Picaboo (www.picaboo.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I
Inga · 1 review · Experienced 2026-01-14 ·
★★★★★
Picaboo is the best
I have used Picaboo for photo albums for over 10 years, and it is by far the best I have found. It is almost infinitely customizable and the end result is lovely. I must say, their customer service is also amazing. There was some shipping damage and gluing issues on my recent order, and Customer Service kindly agreed to send me a new copy!
Reply from Picaboo2026-02-12
Inga, thank you so much for sharing this. It means a lot to hear you’ve been creating with Picaboo for over ten years and continue to love the flexibility and quality of your albums. We’re also really glad our team could step in quickly to make things right with your recent order. Thank you for your loyalty and for trusting us with your memories all these years.
Tori & The Picaboo Team
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Anonymous · 2 reviews · Experienced 2025-12-29 ·
★★★★★
calendar review
Easy experience from creating the calendar, to ordering to delivery. I love that the days on the calendar are now outlined in black, makes them much easier to see.
Reply from Picaboo2026-02-12
We’re so glad to hear the whole process felt easy from start to finish. And we love that you noticed the updated calendar design. Those small details really matter, so it’s great to hear the outlined days made things easier to read. Thanks so much for creating with Picaboo.
Tori & The Picaboo Team
The photo books are beautiful and the lay flat pages are worth every penny. We love to look back at our older books to travel back in time and revisit each memory. Thank you for your high quality and it couldn't be easier to use!
Reply from Picaboo2026-02-12
Sherry, thank you so much for sharing this. There’s something really special about flipping through older books and reliving those moments, so we love hearing that your photo books have become part of that tradition. And yes, lay-flat really does make those memories shine. We truly appreciate your kind words and your continued trust in Picaboo.
Tori & The Picaboo Team
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Karen · 3 reviews · Experienced 2026-01-10 ·
★★★★★
Excellent products
I’ve used Picaboo since 2008 and have made about 15 photo books. They always provide great service and quick turnaround and an excellent quality product. They continue to improve the website and it’s easy to create a beautiful product .
Reply from Picaboo2026-02-12
Karen, thank you so much for being with us since 2008. That kind of loyalty truly means a lot. We’re so glad you’ve continued to enjoy the quality, quick turnaround, and improvements to the site over the years. It’s wonderful to hear the process still feels easy and enjoyable. Thanks for trusting Picaboo with your memories all this time.
Tori & The Picaboo Team
Picaboo's Customer Support graciously reimbursed the extra Shipping / Handling charges that I had paid since the exceptionally busy holiday season caused my photo book late delivery.
Also, this one - time late delivery was a rare event.
Reply from Picaboo2026-01-09
Janice, we’re so glad our team could help and make things right during such a busy holiday season. Thank you for your kind words and for understanding that this was a rare delay. We truly appreciate you and will always work to deliver the quality and service you expect from Picaboo.
Tori & The Picaboo Team
Cassie, thank you so much for the kind words. We’re always happy to help and really appreciate you taking the time to share your experience.
Tori & The Picaboo Team
Absolutely wonderful 2026 Calendar and Family canvas
I created a 2026 Calendar that came out awesome. It was just as I designed it. I also ordered a large canvas that came out absolutely beautiful. It was a family picture, and we all love it so much. It also came within a few days. I expected it to take at least two weeks. Great job Picaboo.
Reply from Picaboo2026-02-12
Joyce, we love hearing this. It’s so great to know your calendar turned out exactly as you envisioned and that the canvas was such a hit with your family. And a fast delivery always makes it even better. Thank you for creating with Picaboo and for sharing such kind feedback.
Tori & The Picaboo Team
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Rich · 4 reviews · Experienced 2026-01-02 ·
★★★★★
Quality of printing
Quality of printing, fast delivery and the ease of using the Picaboo website to create the photo book. We are always satisfied and impressed.
Reply from Picaboo2026-02-12
Rich, thank you so much for sharing this. We’re really glad to hear the quality, speed, and ease of creating on the site continue to hit the mark. Knowing you’re consistently satisfied means a lot to us. We truly appreciate you choosing Picaboo for your photo books.
Tori & The Picaboo Team
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Nicki Kukar · 1 review · Experienced 2025-12-30 ·
★★★★★
Very responsive and took care of a…
Very responsive and took care of a mailing issue immediately!
