Dont do it
Dont do it! Slow arrival, product not that impressive, terrible customer service communication. Its just a blanket. Only sent my product after a 6 week wait when i asked for a refunf. In a word - shonky
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Written by the business, not verified by us.FUNNYFUZZY (funnyfuzzy.com) has a 1.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Animals & Pets and its reputation is poor. 93% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-08-12.
Most reviewers were let down by their experience overall. Consumers experienced very frustrating shipping delays, waiting many months for purchases that often never showed up at their doors. Buyers also complained about terrible customer support, noting that their repeated emails asking for order updates or refunds were completely ignored. Some people were satisfied with the actual items, pointing out that the products are soft, comfortable, and well made. Reviewers noted that their pets thoroughly enjoyed the beds and covers, bringing some happy moments. Customers found the materials soft and easy to handle once the packages finally reached their homes.
Auto-generated from all reviews of this business. For reference only.Dont do it! Slow arrival, product not that impressive, terrible customer service communication. Its just a blanket. Only sent my product after a 6 week wait when i asked for a refunf. In a word - shonky
It used to be good! Now it's horrible. They don't deliver what was ordered.
Ordered a dog car seat from FunnyFuzzy. Wish I had read reviews beforehand. Total scam. Never received my order (wasn’t even sent a tracking link) and they completely ignored the emails I sent them. In the end I had to do a chargeback with my bank. Do not buy from this company.
I wish I had read these reviews before giving FunnyFuzzy my money. I ordered a dog car seat on April 28, 2026, and paid $67.59, including an extra charge for “shipping protection.” It was supposed to arrive by June 26. It is now August 10. I have no dog seat and no refund. Their tracking is a ridiculous, contradictory mess. It showed a FedEx delivery exception in June, then later went backward and said only that shipping information had been received and the package was “ready for pickup.” Apparently my package can travel backward through the shipping process, but it cannot travel to my house. I contacted FunnyFuzzy and received a cute automated email with paw-print language and a ticket number—but no actual help. My refund request was ignored. The company happily charged me for shipping protection, yet getting them to honor that protection has been impossible. FunnyFuzzy has had my money since April. I have received nothing but confusing tracking information, canned responses, and silence. I strongly recommend shopping somewhere else. I will update this review if they finally issue the full refund they owe me.
My spouse ordered two dog beds in late June ("Fully Orthopedic Surround Support Waterproof Large Outdoor Dog Bed"). It is August 9th (over 6 weeks later), and our order still has not been delivered. The tracking number for the alleged shipment is not trackable. We would like an update on our shipment within the next 2 business days, please.
Scam, Do not order! I ordered from them back in May and I still, in August haven't received anything. I have contacted customer service numerous times about a refund and I have not gotten my money back. Do not order from them!
WARNING! please do not buy from these guys, they never dispatch your item. It’s a scam website.
1✨is not deserved. Ordered & paid for animal blanket 20/6/26. I followed up on 12/7/26 as id not received an update. A few weeks later I received a generic email that included a tracking link. This did not work. -cording to feedback - order unknown. On 25/7/26 I reached out again. No response. Thankfully I ordered via PayPal and on 5/8/26 commenced a complaint which PayPal promptly dealt with based on my evidence. I do not recommend this company. Very bad customer experience, only generic communication- sometimes!
Please see my previous review from July. BEWARE! Do not buy from this Chinese company. Over$300 of merchandise ordered in June was never delivered. It is August no merchandise delivered. They will not refund because they say the merchandise shipped which they’ve said for over a month. DO NOT ORDER FROM THIS CHINESE COMPANY!!!!!!!
I ordered $141 of products 6/5/26 from FunnyFuzzy. My credit card was immediately charged for the full amount. The email confirming my order the next day said the order was on its way and to check my tracking number for updates. But there was no tracking number. FAQs on the web site said to download the app for tracking info. Nothing there either. 2 weeks passed. No updates. No tracking number. I then sent 4 emails over the next 3 weeks but customer service had a form email response. They were busy. They would be back to me soon. But nope, nothing. Then on 7/31/26 I received an email saying my order was on it's way, with a tracking number, and to use my tracking number for delivery updates . The tracking number was inactive. I check back daily but the tracking number remains inactive. My advice is...don't buy anything from FunnyFuzzy.
Order FF21943AU The actual products themselves weren’t too bad, stitching came out almost straight away though. They were marketed for pets/claws etc. I complained and received a partial refund - not long after this I decided I wanted to return or something else happened (I honestly can’t remember as this process took weeks on end, original order placed back in April). Weeks went by between replies before I was offered another partial refund. I begrudgingly accepted as I was sick and tired of the poor communication and wait times, and asked them to confirm once processed. I received a reply to say the refund had been processed almost two weeks ago. No refund received and no pending transaction. Honestly the products aren’t that bad, they could be marketed a little better. What lets the company down is the extremely poor communication and long delays between emails. Don’t bother wasting your time placing an order.
Very dissapointing with my experience. I placed my order on the 8th of June , and it still hasnt arrived (2 MONTHS). I've received little to no communication about the delay, and attempts to get an update have been unsuccessful. Its frustrating to spend money on a product and be left wonderin will ever arrive. Based on my experience , I would definetely NOT recommend ordering.
If I could I would give 0 stars. It’s a scam. Do not buy with them! The orders never arrive and the customer service is a piece of shit. 🖕🏼
I will give 0 star if I could!! Extremely disappointing experience. I placed an order and was told it would be dispatched within 15 days. More than a month later, my order was still showing as pending, I had not received my items, and my emails were ignored. Only after I advised that I would dispute the payment through my credit card provider did I receive a reply claiming the order was "on the way" with a tracking number. However, the tracking never became active and showed no evidence that the parcel had been shipped. After opening a dispute, Funny Fuzzy accepted it and issued a refund. Based on my experience, the communication, shipping process, and customer service were extremely disappointing. Customers should be very cautious before placing an order.
Bought a dog bed in June for nearly $200 and it hasn’t arrived. Tracking number doesn’t work. Two emails asking for help disregarded with no reply at all. SCAM!
I ordered $150 worth of covers over 2 months ago. Still have not gotten them. First inquiry to customer service got me a “ sorry for the delay. We really appreciate your business. I assure you it’s on its way. We will update you when it ships blah blah”. Since then, none of my emails have been answered.
Ordered a dog bed with cover. 2 months in, and nothing. Avoid this company at all costs. Horrible customer service, and nothing but empty promises.
I placed an order on July 9 - never received, contacted company over 5 times via email ( NO PHONE NUMBER) no repsonse - goods never received by charged to my cc on day of order
Like many other reviewers, I was drawn to this company for their apparently wide selection of pet beds and couch covers. After waiting several weeks for delivery, I reached out to customer service on a few occasions. Got a canned email response that my delivery was delayed. It's now been three months and no product. I opened a dispute with my credit card and am hoping for a refund at this point.
I fell for it again. I went back to try and order the same stairs for my pets going that by now whatever issue they were experiencing before may have been sorted and I would get the item. But once again after almost a month from ordering and a chaser for an update which was ignored, I am not exactly where to mess last time: out £80, the order nowhere in sight and being informed by ‘customer services’. This time is on me, I should not have tried again. Same advice as before AVOID THIS SITE LIKE THE PLAGUE!
203 reviews matching