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Electronics & Technology

Reimage

102 reviews

4.7102 reviews
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About Reimage

Data updated
Website
www.reimageplus.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Replies to negative
80% (4/5)
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Is Reimage legit?

Reimage (www.reimageplus.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-08-10.

What people say

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Nihal Turker · 2 reviews · Experienced 2025-05-15 ·

SCAMMERS

SCAMMERS WORST, FAKE, SCAMMERS I just opened an account and they are withdrawing $9.99 every week, there is no one you can contact, everyone who seems to work for them is fake, we are astonished how they are still withdrawing money even though I cancelled my bank card, please do not even open an account, do not even click on their website, you will suffer a great loss.

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Michael Kennedy · 10 reviews · Experienced 2023-11-24 ·

Reimage has the best tech's

Reimage has the best tech's, alway's professional, thank you!! Jaime G.

Reply from Reimage2023-11-27

Hi Michael, It warms our hearts to hear such amazing feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Pierre Lamain · 37 reviews · Experienced 2023-10-11 ·

Jaime was absolutely amazing

Jaime was absolutely amazing. Fast and efficient and understood my concerns to the letter. I now know this computer is safe and free of corruption and outside interference from hackers. I'm thrilled with the servicing

Reply from Reimage2023-10-11

Hello Pierre, It is our utmost pleasure to be of service. We’ll make sure we pass your kind words along to Kim, who we know will be delighted to read your comment. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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NEIL LANE · 16 reviews · Experienced 2023-10-10 ·

App cancelled half way through subscription

I have a subscription that is 5 months old. Canot access reimage repair iam told the life cycle is at a end and to uninstall. can not contact support. What is going on.

Reply from Reimage2023-10-10

Hi Neil, Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make. We'd like to help you sort this out but the platform won't allow us to view your account details. Could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: [email protected] / [email protected] We hope to hear from you and we appreciate your patience.

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Neal Losier · 1 review · Experienced 2023-08-31 ·

I'm not a computer or IT Wiz

I'm not a computer or IT Wiz. I just have been using Reimage for years and from my experiences it has resolved all the issues I had when I had them. Today I contacted Help online app. I got a rapid connection to a tech and we were able to resolve my problem quickly. I recommend this app to anyone looking for self help programs.

Reply from Reimage2023-09-01

Hello Neal, It is our utmost pleasure to be of service. We’ll make sure we pass your kind words along to Kim, who we know will be delighted to read your comment. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Ron Muller · 2 reviews · Experienced 2023-08-13 ·

Julius was very helpful

Julius was very helpful, answered all of my questions and made the experience quick and painless.

Reply from Reimage2023-08-14

Hi Ron, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Julius P. will be glad once he hears this commendation. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Elkanah Brian Seymour · 6 reviews · Experienced 2023-08-05 ·

Smooth Fast & Efficient Service!

Julius P said that it would take up to an hour but he was thorough and efficient and did the service in less time to my satisfaction!!!!!!!!!!!

Reply from Reimage2023-08-07

Hi Elkanah Thank you for leaving such a wonderful review about your experience with our team member, Julius P! We're thrilled to hear that he provided you with efficient and thorough service that exceeded your expectations. Should the need arise please do not hesitate to contact us anytime. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: [email protected] Phone: 1-408-877-0051

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Rob · 5 reviews · Experienced 2023-06-26 ·

What a wonderful experience I had

What a wonderful experience I had! My computer was running slow so I called ReImage and they helped me sort it out! I was so chuffed with the experience that I bought the operator who assisted me, Pierre, with 34 Apple giftcards. He was happy with that, and so I was I. Thank you again ReImage; your integrity and utter willingness to help those in need is without doubt one of the reasons my son recommended you to me after his computer was hacked! EDIT: This review is a joke. DO NOT GO WITH THIS COMPANY! THEY ARE SCAMMERS!!!

Reply from Reimage2023-08-03

Hello Rob, We sincerely appreciate you taking the time to share your experience with Reimage. Should the need arise please do not hesitate to contact us anytime. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: [email protected] Phone: 1-408-877-0051

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Charlie Polak · 4 reviews · Experienced 2023-07-19 ·

the service

the service, experience and speed in which my problem was solved

Reply from Reimage2023-07-20

Hi Charlie, Thank you for this wonderful feedback. Were glad that the problem was solved. The team is going to be thrilled to hear your praises! We will continue providing you with quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: [email protected] Please stay safe and enjoy your day ahead!

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WS Henderson · 5 reviews · Experienced 2023-06-14 ·

Julius P Is a great tech.

Julius P. performed great service. A+ service !!

