Raymour & Flanigan (www.raymourflanigan.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Fantastic, from showroom to my living room.Karla, saleswoman,helped me tremendously.After showing her pictures of my home.She helped me change my mind from beige,to marine blue loveseat.Looks great in my home and comfortable.Delivery was top notch,best I ever had,so professional.
Overall an excellent experience… Ralph was extremely helpful and easy to deal with, as we decided on our purchases We can recommend your business without reservations!
Ms Claudia was wonderful. She had great knowledge and was very kind. You can tell she clearly wants to help you get exactly what you want. She answered all of our questions. Some before we even had to ask. She knew exactly where things were and made out shopping experience pleasurable and timely. This is a new location store in White Marsh Maryland.
White Marsh / Nottingham MD Location: Both salesman that helped us were very knowledgeable about mattresses, and we LOVE our new bed. Thank you so much for helping us get good rest again!!
We wish to inform you of the exemplary customer service provided by associate Kevin McCormack, at the Lake Grove Raymour & Flanagan Outlet. Having made several purchases at both the outlet and the retail store, we must express our gratitude when someone demonstrates exceptional assistance in fulfilling our shopping needs. The Charleston dresser we wanted to purchase was discontinued but Mr. McCormack helped us locate one. We were met with equally helpful service at the Massapequa Outlet by MD Brahman, where we purchased the dresser to match our Charleston chest of drawers. We eliminated an armoire and wanted to keep the same furniture style. We are grateful for the customer service provided by both associates. Thank you, Cindy & Frederick Combs
Delivery team was very professional and efficient.
Had a great salesman and found just what the wife and I was looking for
Very nice team. Polit, patient. good.
The manager James who helped us was fantastic, super knowledgeable and friendly!
Love the new mattress. We would have loved to purchase it in-store from a salesperson rather than online. However, the only way to get the best price was to order online. The promotional mailer they sent us included an additional 10% off the entire order that the salesperson said they could not match. Why would a company do this and discourage in person shopping? I mean, you can't test a mattress our virtually. So why make customers go to the physical store to try it out, then tell them the only way to get the best price is to go home and order it online?
No order number and having trouble getting status UPDATE: Spoke with Carol in the Christana store and had actually missed a call from her….. she couldn’t have been more pleasant and helpful!!! Give this girl a RAISE :)
I ordered 2 canvas paintings online. One was delivered promptly, however, I did not receive a email or text as was indicated when I placed the order. The second painting still hasn’t arrived after three weeks and I called customer service several times and it could not provide me with details about the status of my order. I never received any email or text messages regarding the order.Today , I called and the person told me that the item was not in stock, soI finally canceled the order.
Ease in ordering
I loved the person who helped us. Mary Paolo, she knew her stuff and made getting a new mattress an easy thing to do.
I liked that Raymour &Flanigan was easy to navigate and had enough information to give me to decide what I wanted. The price is great and delivery charge wasn't way out of my budget. I expect delivery in a few days.
204 reviews matching