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Photobook Malaysia

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130 reviews

4.5130 reviews
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About Photobook Malaysia

Data updated
Website
www.photobook.com.my
Category
Business Services
Location
Malaysia
Status
Unclaimed
Replies to negative
100% (11/11)
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About this business

Photobook Malaysia is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Malaysia operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.

Written by the business, not verified by us.

Is Photobook Malaysia legit?

Photobook Malaysia (www.photobook.com.my) has a 4.5 out of 5 rating on OK.one, based on 130 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-10-25.

What people say

High Quality

I have no complaints. Item ordered received exactly as I wanted them to be.

Reply from Photobook Malaysia2021-08-13

Hi Adderly Shahrul, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

love it

love it. easy to use. used to print my familys photo... clear n bright enuff.... can keep for memories..... tqvm photobook ^^

Reply from Photobook Malaysia2021-08-13

Hi SW Lee, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Great value for safekeeping of kids growing up memories..

I've completed about 6-8 photobooks since Nov2020 so that I can document my kids' growing up years. It was tedious work doing a photobook but i must say the web editor helped to make things much easier! Now that I'm more well versed with the editor, I usually select the photos i want only and upload it and then "autofill" function and tadaaa..a little tidying up and I'm done! The photobooks were lovely I'm so in love with them-customer service always helpful and obliging. I always wait for great discount under prepaid vouchers.

Reply from Photobook Malaysia2021-08-09

Hi Melisa Teh, hank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Wan Nur Alisha Mikayla

The quality product is good.

Reply from Photobook Malaysia2021-08-08

Hi Marhayu Harun, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

User Friendly

The Photobook on the website is very user friendly but the one on mobile is too restrictive. But delivery is poor. I have selected the express delivery lately but upto now 8 days later there is no sign of it. The ebook feature is very good though.

Reply from Photobook Malaysia2021-08-05

Hi Yuet-Meng Cheong, thank you for giving us a 4-star rating! We value your feedback and rest assured we continuously make improvements to our products and services. We are also experiencing delays due to the impact of Covid19 pandemic. Please allow us to check your orders by sending us the full details via chat on our website so we can give you the necessary resolution. Thanks!

4th time using photobook

4th time using photobook as the price is cheap, easy to upload photo. Easy to edit photo & layout according to our own creativity. Quality is great & the best part there is no hidden charges in the product.

Reply from Photobook Malaysia2021-08-05

Hi Ned, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

I don't have issue with Photobook…

I don't have issue with Photobook Malaysia.

Reply from Photobook Malaysia2021-08-05

Hi Ahmad Sharif, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

I really love using Photobook Worldwide…

I really love using Photobook Worldwide Website when editing my photobooks because it is really easy to use.

Reply from Photobook Malaysia2021-08-05

Hi Armia Merlin, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

very helpfull staff

I was unable to extend my vouchers via the online platform but was able to do so with help from photobook staff via email. Thanks.

Reply from Photobook Malaysia2021-08-05

Hi Nazari Hamid, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Excellent service

Excellent service. Truly love your discount. Please do offer more. Tq

Reply from Photobook Malaysia2021-08-04

Hi Jasmina Abdul Aziz, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.

Very nice and beautiful design

Received in good condition. Very nice and beautiful design. My kids are so excited and love the Mug. their sweet memories will always be remembered.

Reply from Photobook Malaysia2021-08-04

Hi Saadiah, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.

Friendly website

Friendly website, easy to make it with ready design but the website to 'heavy' make my pc lagging if I open many windows.

Reply from Photobook Malaysia2021-08-04

Hi Miss NaniQ, thank you for giving us a 4-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.

Best photobook company ^^

Best photobook company ^^ love the quality, love the speed and love the customer service!

Reply from Photobook Malaysia2021-08-04

Hi Marlene Lo, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.

PHOTOBOOK LOVER

I have made two order of photobook on website, easy editing , just choose the photo from gallery then it will automatically edit for you, or you can do it by manually, need to say their shipping is so fast and the quality doesn't upset the customer..i will keep every beautiful moment with PHOTOBOOK

Reply from Photobook Malaysia2021-08-04

Hi Mastura Khan, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.

Recommended

Fast delivery and good quality. Easy to upload and edit on website.

Reply from Photobook Malaysia2021-08-04

Hi Yap Xi Ying, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.

Thanks for Free Photobook and nice experience of using Photobook services

Very good experience for me in creating and printing photo album through template provided in photobook. Photobook always provide free printing of 4R photos or photobook. Thanks again!

Reply from Photobook Malaysia2021-08-04

Hi Jeff, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.

Have great experience pretty satisfied…

Have great experience pretty satisfied with quality printing and quick delivery

Reply from Photobook Malaysia2021-08-03

Hi Elaine, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.

The process is easy

The process is easy, you just need a lot of time to make it happen-to sort, to arrange, to rearrange, to edit etc. The delivery also did not take longer time.

Reply from Photobook Malaysia2021-08-03

Hi Suraya Shaharudin, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future

Would appreciate if staff can feedback…

Would appreciate if staff can feedback before printing. Got mine with the middle book divider running through my picture face. not what was expected

Reply from Photobook Malaysia2021-08-01

Hi Eujin, we are sorry to hear that the product you received did not meet your expectations. Please allow us to investigate on this by providing your order details through chat icon in the website. It is located on the lower left part of the page. Thank you for your patience and understanding.

Good product quality

Overall the service is good and the quality of the product is good. The app is easy to use and easy to handle

Reply from Photobook Malaysia2021-08-01

Hi Sera, thank you for giving us 4-star rating. If you still need further assistance, please don't hesitate to reach out to us. Thanks

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