Priority Bicycles (www.prioritybicycles.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
I have 3 bicycles from Priority and love them all. They are a joy in their functionality, the pleasure given, and ease of care. I’ve owned lots of Bikes, but only ever three from one brand.
Thanks so much for the support Mark! Love to hear this and glad to have you as part of the Priority Family!
Priority is on top of their game. prompt response and solutions to any question.
Thanks so much Rory! Glad to help you out. Enjoy the miles out there!
Priority Bicycles has a lineup of the the best-in-class bicycles for all your riding desires. I have purchased their Priority Current, two Priority Coast, and two Priority 600 bicycles. And I shop their bicycle accessories to go along. The build quality, the form & function for the riding needs, and most impressive - the knowledge of their staff and their responsiveness to emails, calls, chats is truly outstanding. Obviously I am enamored with their bicycles and follow-up support. For about five years now, they are my only bicycle shop.
Thank you so much for the support! Happy to help out where we can and enjoy the miles ahead
Always a great help whenever I need it. Prompt in responding and really finding out what the issue is and how they can help me.
Glad we were able to help! Never hesitate to reach out if you ever need anything!
I was impressed all around as they helped me get the bike I wanted for our granddaughter. We're very happy with it, as is she, and the quality seems to be too notch. It should last in their family for a long time.
Thank you Rick!!! Love to hear she's got a new bike to ride.
Informative videos, easy ordering, quick delivery, simple assembly, and a really nice bicycle that fits the bill. Great work, Priority!
Awesome to hear and thank you so much for your support!
Thank you so much! Glad to help out and never hesitate to reach out if you need anything else!
Very good bike. Prompt and precise response to questions. Excellent videos
Much appreciated and thank you for your support. Have a great time out there!
Quick delivery and excellent quality bike.
Thanks for the feedback Seth and appreciate the support!
Priority puts customer support first! I hacked my bike to add a throttle after being advised not to do so. It bricked the controller. Priority were exceptionally helpful in providing parts and advice about how to rebuild my bike as it was originally and it runs beautifully. Could not have asked for a better virtual service support and parts delivery.
Always happy to help even in unconventional circumstances like this. Keep us posted if you ever need anything else!
High quality bikes and easy to assemble. Love the belt drive! We have 4 that we allow guests to use in our short term rental house and have had no complaints.
That's awesome to hear and hope your guests love them just as much!
Your online team replied quickly and answered my questions, but a question about battery indicator lights seemed to contradict itself. There are four lights, if three green lights equals 75% charged, then wouldn’t four green lights equals 100%? After assembly and charging I definitely recall seeing four green lights After testing my bike on #1 assist and drew the battery down to a appropriately two bars remaining, I recharged the battery pack and had three green and one red. Subsequently after connecting with your team, was told that was normal. The hardest part of assembly was attaching the handle bars. Not a lot of room to maneuver. The bicycle performs as expected. Lights appear to be adequate at night. The hand book doesn’t mention the silver button, but maybe I overlooked it. I’m surprised that you do not offer a front suspension fork. I specifically chose your bicycle over others because of your drive train. The belt and CVT gearing.
Bought a spare belt from Priority. Had a brief and informative email exchange with someone there. It hurts to pay $100 for a belt, but it seems to be the going rate, rather than a gouge by Priority. Also, they outlast 3 chains, which are getting up to $80, so not a bad deal, all-in-all.
Happy we got you rolling with a spare belt. Enjoy the miles ahead on it.
you are courteous, helpful and you demonstrate a friendly attitude toward your customers
Thank you so much Brian! We appreciate that a lot alongside your support!
Amazing technology and awesome bikes. Experience from choosing our bikes, ordering process, delivery and assembly went smoothly in all respects!
So happy you're happy with the bikes! Keep us posted if you ever need anything.
Excellent customer service and quality product. I really enjoy cruising around town on my L Train, the ride is smooth and comfortable.
Amazing to hear and thank you so much for the support. Keep up the miles out there!
Amazing! Love to hear it and thanks for all the support.
Great website. Easy and informative ordering. Fast shipping. Easy assembly. Great communication. Excellent bike.
Love to hear it and appreciate the support!
This company is highly professional. Easy to use website with tons of useful information. Would have liked to customize my bike a bit but realize that keeping prices low and shipment quick requires efficiency at there end. Very happy with my purchase and using it daily
Thanks so much Mark! Happy to help where we can and if you ever need anything else don't hesitate to reach out.
Everything about the purchase process, delivery, and setup was easy. The hardest part was adjusting the brakes but there was a video for that. It was 20 minutes of work tops. The bike feels quality, is lite, and my daughter loves it. 10/10 would recommend.
Thanks Isaac! Love to hear it and keep us updated should you ever need anythign else.
200 reviews matching