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Business Services

Plum Print

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101 reviews

4.6101 reviews
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About Plum Print

Data updated
Website
www.plumprint.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
86% (6/7)
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(828) 633-5535[email protected]www.plumprint.com

About this business

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Written by the business, not verified by us.

Is Plum Print legit?

Plum Print (www.plumprint.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 86% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

L
LeslieUnited States · 1 review · Verified · Experienced 2023-08-01 ·

Perfect!

My expectations have been met! I’m so happy with my book. It came out exactly as I imagined. Overall experience was effortlessly. The company provides clear and easy to follow directions. Plum print carefully put it all together the way I wanted!

Reply from Plum Print2023-08-09

We're so glad that you love your book, Leslie! Thank you for the great review.

J
Joy H.United States · 1 review · Verified · Experienced 2023-07-17 ·

I had a fantastic experience working…

I had a fantastic experience working with Plum Print. Very professional and responsive team members were in touch with me to answer any questions I had prior to giving them my project. Once I decided to go with Plum, the process was seamless. We are DELIGHTED with the final product; it is exceptionally well designed and produced. Significant thought went into the layout and organization of our book, which is greatly appreciated. A wonderful experience! Thank you!

Reply from Plum Print2023-07-24

Thank you so much for your wonderful review, Joy! We can't wait to work on your next project.

c
customerUnited States · 1 review · Verified · Experienced 2023-06-26 ·

Unreasonably expensive and inflexible

Unreasonably expensive and inflexible. The whole point of your product is to take the hassle of saving kids artwork. Instead, you expect mothers to somehow understand how much art is too much and then offer no way to adjust the price once the artwork is sent in, effectively holding the memories hostage. I had already paid for another deposit but after that is done I won't use this service again, and I have stopped recommending it to other mothers.

Reply from Plum Print2023-07-03

We are sorry to hear that you had a less than perfect experience. We attempted to contact you on numerous occasions to discuss your options for your orders with you, but received no reply to any of our attempts at communication. We try to be extremely clear on our pricing, with all customers, before they start their order. We work with all customers to make sure they love their books and always give them alternatives when the book size they select does not fit their budget. Our goal is for every customer to be thrilled with their final product.

c
customerUnited States · 1 review · Verified · Experienced 2023-05-28 ·

School Fundraiser

I learned about plum print through a promotion for a school fundraiser. I felt the costs were high for the size of book. Please keep in mind the printed book may have a different size of the artwork (i.e. the size of the hand print was smaller in the printed book). It did not occur to me the size of hand prints might change. I was already over $100 for one book and there would be an additional fee to have art work returned. I did not have my art work returned. It’s a local business and I wanted to show my support through purchasing the books despite the costs. It was great communication with the company through out the process. Just be aware of the investment.

Reply from Plum Print2023-06-05

Thank you for your review. We are so sorry that your experience was not positive. We always strive to have hand prints actual size. We will take a look at your book and see if it can be reprinted actual size. Also, for local customers there is no additional charge if you'd like to swing by our studios and pick up your artwork. We still have your materials so feel free to do so. Best, Cate

N
NicoleUnited States · 1 review · Verified · Experienced 2023-03-21 ·

I was hesitant about sending my child's…

I was hesitant about sending my child's artwork, however I was totally impressed with the whole process. I received my box very quickly. The instructions were very easy to follow. There was plenty of space in box, to include large construction paper type things. I was very appreciative of the fact that I received email updates of the status of my items. i.e. when the box arrived, when the images were ready to review, when the items were shipped back, when the book was being made. The final product was exactly what I hoped it would be! I am now able to keep a couple of my favorite pieces and throw the rest away without feeling guilty. I'm already looking to purchase other items and making another book.

Reply from Plum Print2023-03-29

Thanks for the review, Nicole! We're looking forward to getting started on your next book! :)

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