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Vehicles & Transportation

Rough Country

249 reviews

4.4249 reviews
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About Rough Country

Data updated
Website
www.roughcountry.com
Category
Vehicles & Transportation
Location
United States · Newbern
Status
Unclaimed
Last 12 months
249 reviews
Replies to negative
13% (3/23)
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Is Rough Country legit?

Rough Country (www.roughcountry.com) has a 4.4 out of 5 rating on OK.one, based on 249 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 13% of negative reviews. Last updated 2026-08-10.

What people say

B
Brad Smith · 1 review · Verified · Experienced 2026-07-28 ·

Slow Shipping

Order of 1 line item took 4 days to be fulfilled. Shipped with incorrect/damaged label which needed to be remedied via Fedex. Got two passenger side mounting brackets which made modification of the driver side mounting bracket necessary in order to install brake lines. However the brake lines were fairly priced and work well.

P
Philip Mitchell · 1 review · Verified · Experienced 2026-08-04 ·

The instructions

The instructions, while simple, could have had better photography in the photos. It would have been much more clear as to the location and orientation of the mounting plates. All in all, it was a simple install and works quite well.

J
Judi Haase · 4 reviews · Experienced 2026-07-15 ·

2026 Jeep…

I bought a tow hitch for my 2026 Jeep Rubicon and by some crazy way got two, 2 different days, charged to card twice. They were awesome to get it straightened out. I wanted an electric side for that Jeep, my Jeep dealer recommended Rough Country step, they ordered it and installed it. Totally awesome. I've had the expensive AMP Research electric step before, this one much nicer and better price even professionally installed. Thanks guy

T
Thomas Matson · 2 reviews · Verified · Experienced 2026-07-28 ·

Quality product

Quality product, perfect fit and have always trusted Rough Country

G
Gary Lones · 2 reviews · Verified · Experienced 2026-07-29 ·

Easy process

Easy process. Product fit exactly to my vehicle, & it was reasonably priced

D
David Hicks · 1 review · Verified · Experienced 2026-08-04 ·

Products was great delivery was fast…

Products was great delivery was fast and everything was what it should have been.

B
Brandon · 1 review · Verified · Experienced 2026-07-28 ·

Good experience

Easy ordering, fast delivery, and product is exactly what I wanted

J
Janna Whitworth · 3 reviews · Verified · Experienced 2026-08-03 ·

I love these steps

I love these steps. They work great and are not hard to install. They also look great when they are tucked up to the rockers.

e
eric demers · 1 review · Verified · Experienced 2026-08-02 ·

very nice product

very nice product, easy to install. the only problem is the shipping not on rough country side but FedEx sucks. they lost my packages spent 2 days in dallas . showed up 2 days late, and FedEx was not help at all

S
Sawyer · 1 review · Verified · Experienced 2026-07-27 ·

Great cover!

Super easy to install on my Tacoma! Looks and preforms great!

s
sue murphy · 3 reviews · Verified · Experienced 2026-08-01 ·

how can i review when i have not received the my order

I have not received my item. What is there to rate?

J
Joyce · 3 reviews · Verified · Experienced 2026-08-01 ·

Customer service a rare quality

Got the wrong size tonneaux cover so had to reorder. New cover came quickly and return was painless once we got label printed. As stated no freight charges to ship or return, very impressed. Thank you Rough Country!

A
Anonymous · 2 reviews · Verified · Experienced 2026-08-03 ·

Shipping was fast

Shipping was fast. Easy to install. Great product and fit. I don't fill these surveys out ever. I made an acception because this is truly a 5 star product.

C
Craig Warren · 1 review · Verified · Experienced 2026-08-03 ·

Love how quickly I received my…

Love how quickly I received my products! The price was fair and the product sturdy!

g
gene pepper · 1 review · Verified · Experienced 2026-07-27 ·

Easy check out fast delivery

C
Carmen Maldonado · 1 review · Verified · Experienced 2026-08-03 ·

Amazing

Amazing! Everything fit my Bronco perfectly!

M
Michael Johnson · 1 review · Verified · Experienced 2026-08-03 ·

It was easy to install took about 20…

It was easy to install took about 20 minutes . I like how the corners are reinforced and it looks good.

W
Walter Cormier · 1 review · Verified · Experienced 2026-07-27 ·

Quick shipping, Quality Service

Quick shipping! There was an issue with handling from the carrier who damaged a running board. One phone call to RC and a replacement was sent. Unbelievable customer service. I would recommend RC!!

B
Butch Jennings · 1 review · Verified · Experienced 2026-08-03 ·

I ordered a 3.5 inch lift kit for my…

I ordered a 3.5 inch lift kit for my 2026 silverado. Received the kit on 8/3. The ordering ,shipping and customer service were great. I opened the boxes and was very surprised that the rear lift blocks were a polymer plastic. Those will not work for me. I cant put my family in my truck and haul or tow anything knowing that would be a major failing point. So after trowing those in the trash I had to order a $70 steel set from your competitor. disappointed in the product. Frustrated to delay my install as I had the install and an alignment shop scheduled.

C
Customer · 3 reviews · Verified · Experienced 2026-08-02 ·

Easy Website Use and Fast Delivery

This was super easy, the website ensures you’re ordering the correct item for your vehicle. They shipped right away. Would recommend to anyone looking for parts/accessories.