Proper Cloth (www.propercloth.com) has a 4.9 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Proper Cloth continues to be my go-to source for custom clothing. The quality of the fabrics, craftsmanship, and attention to detail are consistently excellent. The ability to customize every aspect of a garment makes it easy to create pieces that feel truly personal.
The ordering process is straightforward, delivery is reliable, and the overall customer experience is top-notch. The fit and finish reflect a premium product, and the value is excellent considering the level of customization available.
Highly recommended for anyone looking for well-made custom shirts and polos. I’ll definitely be ordering again.
M
Matthew Foxworthy · 1 review · Experienced 2026-06-13 ·
★★★★★
Excellent Quality and Service
I ordered a suit for my wedding. I wasn’t sure if it would come out well, so I ordered suits from other site. The Proper Cloth suit was a 10/10! Great fit, excellent materials and came very quickly. I didn’t need any tailoring and am looking forward to wearing the suit on my wedding day.
L
Leonard Testa · 2 reviews · Experienced 2026-06-11 ·
★★★★★
Custom-fit clothes are like magic
Getting custom-fit clothes from Proper Cloth is one of the best things you can do to improve your mood. Having shirts and pants that fit properly, in fabric you choose yourself, is magic. If Warren Zevon was writing Werewolves of London in the year of our Lord 2026, the lyric would be "I'd like to meet his Proper Cloth stylist". (Warren could make that work, I'm sure.)
Beautiful clothing to pick from, the most accurate sizing experience with purchase, timely delivery, beautiful packaging, stunning shirt and a perfect fit!
J
Jeffrey Ryan · 3 reviews · Experienced 2026-05-17 ·
★★★★★
Great customer service at DC store for…
Great customer service at DC store for a custom shirt fitting with Angela. Expertly tailored shirts resulted in a perfect fit.
If it doesn't fit, free and easy exchange even after you wash it
Ordered XL and found it too big. Free exchange for size L, free return postage, great customer service.
M
Matthew · 6 reviews · Experienced 2025-11-02 ·
★★★★★
Have purchased 30 shirts from PC over…
Have purchased 30 shirts from PC over the past ten years. Some of them have lasted almost a decade with regular trips to the cleaners. The convenience of knowing the fit and style work with the option to customize a little is great. I've saved hours not having to go to shopping, and shopping in a department store is inconvenient, inconsistent, and impersonal by comparison.
B
BostonGuy · 2 reviews · Experienced 2026-06-06 ·
★★★★★
Great products + Virtual Salesperson
Great products! Also, just had a terrific virtual appointment with salesperson (they have stores you can visit, too).
C
CB · 2 reviews · Experienced 2026-05-01 ·
★★★★★
Excellent Selection and Quality Construction
Excellent selection of wardrobe staples, both for casual/smart and business casual and formal events, in comfortable fabrics and cuts. The garments are high-quality (even if many aren't 100% handmade), fit well, are durable, and the customer service is knowledgeable and efficient.
T
Tim Hipwell · 1 review · Experienced 2026-05-15 ·
★★★★★
Custom clothing done easy.
Love that you can customize sizes and fits.
D
David S · 1 review · Experienced 2026-05-18 ·
★★★★★
I buy all of my work shirts from them…
I buy all of my work shirts from them and have been a customer for over 10 years. As someone who is a size that they simply don’t make off the rack, this place has been a life saver. Quality is top notch. Customer service is also A+. If I ever have an issue with fit or construction (which is rare), they solve it expeditiously and without question. My highest recommendation. You can’t go wrong.
M
Michael Farrell · 1 review · Experienced 2026-05-23 ·
★★★★★
They dont honor their gift cards after…
They dont honor their gift cards after a few years. Beware! Scummy business practice.
r
richard hopple · 1 review · Experienced 2026-05-02 ·