Reply from Reimage2023-06-15

Hi WS Henderson, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Julius P. will be glad once he hears this commendation. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Kathryn Ambrose · 6 reviews · Experienced 2023-05-25 ·

Once again a very good service

Once again a very good service. Kim B was very helpful , knowledgeable and friendly. Nothing was too much trouble. Thank you for your good service.

Reply from Reimage2023-05-25

Hello Kathryn It is our utmost pleasure to be of service. We’ll make sure we pass your kind words along to Kim, who we know will be delighted to read your comment. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Susan · 1 review · Experienced 2023-05-16 ·

I find staff extremely diligent and…

I find staff extremely diligent and they explain what they are going to do very well

Reply from Reimage2023-05-16

Hi Susan It warms our hearts to hear such amazing feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Terry Tulley · 6 reviews · Experienced 2023-02-03 ·

Excellent service as usual

Excellent service as usual - all issues addressed - great job Kim

Reply from Reimage2023-05-16

Hi Terry, Thank you for this wonderful feedback and for expressing your satisfaction with Reimage. We are very glad that your computer is now back in great shape. Please let us know if you need us, we are available 24/7. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: [email protected] Phone: 1-408-877-0051 Have a good day and stay safe!

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itslauren · 2 reviews · Experienced 2023-05-16 ·

SLAYYYY made my HDD stop being at 100%…

SLAYYYY made my HDD stop being at 100% THANK YOU!!!! EDIT: Jk it went back to 100% :(

Reply from Reimage2023-05-16

Hi Itslauren It is our utmost pleasure to be of service! We are proud to serve you 24/7 with the best service experience around. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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World traveller · 135 reviews · Experienced 2023-05-11 ·

Won't be buying.

Tried free version for a few days and it reported non existent issues. Told me there are thousands of cookies, temporary files & registry errors, immediately after I'd cleaned my system with a reputable cleaner. Told me certain programmes are repeatedly crashing, when they are working well. Notified me that 'Slow internet connection detected', showing my download speed as 123 Mbps! Won't be buying.

Reply from Reimage2023-05-12

Hello World Traveller We appreciate your feedback and would like to address your concerns regarding the issues you encountered during the trial period. We apologize for any inconvenience caused by the results presented by our software. Our intention is to provide accurate information and assist in optimizing system performance. However, it seems that in this instance, there may have been some false positives or misinterpretations. Regarding the detection of cookies, temporary files, and registry errors after you had cleaned your system with another reputable cleaner, we understand how frustrating it can be to receive conflicting information. Our software may have detected remnants or cached data that the other cleaner missed, leading to the reported items. We will take your feedback into consideration to improve the accuracy of our results. We also acknowledge your concern about the programs crashing. It's possible that our software detected certain patterns or behavior that it interpreted as crashes, even if the programs were functioning correctly. As for the notification about a slow internet connection and the reported download speed of 123 Mbps, we understand that this information may not align with your actual internet speed. Our software relies on various factors and metrics to assess internet performance, and there could have been temporary fluctuations or inaccuracies in the measurement. We appreciate your feedback, as it helps us improve our product and provide a better user experience. If you have any further suggestions or concerns, please feel free to reach out to our support team directly. We're here to assist you in any way we can. Thank you once again for sharing your thoughts, and we hope you'll reconsider trying our product in the future. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Sharon Ferguson · 19 reviews · Experienced 2023-04-20 ·

very good service

very good service, fast and sufficient

Reply from Reimage2023-04-20

HI Sharon We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Mr David Butler · 4 reviews · Experienced 2023-04-18 ·

Immediate respose to the phone call and…

Immediate respose to the phone call and request. Technician very helpful and maintennce of computer trouble free for my part

Reply from Reimage2023-04-18

Hi Mr David We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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Ronald Hurst · 7 reviews · Experienced 2023-04-16 ·

Very difficult challenge solved!

Very difficult glitch involving posting images from my downloads folder into my social media (FB) account. Jaime the tech rep stuck with it and was able to resolve the problem after numerous attempts applying several different approaches. Very professional and effective in the end. Polite and used wonderful communication skills.

Reply from Reimage2023-04-17

Hi Ronald! We are happy to hear that our team provided you with excellent service! We'll make sure that they receive your feedback. It will surely make their day! If there's anything we can do to serve you further, let us know. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: [email protected] Phone: 1-408-877-0051 Enjoy your day ahead and stay safe!

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Jeffrey Bednarz · 3 reviews · Experienced 2023-04-16 ·

resolved my problem.

Reply from Reimage2023-04-17

Hi Jeffrey Thank you for letting us know that we were able to resolve your problem. We're glad that we could provide a solution to your issue and that you're satisfied with our service. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]

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peggy · 2 reviews · Experienced 2023-04-14 ·

very good

very good . was very helpfull

Reply from Reimage2023-04-14

Hi Peggy We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: [email protected] / [email protected]