#FF35389U
#FF35389U Ordered two months ago and it’s still not here. No update. No reply to my emails. I’ll have to recover the money from my bank at this rate. Shame as I really needed the item.
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Written by the business, not verified by us.FUNNYFUZZY (funnyfuzzy.com) has a 1.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Animals & Pets and its reputation is poor. 93% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-08-12.
Most reviewers were let down by their experience overall. Consumers experienced very frustrating shipping delays, waiting many months for purchases that often never showed up at their doors. Buyers also complained about terrible customer support, noting that their repeated emails asking for order updates or refunds were completely ignored. Some people were satisfied with the actual items, pointing out that the products are soft, comfortable, and well made. Reviewers noted that their pets thoroughly enjoyed the beds and covers, bringing some happy moments. Customers found the materials soft and easy to handle once the packages finally reached their homes.
Auto-generated from all reviews of this business. For reference only.#FF35389U Ordered two months ago and it’s still not here. No update. No reply to my emails. I’ll have to recover the money from my bank at this rate. Shame as I really needed the item.
Appalling service - placed an order in March - have been told delivery would be delayed then the items were on their way - have requested refund but no communications
DO NOT BUY! If I could give no stars I would. I ordered a dog bed back in early June, it's now August and it hasn't even been shipped yet, still at 'order pending'. There is no customer service; no one responds to emails. I don't care if this thing is lined with gold it would not be worth waiting this long and stressing about if I'd ever see this dog bed - based off other reviews I reckon it's a safe bet that I've overspent considering the quality of the products being mentioned.
Really disappointed and wish I had read the reviews before ordering from the glossy and slick facebook marketing. Ordered two beds under order number FF36127U. Checked terms and conditions and understood that it could be up to 15 working days before these would be dispatched and yet over a month and a bit later, I have had no update to any tracking information and emails go unanswered. I absolutely would not bother ordering from this company again and I am speaking to my Credit Card company about return of the funds. Save yourself the hassle and just spend the money buying a bed from your local Pet store. At least you know it’ll arrive!
Placed an order on June 23rd, no order 4 weeks later. Unable to track using information provided by the company. Sent 2 emails but never received a reply. Luckily bought through PayPal so opened a dispute and got a full refund.
I returned an item and 4 months later i am still waiting for the refund payment. i have had to activate scam dispute with my bank
They never shipped the package and never responded to any queries or requests for refunds
COMPANY IS A SCAM!!!! I ordered a dog blanket on June 23. Received an email saying my order was on the way on July 8. I sent an email because I was unable to track my order on July 21. Received an email back saying I had caught them outside their regular working hours and they would get back to me. Tracking says they can't find my tracking #. I think this company is a scam and would not order anything from them.
Ordered in February. It’s now August and no product yet. Contacted customer service countless times asking for a refund and they say my order is in transit. Don’t waste your money.
I ordered an expensive dog bed for my car from FunnyFuzzy, but a month later I still haven't received it. I've had little to no communication throughout the process. I emailed their customer service for an update, but received no helpful information, which has been extremely frustrating. Spending a significant amount of money, I expected much better service and communication. Instead, I've been left waiting with no dog bed and no clear indication of when, or if, it will arrive. Very disappointed with my experience. Based on this, I wouldn't recommend this company. If you're thinking of ordering from FunnyFuzzy, I'd avoid it.
I wish I could leave 0 star review. This company actually scams people and takes their money and never send the orders. Ridiculous!!!
Never again. Zero updates. Inactive tracking number. Lied when said shipped. 3 emails no reply. No product Raised dispute with bank and got refund. AVOID !!!
Do not buy from this website. I have placed an order and after three weeks, which is over the shipping and fulfilment window, there has been no progress to my order, nor has anyone from the customer services replied to my emails asking about the older. I would avoid!
DO NOT PURCHASE FROM THIS COMPANY! I made a purchase back in May and have not received it as of August 1. I have emailed several times to no reply. I am reporting their social accounts on Instagram and TikTok. Suggest that anyone who has been scammed do the same so they aren’t able to post content which will scam more people. Avoid at all costs. This company is a scam and should be shut down. Trust the 10K negative reviews here. I wish I would have researched them before I made a purchase.
Ordered an isofix dog car seat in June. Heard nothing at all re shipping, emailed numerous times to get an automated response and still nothing by the end of July. Thankfully I had ordered via PayPal so I escalated to a dispute and they refunded the money immediately. Do not buy from this company. Poor response, terrible customer service and the reviews I read after I purchased were awful. Should have looked first.
DO NOT ORDER FROM THIS COMPANY. I placed order for over £100 back in April this year. It’s now August and no goods have arrived. I therefore requested a refund and it’s been one excuse after another and still no refund. I would give no stars or even minus stars if I could.
I ordered a ramp for my dog after surgery over a month prior to the surgery. I was then sent a tracking number that was not connected with any product that had been received by the logistics company. I asked for tracking information on July 6 and they finally responded on July 31 to let me know that the package was shipped. I requested a refund from my credit card company. Do not purchase from this store.
!!FRAUDULENT COMPANY WARNING!! Item not sent, customer service slow and unresponsive, over 2 months wait for a refund and still waiting, "processing" "offline refund" "relevant teams" clearly do not want to refund the money so had to go through bank to force a refund.
We never received our package, couldn't contact the company, Fed Ex wouldn't tell us tracking information, and didn't have any of our customer service requests answered. We had to file a fraud ticket with our credit card company to get a refund for the product we never received. If this company isn't a scam, I can't imagine how they manage to stay in business.
This company have been the worst I have ever had to deal with . I ordered a dog bed but it took 2 months to arrive no communication s from the Company and tracking didn't work surprise surprise!! I emailed them the day it arrived to request a refund by emailing them as told to do so by the company's refund policy, as unfortunately my dog had passed and I was grieving and not in a good place . I had not even opened it ,I just wanted to return it , I emailed them 4 times over 3 weeks to be given a ticket number twicr and they would get back to me , surprise surprise they didn't. As I paid through PayPal I opened a case on it and surprise when PayPal emailed them they replied within 2 days to them . Stated to PayPal I would receive a full refund and gave me the address to finally return it . I paid £8.95 to return it so now out of pocket of over £80 for PayPal to say the case is closed and they sided with funnyfuzz . I am disgusted also with the attitude of PayPal as they obviously haven't read my case . As they stated they sided with company as the item was as described. That wasn't my complaint I hadn't even opened .it was I wanted a refund from day 1 but funnyfuzz just ignored me . So I now have no bed and no refund absolute joke . AVOID AVOID AVOID
203 reviews matching