Always great quality and value at…
Always great quality and value at Proper Cloth. Customer service is exceptional.
Proper Cloth (www.propercloth.com) has a 4.9 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Always great quality and value at Proper Cloth. Customer service is exceptional.
High quality product and customer service. Customer service is part of the experience so it needs to reflect the quality of the product - and it does!
They will work with you until the fit is exactly right. It’s a great price to quality experience. These are as close to a custom fit shirt as I have come. I have more expensive shirts; which, were true custom cut shirts; however, the price is three times what I paid with proper cloth. Proper cloth gives a very good quality and they have some higher end names like Thomas Mason if you want to upgrade the experience. I strongly recommend them and I’m very pleased with the service and the end product. Their timeframe is also very good. You’re not waiting months for a finish product..
My custom shirt fit like a tailored, custom garment should. When the first shirt arrived I had not changed my body measurements even after losing a lot of weight. The shirt was too blousy. After contacting customer service the company politely asked me to update my measurements and return the shirt using the return shipping label that came with it, and a new shirt was built for me that upon arrival fit perfectly. All this was done with absolute no additional charge to me. This is a company that offers a great product and is serious about providing a superior customer service experience. I will not buy my shirts anywhere else.
Great product, no problems.
We worked with a phone representative to build the most perfect fit for my husband. This was our first time ordering with Proper Cloth. Now all of his shirts will be from them!
Great product, well made and delivered promptly
Proper Cloth provides a consulting service to help you dial in a perfect it. Once that fitting is completed, My Proper Cloth shirts are, hands down, my best fitting shirts. The materials and construction are top tier.
Such a great website. You can easily find the clothes you want. Delivered quickly. High quality materials.
Can't speak highly enough of the Customer Support team. Called for fix a mistake that I made(!!), spoke to someone in NY state, and the issue was resolved in 5 mins.
Very efficient ordering and shirt quality is great
Proper Cloth provided exceptional customer service and a well constructed product (dress shirts). I plan to order more in the future!
These guys seriously are the best in the business. World class fabric, fit, style and customer service
Website is easy to use and turn around time is quite fast. Hight quality workmanship and materials.
Fit and finish is excellent. Custom options are great. Re-makes are very easy and excellent customer service. Would highly recommend.
Professional communication, the ability to customize the shirt and the exceptional quality of the fabric made for a great experience. The shirt fit perfectly and it's the best fabric I've ever experienced.
I have order many shirts from Proper Cloth, and have been thrilled with them. While it might take some time to really nail your fit, the staff are very helpful, remakes are free, and when you've got it all sorted, you have tons of choice. The quality is excellent, as well.
I had an excellent experience with Proper Cloth. I ordered two pairs of pants and was very impressed with the fit, quality, customization options, and delivery process. The pants arrived on time, looked great, and fit exactly how I hoped they would. What really stood out was the ability to customize the details and get a much better fit than typical off-the-rack clothing. The fabric and construction feel high quality, and the overall process was smooth from start to finish. I would definitely recommend Proper Cloth to anyone looking for well-made, stylish clothing with great fit and reliable service. I’ll gladly order from them again.
This is my go-to shirt co and has been for 5 years. I’ve tried others and I prefer the fabric and fit choices PCloth offers.
71 reviews matching