Picaboo (www.picaboo.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I've made probably 2 dozen books through Picaboo. Overall, the print quality is excellent. I've had a few issues over the years, which is to be expected from a big company, but the customer service makes up for it. I've always had fantastic service with no pushback with the very few issues I've had. Highly recommend!
Reply from Picaboo2026-01-09
Julie, thank you so much for sharing this. Two dozen books is amazing, and we are truly grateful that you continue to choose Picaboo. We really appreciate your understanding and are so glad our customer service team was there for you when you needed support. It means a lot to know that even when something comes up, you can count on us to make it right. Thank you for the recommendation and for trusting us with your memories.
Tori & The Picaboo Team
M
Margaret · 1 review · Experienced 2025-12-08 ·
★★★★★
I have been a solid fan of Picaboo…
I have been a solid fan of Picaboo since 2007. During those years I have made dozens of scrapbooks, all of them more beautiful than the last. This year alone, I am working on my 9th book, some of them for friends. What I love most about this program is the fact that there are so many options to make your books look amazing. No other package offers the same options that I know of. They always have great specials too! Another huge benefit of being a Picaboo customer is that their customer support is beyond fantastic. I have never been disappointed with the response time and the competent support. I can't imagine ever wanting to go to a different product for making my scrapbooks. I give them a 10/10 on all counts!
Reply from Picaboo2026-01-09
Margaret, thank you so much for such an incredible note. Being part of your creative journey since 2007 truly means the world to us. We love hearing how much joy you find in making your scrapbooks and sharing them with friends, and we are honored to be the platform you trust year after year. It means so much that our design options, specials, and customer support continue to make your experience a great one. Your loyalty and your 10/10 are the highest compliments we could ask for.
Tori & The Picaboo Team
V
Val · 1 review · Experienced 2025-11-22 ·
★★★★★
Support team is wonderful.
I have been making photo books with Picaboo over 15 years. I absolutely love this company. When I first started, I had several questions. Picaboo support team was always there. One thing I would like to see is an improvement in spell check. Maybe highlight misspelled words and incorrect word usage. Similar to what AI is doing with the word program.
Reply from Picaboo2025-11-24
Thank you, Val! 15 years with us is something we appreciate so much. It is wonderful to hear how much you have enjoyed creating your books and that our support team was there for you when you were first getting started.
Thank you as well for the thoughtful suggestion about improving spell check. Feedback like this is incredibly helpful, and we are always looking for ways to make the creation process even smoother.
We are grateful for your loyalty and happy you continue to create with Picaboo.
—Tori & The Picaboo Team
J
Jean · 5 reviews · Experienced 2025-11-14 ·
★★★★★
Excellent Site for Personalized products
I have been using Picaboo for many years now. I've made photobooks, calendars, customized coffee cups...you name it. The quality is always very good but the service is excellent. Anytime there has been any type of issue or question they have responded promptly. Any mistakes were quickly made right. I couldn't be happier.
Reply from Picaboo2025-11-16
Thank you, Jean! We truly appreciate you creating so many different projects with us over the years. It is wonderful to hear that you have enjoyed the quality of everything from books to calendars to coffee cups, and that our team has been there for you whenever a question or issue came up. Knowing that we were able to resolve things quickly means a lot to us.
We are grateful for your loyalty and so glad to hear you could not be happier.
—Tori & The Picaboo Team
E
EJ · 2 reviews · Experienced 2025-11-10 ·
★★★★★
Creating a memory keeper
After traveling or celebrating a big life event, creating a Picaboo book brings back memories. The ease of creation, the variety of themes, backgrounds, and photo layouts all provide for a personal touch to the book. My books arrive quickly after submission. The clarity of the pictures makes the trip or event alive again! Best of all, we get to pick up the book and relive the moments.
Reply from Picaboo2025-11-13
Thank you, EJ! We love hearing how your Picaboo books help you relive those big moments and special trips. It’s great to know the creation tools, layouts, and backgrounds help you add that personal touch, and we’re glad your books arrive quickly and look just the way you hoped. Thanks for sharing such a thoughtful review.
—Tori & The Picaboo Team
