Reimage (www.reimageplus.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
What people say
B
Blair · 2 reviews · Experienced 2023-01-09 ·
★★★★★
very experienced
Reply from Reimage2023-01-10
Hi Blair
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
the answer is simple if you want the work done correctly the first time round hire a professional and the only ones that i choose is RESTORO but not before saying there are tecs and there are tecs but the best tec i know of works at RESTORO so if you are frustrated and want your computer fixed without issues ask for Tec MARK A he'll solve your problems without delay Malcolm Stokes Brisbane Australia
Reply from Reimage2023-01-09
Hello Malcolm
We are grateful that you took the time out to leave us a review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
s
skier pete · 2 reviews · Experienced 2022-12-30 ·
★★★★★
Kathleen Q was very knowledgeable
Kathleen Q was very knowledgeable and has a great professional and friendly attitude to her work. She diligently worked out my problem and was able to resolve the issue completely..
She is a fantastic ambassador for her company who i hope will reward her for her work on their behalf.
Great job Kathleen
Reply from Reimage2022-12-30
Hello Skier
We are incredibly grateful that you took the time out to leave us a 5-Star review. Kathleen will be surprised once she hears this commendation.
If there’s anything else we can do for you, please let us know.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
J
Joseph Mrstik · 1 review · Experienced 2022-12-26 ·
★★★★★
another job well done
Reply from Reimage2022-12-27
Hi Joseph
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
E
Ernest KUNKA · 8 reviews · Experienced 2022-12-22 ·
★★★★★
thank you for your excellent service …
thank you for your excellent service it is greatly appreciated have a wonderful day and be safe Merry Christmas
Reply from Reimage2022-12-22
Hello Ernest!
We are grateful to hear your wonderful review of our service. It is of our utmost pleasure to have served you. Happy Holidays to you too.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: [email protected]
P
P Nj · 2 reviews · Experienced 2022-12-22 ·
★★★★★
very straight forward
very straight forward, e
Reply from Reimage2022-12-23
Hi P Nj,
Thank you for the 5-star review!
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: [email protected]
A
Anne Thom · 3 reviews · Experienced 2022-12-08 ·
★★★★★
False advertising of price
I bought Reimage for my husband's computer. It worked well so decided to buy it for my own. Went to the pricing page and the top of the page says they have a 65% discount. But the pricing shown on the page does not reflect 65% discount. The % discount shown is, 36%, 43% and 41% (different for each price point). I spent a couple of days and many emails trying to explain this to the help desk. But they just couldn't grasp the concept of this false advertising. Finally I spelled it out step by step to them and they said they "got" it and replied "It seems that there's a misunderstanding on our end regarding this issue. We will further coordinate this to our Developers regarding this price issue."
Fine but that was well over a week ago and the page is still the same and I never heard from them again. So it is still false advertising. Date below is my final contact with them.
Reply from Reimage2022-12-18
Hello Anne,
Thank you for letting us know of your feedback, and we're sorry to hear that your experience was not the quality you expected.
We'd like to investigate your feedback further and correct the necessary. However, the online platform does not allow us to view any of your personal/contact information making it difficult for us to continue with our account investigation. Can you please send us an email at [email protected]?
We appreciate your patience and we hope to hear from you soon.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: [email protected] / [email protected]
Thank you.
This software is what they call Scare-ware, the program will tell you something is wrong with your PC 100% of the time just so they can scam you out of your money.
Reply from Reimage2022-12-15
Hi GeneralM13,
Thanks so for sharing your experience with us.
Reimage is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
To learn more about the support services please contact us directly through the following:
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
E-Mail: [email protected] / [email protected]
Please stay safe and enjoy your day ahead!
J
James · 4 reviews · Experienced 2022-12-12 ·
★★★★★
Quick response from a knowledgeable technician
I needed a new License Key for my just-renewed reimage PC repair subscription. Technician Jaime G. replied immediately to my LiveChat message and within minutes had retrieved my new key. I activated the key and it worked successfully. I appreciate this rapid and accurate service.
Reply from Reimage2022-12-12
Hello James!
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority. Jaime is going to be thrilled to hear your praises.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
E-Mail: [email protected] / [email protected]
T
Thomas · 18 reviews · Experienced 2022-12-12 ·
★★★★★
I had 3 problems
I had 3 problems, 2 of which have been resolved to my satisfaction, thank you.
Reply from Reimage2022-12-12
Hi Thomas!
Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: [email protected]
Please stay safe and enjoy your day ahead!
G
GARY NEATE · 1 review · Experienced 2022-12-10 ·
★★★★★
Great job
Yes, Anthony solved a problem I had, and with the work he has done, the computer is running much better
Reply from Reimage2022-12-11
Hi Gary!
Thank you for this wonderful feedback! We will continue providing you with quality service.
Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: [email protected]
Please stay safe and enjoy your day ahead!
Manuelyn, is very knowledgeable, and patient, and the great service she has perform on my computer. She is a keeper and a cherished employee of Reimage.
Reply from Reimage2022-12-05
Hi Patricia!
Thank you for this wonderful feedback. Manuelyn is such a dear and would be pleased to hear your praises.
Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: [email protected]
Please stay safe and enjoy your day ahead!
The contact has been very helpful as it has solved my problem. Thanks to the agent who supported me.
Reply from Reimage2022-12-05
Hi Folch
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
L
Louis Malevitis · 4 reviews · Experienced 2022-12-01 ·
★★★★★
Julius did a great job in the tune-up…
Julius did a great job in the tune-up and improving the speed and efficiency of the computer.
Reply from Reimage2022-12-04
Hello Louis,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Should the need arise please do not hesitate to contact us anytime.
Chat: http://bit.ly/2kPZXew
Email: [email protected]
Have a wonderful day ahead and stay safe!
P
Patrick · 3 reviews · Experienced 2022-11-27 ·
★★★★★
Slow and Non-responsive
Manuelyn handled my problem with professionalism. My problem was resolved and the time spent by Reimage was minimal. Thank you.
Reply from Reimage2022-11-28
Hi Patrick,
Wow, we were blown away by your positive words. Our staff will be surprised once they hear this commendation.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
m
michael turner · 5 reviews · Experienced 2022-11-27 ·
★★★★★
quick resolution of problem
Reply from Reimage2022-11-28
Hi Michael,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
E
EV · 1 review · Experienced 2022-11-24 ·
★★★★★
knowledgeable, fast and patient with all questions and concerns. Took care of everything I needed today!
very knowledgeable, patient with questions and concerns, took care of everything I needed.
Reply from Reimage2022-11-24
Hi EV!
Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: [email protected]
Please stay safe and enjoy your day ahead!
Reimage always speedily and technically fix my computer.They are the BEST
Reply from Reimage2022-11-23
Hi Stacy!
Wow, we were blown away by your positive words. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
S
Stan Cwiertnia · 2 reviews · Experienced 2022-11-20 ·
★★★★★
The help was Excellent....Kathleen Q. was excellent!
The help was Excellent....Kathleen Q. was efficient and diligent. It has been a tough issue but hopefully everything will work well going forward.
Reply from Reimage2022-11-21
Hi Stan,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Kathleen Q. will be surprise once she hears this commendation.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: [email protected] / [email protected]
Hi Lonnie!
Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: [email protected]
Please stay safe and enjoy your day ahead!