Reply from Picaboo2026-01-09
Nicki, we’re so glad our team was able to take care of that mailing issue right away. Thank you for sharing your experience and for trusting Picaboo with your order.
Tori & The Picaboo Team
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A Happy American · 6 reviews · Experienced 2025-12-30 ·
★★★★★
Picaboo is a fantastic company to use…
Picaboo is a fantastic company to use for making memory books. I've made 36 books with them and the memories in the book will be with us forever.
Reply from Picaboo2026-01-09
We are so honored to have been part of preserving your memories across 36 books. That is truly incredible. Knowing that these moments will be cherished for years to come means everything to us. Thank you for trusting Picaboo with such meaningful stories.
Tori & The Picaboo Team
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Jerry Schmidt · 1 review · Experienced 2025-12-29 ·
★★★★★
I have made over 80 books and the…
I have made over 80 books and the quality has always been great. I find the website easy to use.
Reply from Picaboo2026-01-09
Jerry, over 80 books is incredible. We are so grateful that you have trusted Picaboo with your memories all these years. It means a lot to hear that the quality has stayed strong and that our site continues to be easy to use. Thank you for being such a loyal part of the Picaboo community.
Tori & The Picaboo Team
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Vonn Lee · 2 reviews · Experienced 2025-12-26 ·
★★★★★
I found that I like your company the…
I found that I like your company the best cause I can customize the layout of the way I want. Need a little bit more stickers. You used to have a smaller standardize book that lay flat and you no longer have that, I missed that one. Any chance you can bring that back will be grateful.
Reply from Picaboo2026-01-09
Vonn, thank you so much for sharing this. We love hearing that the ability to fully customize your layouts is what keeps you choosing Picaboo. We also really appreciate the feedback on stickers and the smaller lay-flat book you used to enjoy. Our team is always looking at ways to expand creative options and bring back features our customers love, and comments like yours truly help guide those decisions. Thank you for creating with us and for being part of what makes Picaboo better.
Tori & The Picaboo Team
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Lisa Owens · 1 review · Experienced 2025-11-22 ·
★★★★★
I really appreciate the ease of…
I really appreciate the ease of creating, saving and shipping through Picaboo. I spend many hours making a personalized calendar for my senior Mother, whose family is growing in numbers and spreading geographically. I annually update (as available) every family members photo on the calender day as well as anniversarys. I have also been adding pets in recent years. This is a huge endeavor and I so appreciate all the great aspects of your platform that help me to create and inspire me with all the wonderful options and the ease to bring in my own photos etc.
I was a bit concerned with the price this year as Inlive in Canada but I honestly was very pleasantly surprised that even with the exchange your promotions made it comparable and less expensive than a lot of the printers here. My family is so grateful to receive this gift each year and I am most grateful that picaboo is here for me to make this happen on a very enjoyable, affordable and consistent way. Thank you all, Lisa Port Hope ON Canada
Reply from Picaboo2026-01-09
Lisa, thank you so much for sharing this with us. What you create each year for your mother and your growing family is truly special, and we are honored to be part of something so meaningful. It means a lot to hear that our platform helps make such a big, heartfelt project both enjoyable and manageable. We are also glad our promotions helped make it affordable for you in Canada. Thank you for trusting Picaboo with a tradition that clearly brings so much love and connection to your family.
Tori & The Picaboo Team
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Stuart Lockhart · 1 review · Experienced 2025-12-19 ·
★★★★★
What made it great is my problem was…
What made it great is my problem was quickly diagnosed and quick action was taken. The live chat was responded to within seconds and I only had to provide a couple of pieces of information to resolve. My order was lost in the mail, so a replacement was put into production immediately and shipping will be rushed at no charge. I couldn’t ask for anything more!
Reply from Picaboo2026-01-09
Stuart, we’re so glad our team was able to step in quickly and take care of everything for you. Lost mail is never fun, but we’re happy we could diagnose the issue fast, get a replacement into production right away, and make sure it ships out at no charge. Thank you for sharing your experience and for trusting Picaboo with your order.
Tori & The Picaboo Team
Picaboo's customer service is veryaccommodating and friendly. I ran into an issue in which a coupon code was not working and they immediately resolved my concern. I've been using Picaboo for years and will continue to do so thanks to their support!
