The application was very easy to fill…
The application was very easy to fill out the customer service was very helpful with answering all the questions that I had.
Rhode Island Student Loan Authority (RISLA) is a non-profit quasi-state authority that has been providing lower-cost higher education financing solutions since 1981 and free college planning services since 1998. Also provided by RISLA is RIScholarships.org, a free online scholarship search tool to help match students with local scholarships. Additionally, RISLA also offers the Knowledge for College Scholarship, which awards 50 students $2,000 each to help pay for college expenses. For students trying to reduce their interest rates on existing student loans, RISLA also offers low-cost student loan refinancing options. RISLA is with you every step of your college journey, walking you through the college planning process, educating families on obtaining financial aid, and providing tools and resources that help families make informed and responsible borrowing choices to help pay for education.
Written by the business, not verified by us.RISLA (www.risla.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Consumers often praise the friendly and attentive staff, noting how wonderfully knowledgeable and professional team members are when guiding them through financial aid applications. People consistently note the remarkably fast loan processing times, clear updates, and overall smooth experience from beginning to end. Many customers emphasize that speaking directly with helpful representatives makes complex financial processes surprisingly manageable and stress-free. However, some people mentioned that managing paperwork can sometimes involve frustrating back-and-forth messaging or cumbersome file uploads. A few reviewers also noted that follow-up responses could occasionally feel a bit slow or require extra email exchanges.
Auto-generated from all reviews of this business. For reference only.The application was very easy to fill out the customer service was very helpful with answering all the questions that I had.
Super quick and kind.
Best price for me to refinance my loans, the downsides were I was looking for a Variable Rate Loan and they only seem to offer Fixed which hurts me a little since interest rates were a little higher when I refinanced. Also, they need some weird documents which was difficult to get together.
The people we worked with were clear and helpful and went above and beyond.
Courtney Very good info and helpful
Great Experience fast and in depth.
Easy, quick, and fair
The inperson help by Michael was invaluable!
Helpful and fast filling out the fafsa! Had more questions and was told someone would email me, still waiting for that but I realize it’s a busy time right now.
Rachel was very helpful made the FAFSA form simple to complete.
RISLA has been a lifesaver! I applied to college over 30 years ago, so now that it is time for my son to apply, I am way behind the times. I have met with both Mike Donnelly and Courtney McEntee and they have both been so extremely helpful navigating the application and financial aid processes.
Courtney is AMAZING!!! So kind and knowledgeable! She made a challenging process as easy as possible!!! Had the pleasure of meeting with her year after year, and she always gave the same positive energy and thoughtfulness!! Thank you so much!! Kate
The process was organized. It was easy to send the documents. The people were helpful. There was a lot of step by step instructions which is necessary for this type of transaction.
The woman we met with was very knowledgeable and informative
Courtney was knowledgeable, swift, and positive. She gave my daughter great tips and things to think about. She helped us get the FAFSA done for two students AND she got me in later the same afternoon to complete the CSS. Amazing!!
Courtney was great to work with. Very knowledgeable and helpful. I would definitely recommend working with her.
Lowest interest rate, no fees to refinance!
The representative was friendly and made the process quick and easy. If you’re questioning whether to make an appointment, do it! You don’t need to stress regarding whether you’re filling out the application correctly and let’s face it as a parent of a college bound student, we have plenty of other things to worry about.
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