delighted with how happy our 3 dogs are when our subscription box arrives. It’s so nice to spoil them and also have the comfort of healthy treats.
Reply from Pet Treater2022-02-23
Meghan,
Thank you for the sweet review. We are so happy to hear that your 3 fur babies are happy 😊. We do try to source the best treats for all the fur babies!
Have a great day,
The Pet Treater Team
Beware gift subscriptions may be renewed unknowingly
For $15 a month it's not too bad for the trinkets you get. I'm giving 3 stars due to I bought a gift subscription to try it out. I don't have a credit card on file for my "gift" subscription yet they were able to run my card for another 6 months. Payment is in process and hopefully cancelled before the next shipment or I will be disputing with my credit card. Very deceiving!
Reply from Pet Treater2022-02-23
Jenne,
Thank you for your message. Did you set up the gift or someone else?
Firstly, there always has to be a credit card given, but the info is hidden, in order to process any subscriptions, even gifts. Secondly, if it is purchased under gift it will typically NOT auto renew. The credit card will be inactive.
If you can please reach out to [email protected] as it appears maybe it was not actually set up as a gift....that does happen. The person who set up the gift will need to reach out.
Thank you,
The Pet Treater Team
Well, Day 20 and parcel arrived by USPS Parcel Select. This has to be the equivalent of Media Snail Mail. No clue on the cost of this gift but contents may cost $10. Word of caution, do not give a kitten or cat a toy that items can be pulled from causing a choke hazzard. A much needed update on communication, notification of shipping and tracking may be a good idea on your part. I have no clue now on when my next parcel ships.
Reply from Pet Treater2022-01-31
Pete,
We see your review updates and fully recommend you reach out to customer as that is the department that can assist you further.
While we appreciate your frustration, direct emails are the best way to reach customer service.
Also, it is our understanding that the account was set up as a gift so all shipping email notifications will go to the email we have on file.
Please reach out to [email protected] for further assistance.
Thank you,
The Pet Treater Team
I orders on the 4th of January and still have not received anything they have the worst customer service. They said they couldn’t refund me, I stupidly paid for 3 months in advance. It’s been 20 days and I have not gotten anything these people are the worst
Reply from Pet Treater2022-01-31
Anon,
Have you reached out to our Customer Service department? Normally we try to accomodate any issues the best we can. Please reach them at [email protected].
We are sorry for any issues this order has caused you. We recommend reaching out directly to customer service and working any issues that way.
The Pet Treater Team
I've only gotten 2 boxes from pet treater, the first of which id to ask where it was after paying for it and not seeing it or hearing anything about it from anyone at pet treater for quite some time.
I paid $25 for 5-8 piece box, I kept only 2 things from the first box and gave the rest to my neighbors for their adult male black lab because they were much more suited in size for him. I even gave them the bags of treats and too big a bone that was sent for my 10 pound senior female chorkie that pet treater knows all this info on my dog about.
The second box I was only able to keep one toy even though it's the size of my dog, it's plush enough I hope that she can and will play with it.
I'm essentially paying $25 a month for 1 possible item for this box of 5-8 items.
I again wound up having to give every other item to my neighbors for their large dog because that's the dog size items I got are intended for.
Yay for my neighbors and their dog.
I DO NOT RECOMMEND PET TREATER, PERIOD!
I WILL BE CANCELLING MY SUBSCRIPTION!
Reply from Pet Treater2022-01-24
Jennifer,
We are sorry to see you are not pleased with Pet Treater. While we try to treat all our customers and hope it will be successful, we do realize it doesnt always work out for each furmily.
We do thank you for your review. We do listen to them and it will be pushed forward for quality control purposes.
Thank you for giving us a try.
