Followed through with what was promised.
Reply from Priority Bicycles2026-06-29
Happy to help where we can and never hesitate to shoot us a message if you need anything.
About Priority Bicycles
Data updated- Website
- www.prioritybicycles.com
- Category
- Sports
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/5)
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Is Priority Bicycles legit?
Priority Bicycles (www.prioritybicycles.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What people say
Excellent assembly instructions
The video assembly instructions were excellent - very clear. The bike was delivered on time and was packed securely.
Reply from Priority Bicycles2026-06-29
Love to hear it and enjoy your new bike!
They go above and beyond at all times
They go above and beyond at all times. If most businesses were like this the world would be a better place.
Reply from Priority Bicycles2026-06-29
Thanks and that means a lot! We are always happy to help and appreciate your support!
Excellent
Excellent, timely, and responsive service! Priority stands behind their bicycles. I’ve had an issue here and there and each time, they have completely resolved my issue in a friendly, timely manner.
Reply from Priority Bicycles2026-06-29
Glad we've been able to help Robert! Keep us posted if you ever need anything else down the line and we'll be happy to work with you.
Easy Purchase, Great item
The website was easy to navigate. The item arrived the day before the estimated date and fits the bike and works great.
Reply from Priority Bicycles2026-06-29
Amazing to hear Chad! Keep us posted if you ever need anything else.
These bikes are amazing
These bikes are amazing! Great customer service and quick shipping.
Reply from Priority Bicycles2026-06-29
Appreciate it Don! Enjoy the roads and adventures ahead!
🙌🏻 🫶🏻🙏🏻💯
Helpful and understanding customer service! Thank you!!
Reply from Priority Bicycles2026-06-29
We try our absolute best and are always happy to help. Keep us updated if you ever need anything else!
Staff at Priority are very…
Staff at Priority are very knowledgeable, prompt and helpful. I've called with questions on a couple occasions and was very happy with the service and attention they provided.
Reply from Priority Bicycles2026-06-29
We are always happy to help you with whatever you need. Never hesitate to reach out if you ever need anything.
My Eight is the best bike I've ever had@
Purchase was extremely efficient. The bike is superb!
Reply from Priority Bicycles2026-06-29
That's awesome to hear and thank you so much for the support.
Quality bike
Quality bike, bought it on sale on Priority’s Memorial sale. Was happy to save a few hundred dollars after tax and the bike rides like a dream. I stripped some screws on the bike trying to adjust the front brake caliper and Priority refund the price I spent at my local bike shop. Rode it up the Empire State Trail and down broadway soon after purchase and it was able to handle the steeper sections very well. I commute with the bike sometimes and it of course handles that with ease. Can’t wait to start adding my own upgrade to the bike.
Reply from Priority Bicycles2026-06-29
Love to hear you're getting the miles hammered down on your bike! If you ever need anything else let us know and we'll be happy to help.
Great service bike as expected
Reply from Priority Bicycles2026-06-29
Awesome to hear Mike! Glad you're enjoying the bike.
Great bikes for the beach
Great bikes for the beach! Excellent service and speedy shipping.
Reply from Priority Bicycles2026-06-29
Glad to hear you're loving your new beach cruisers! Enjoy the sun and hope it isn't getting too hot for you out there!
Fast and Dependable
Fast, dependable and helpful with responding to inquiries concerning replacement parts (needed after a bike accident).
Reply from Priority Bicycles2026-06-29
Glad to hear we got you rolling again! Enjoy the next adventure!
I bought the priority 8 bike I’m to old…
I bought the priority 8 bike I’m to old rode it 2 times it’s not for me I’m trying to sell it.
Reply from Priority Bicycles2026-06-29
Hey Louis! Sorry to hear that but check resources like Facebook Markeplace, Offer Up, as well as our SubReddit r/PriorityBicycles
Above and Beyond support.
I had a warranty item. The guy at Priority replied to me on Sunday outside their business hours and had my part ordered for me to ship first thing Monday Morning. I couldn’t ask for better support.
Reply from Priority Bicycles2026-06-29
Glad we could help you out with that! If there's anything else you need please don't hesitate to reach back out.
Great bikes!
Great bikes! Great support team!
Reply from Priority Bicycles2026-06-29
Awesome to hear and appreciate the support!
The customer rep and ease to deal with
Reply from Priority Bicycles2026-06-29
Appreciate the support and feedback! Enjoy the ride out tehre.
Really fast and helpful customer…
Really fast and helpful customer service response!
Reply from Priority Bicycles2026-06-29
Appreciate you! Always happy to help and enjoy the ride!
I live in the Florida Panhandle…
I live in the Florida Panhandle (Destin) right on the beach. My Priority bicycle is the PERFECT ride for that environment. The carbon-fibre belt drive eliminates chain rust and the gears sealed in the back hub prevent corrosion. I love the retro look and smooth ride. It was also easy to assemble. Plus, it was a BIG bonus for me that they're made in NY. My only regret was it wasn't available in red!
Reply from Priority Bicycles2026-06-29
Thanks so much Michael! Love to hear it and glad you're having a great time on the bike! Keep us posted if you ever need anythng.
Quick shipping on the part that I…
Quick shipping on the part that I needed to get my back into working condition. It's always great to work with Priority.
Reply from Priority Bicycles2026-06-29
Glad we got that sorted out for you. Never hesitate to reach back out if you need anything.