Reply from Picaboo2026-01-09
Mandi, we’re so glad our team was able to jump in and resolve that coupon issue right away. It means so much to hear that our support is one of the reasons you continue to choose Picaboo. Thank you for being such a loyal customer and for sharing your experience.
Tori & The Picaboo Team
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Linda L Collins · 1 review · Experienced 2025-12-17 ·
★★★★★
Picaboo makes terrific albums quickly.
The completed project is perfect. I ordered a dozen maximum-number-of-page albums as Christmas gifts, and they all turned out exactly as I hoped they would. The color is just right - not too light or too dark, and the album front and back covers are very professionally finished. I have used Picaboo for fourteen years and have never been disappointed. When help was needed toward the end of my project, I found Customer Service to be extremely friendly, caring, and attentive, and they handled my concerns and questions very quickly and in a very satisfactory manner.
Reply from Picaboo2026-01-09
Linda, thank you so much for sharing this. Creating a dozen albums as gifts is no small project, and we are honored that you trusted Picaboo with something so meaningful. It means a great deal to hear that the color, finish, and overall quality were exactly what you hoped for. We are also grateful for your loyalty over the past 14 years and so glad our Customer Service team could support you when you needed it. Thank you for letting us be part of your memories year after year.
Tori & The Picaboo Team
T
Thomas Bernhardt · 1 review · Experienced 2025-12-11 ·
★★★★★
When you find a great company, keep going back.
I've been exclusively using Picaboo for my print projects since 2016. Never have I been disappointed, so there was never a need to switch to another company.
That said, I've never seen any of my friends/acquaintances produce a book/card/calendar like I can with Picaboo. With Picaboo, I can fully customize my project in every imaginable way. I have even used QR codes to point readers to on-line videos.
Picaboo gives me full reign for photo editing and nowadays all that happens via their on-line app. The entire Picaboo process is easy, and importantly reliable. I don't worry about losing a project because the app is continually updating to the cloud. The app also provides warnings that something isn't going to work.
Another thing I appreciate is the quality of the pages/card stock. When I show people my books, they are always impressed with the 'feel' and 'look'. For books, the 'lay flat' feature is a winner.
Bottom line... Picaboo makes it easy for me to create high-quality print projects that will last and be enjoyed for generations.
Reply from Picaboo2026-01-09
Thomas, thank you so much for sharing this. It really means a lot that you’ve chosen Picaboo for all your projects since 2016. We love hearing how you use the customization, editing tools, and features like lay-flat to make each project truly your own. And knowing that your books are something people notice, feel, and enjoy is exactly why we do what we do. We’re honored to be part of the memories you’re creating for years to come.
Tori & The Picaboo Team
c
customer · 2 reviews · Experienced 2025-12-09 ·
★★★★★
Great Photo Book
I recently created a photo book with Picaboo and had a great experience. The site was very easy to use, the photo quality came out beautifully, and shipping was surprisingly fast. I’m very happy with my order and highly recommend Picaboo!
Reply from Picaboo2026-01-09
We’re so happy to hear you had such a great experience creating your photo book with us. It means a lot to know the site felt easy to use, the quality met your expectations, and the fast shipping was a pleasant surprise. Thank you for recommending Picaboo and for trusting us with your memories.
Tori & The Picaboo Team
c
customer · 3 reviews · Experienced 2025-12-10 ·
★★★★★
Been Using Picaboo for Years
I have been ordering my photo books from Picaboo for many years now. The books are good quality and their software is fun and easy to use. I also found that I get the best price on Picaboo once I use their coupons, which seem to always be available. The delivery is unexpectedly quick as well.
Reply from Picaboo2026-01-09
We’re so glad to hear you’ve been creating with us for many years. It means a lot to know you continue to enjoy the quality, the ease of our software, and those always-handy coupons. We’re also happy the quick delivery has been a pleasant surprise. Thank you for trusting Picaboo with your photo books and your memories.
Tori & The Picaboo Team
J
Jean Langkamp · 2 reviews · Experienced 2025-11-30 ·
★★★★★
Prompt service
I received my order sooner than promised. Quality of the calendar was very good.
Reply from Picaboo2026-01-09
Jean, we’re so glad your order arrived even sooner than expected and that you loved the quality of your calendar. Thank you for sharing your experience and for choosing Picaboo!
Tori & The Picaboo Team