The Pet Treater Team
I am a new customer to petreater. My welcome box came in time and was satisfactory. I am still waiting to get my first month subscription box. 31 days and counting. After contacting the support team, I was given a prompt reply that my box would be sent priority shipping right away and a confirmation email will be sent when shipped. That was 4 days ago. When I contacted them again, I was given another excuse and another promise. CUSTOMER SERVICE FAIL!
Reply from Pet Treater2021-12-07
Bert,
We are sorry to hear about this inconvenience as this is not our normal protocol. We try very hard to ship in an expedited manner, even with the shipping being so off right now in the Country.
We are looking to locate the communication and shipping info for you so we can see how to proceed. We will reach out to you from there.
Thank you,
The Pet Treater Team
I get a monthly subscription for my dog and cat $15 for it! Great deal with a bandanna, treats and toys!
Reply from Pet Treater2021-12-07
Amanda,
We are so happy that our pack met your expectations. We strive to provide quality products at a reasonable price.
Have a great day,
The Pet Treater Team
I was a little skeptical about the quality of the treats/toys/accessories for only $15 per month but I am SO HAPPY that I got this for my pup! She loves the treats and they all are of high quality that I feel good giving her. The toys are so quirky and unique and the accessories are very festive. Thanks PetTreater!
Reply from Pet Treater2021-12-07
Kassidy,
Thank your for your great review. We strive to source amazing products and treats for our packs and boxes. It makes us happy that your were pleasantly surprised and happy.
Have a great day,
The Pet Treater Team
Great value with great products. Everything from treats and toys to helpful tools and of course bandannas. I don’t know who is most excited when the pet treater box comes, our dog Simon, the kids or me!
Reply from Pet Treater2021-12-07
Katie,
We are so glad that you find value in our offerings. Thank you for your pawesome review.
Have a great day,
The Pet Treater Team
My Dogs look forward to receiving their box! When i put it on the floor for them to smell my 5 month old weimaraner will cry shes so excited!! her older sister loves the treats and the cookie!!
Reply from Pet Treater2021-12-07
Katie,
Awww how sweet your fur baby gets so excited!! Thank you for your pawesome review we appreciate it!
The Pet Treater Team
We love Pet Treater! Holly gets so excited everytime she sees that box. The treats are always great, she loves the toys and I love that the toys are different each time! They’re not always just your standard plush toys you’d get in other boxes. The iced cookies are our favorite part!
Reply from Pet Treater2021-12-07
Taylor,
What a wonderful review, thank you! We are so glad the dog cookies are a hit we have them custom made for us.
Have a wonderful day,
The Pet Treater Team
Each month my boy gets the greatest treats, toys, bandana, and cutest packaging all for a very reasonable price Always! Always on time always responsive to emails. Beyond satisfied with this company and their products!!!!
Reply from Pet Treater2021-10-19
Kira,
What a wonderful review, we are so glad that Pet Treater is treating you right!
Thank you for your time in sending us a review.
The Pet Treater Team
We just got my daughter a kitten(jellybean) for her birthday. We tried to give jellybean a couple of different treats but she didn't like them, she wouldn't even taste them. I decided to go online and search for new treats and toy and wound up finding pet treater. I figured for that price why not try. Now jellybean can try new treats and new toys every month. Makes her and my daughter happy. And we were not disappointed in our first box.
Reply from Pet Treater2021-10-19
Amanda,
We are thankful you gave us a try and that our cat treats work for Jellybean, this is awesome news!!
Thank you for taking the time to leave us this wonderful review.
The Pet Treater Team
Pet treater is 5/5!! Every month we hype my dog up when it arrives and he gets so excited for his new toy and treats!! The toys he receives are his favorite! The treats are always healthy and there’s enough to last him until the next box arrives. I would highly recommend!! (Also he looks super cute in all the bandanas)
Reply from Pet Treater2021-09-17
Gianna,
Thank you for your pawesome review! We love excited fur babies for their Pet Treater goodies! We try hard to source good and wholesome treats for your babies so glad they last you.
Have a great day,
The Pet Treater Team
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