Quicken Loans (www.quickenloans.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 76% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 74% of negative reviews. Last updated 2026-08-10.
What people say
J
Joe Delgado美国 · 1 review · Experienced 2026-05-23 ·
★★★★★
I have been trying to get some help but…
I have been trying to get some help but no one is willing to help me I am 61 yrs old and I live on SSI and SSDI and I have been trying to find a place to live in am renting a room from someone but need My own house please help me if you can I have been getting nothing but the run around.thank you very much Mr Delgado
I didn't like the way the guy that called me blew me off so fast, instead of trying to work with me and get me a good deal. I've been a customer for 10 years. And I had my mortgage fo up 200$ this month and 2 mobtga befoe that it went up 100$ intrest rate equity loan Another lender was happy to work with my special circumstances. And found me a low
Call Leon 1st, you don't need to waste your time. It's a very easy loan process and you get answers quickly!
I am so grateful for all your knowledge, experience. I don't think anyone else would of worked with us and got our loan funded so quickly.
Thank you, Leon Burgman and your amazing support staff. I will be contacting you again. Highly recommend. Call Leon 1st. I feel blessed that we found him.
Xohtile (sp?) was great. She explained everything very well and answered all of my questions satisfactorily. She is very knowledgeable and has a great personality. I highly recommend her. Lucky to have her on your team!
S
Stephen · 1 review · Verified · Experienced 2026-05-12 ·
★★★★★
Carlie Eastwood and Matt Smith were great
Carlie Eastwood was on top of things from the start and the Matt Smith followed through.
Both of them made this a simple painless endeavor.
And Corey the notary was on time and explained the signing effeciently.
B
Billy · 1 review · Verified · Experienced 2026-05-19 ·
★★★★★
The service was excellent
The service was excellen. Everyone went above and beyond inorder to get the best results.
R
Raymond Rooster Wilson · 1 review · Experienced 2026-05-17 ·
★★★★★
Questionnaire would not refresh to next…
Questionnaire would not refresh to next question.!!!!
Reply from Quicken Loans2026-05-19
Hi Raymond! Thank you for reaching out. We are sorry for the inconvenience. Issues could happen which can range from Connection problems to Internet traffic congestion. To be sure to get the matches for your needs, please feel free to go through our site again. Thank you!
Brenda S Yingling · 1 review · Experienced 2026-05-18 ·
★★★★★
I need a bathroom remodel I have noticed. I fall in the shower now.
I need a bathroom remodel I have not done for over 15 years. I fall in my tub. I am 73 years old and live alone and live on SSI check $876.00a month. Can you fix my bathroom replacement.
Quicken Loans are provide a streamline process and a good portfolio of loans
Quicken Loans process was streamlined and provided multiple options on loans, including the structure of the loan, the interest rate and the term of the loan
Great easy experience. Attentive and also available to answer questions. So much better service than other supposed top companies. I was so frustrated by other companies. Little help and cold.
Thanks
To listen to what your consumer needs. I need a loan to pay off all my debt n have one payment but no one will help and tired of all u guys out there stating they will help but wont
Reply from Quicken Loans2026-05-13
Hi Kimberley! Thank you for reaching out. We are sorry for the inconvenience. You may be able to find additional options via our marketplace at marketplace.quickenloans.com.
Three (3) companies contacted me immediately, all with competitive offers. In truth, it was a bit overwhelming. Now we will just see how quickly my selected lender closes and funds.