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Vehicles & Transportation

Rough Country

249 reviews

4.4249 reviews
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About Rough Country

Data updated
Website
www.roughcountry.com
Category
Vehicles & Transportation
Location
United States · Newbern
Status
Unclaimed
Last 12 months
249 reviews
Replies to negative
13% (3/23)
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Is Rough Country legit?

Rough Country (www.roughcountry.com) has a 4.4 out of 5 rating on OK.one, based on 249 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 13% of negative reviews. Last updated 2026-08-10.

What people say

T
Thomas Hassler · 3 reviews · Verified · Experienced 2026-07-29 ·

The 2" leveling Struts are great on my…

The 2" leveling Struts are great on my 2026 Silverado 1500LT. I had Rancho Struts on my previous Truck and The Rough Country N3 Struts ride much better, a Great Ride as a matter of fact. The under seat storage and bed mat are also well made, fit well and at a competitive price. Thanks

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Elizabeth Ducote · 1 review · Verified · Experienced 2026-07-29 ·

I ordered seat coverage for my husband…

I ordered seat coverage for my husband for his birthday. I did not do a very good job remembering the difference in the changes from 2019. Mr. Joshua Binkley was there to take my call, walk me through options, and process my refund, per my husband’s request. UPS wasn’t super easy, but Joshua was able to get me a code for that as soon as possible and that also helped tremendously! We appreciate his efforts and I will return for future purchases.

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Joshua Strickland · 1 review · Verified · Experienced 2026-08-05 ·

Trying to return the intake sent a…

Trying to return the intake sent a email with no reply

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ERIC SCHLIERF · 3 reviews · Verified · Experienced 2026-07-29 ·

Tubes were dinged do to shipping

Tubes were dinged do to shipping. Sorry you need to wrap them better.

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Brian Cherry · 1 review · Verified · Experienced 2026-08-05 ·

I ordered on there Web-Site

I ordered on there Web-Site. I ordered...a hard roll up bed cover, bed mat and a Tailgate seal kit. Everything went smooth with the order, and everything fit perfectly and looks great. My only concern is, the rubber on the bed cover that rest on top of the bed is not resting flat. I hope the sun and the heat will eventually flatten the rubber with a smooth look.

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Sean Smith · 1 review · Verified · Experienced 2026-08-05 ·

Shipping

It appears your website auto corrected my address from Dr to Rd and left off suite 7. That was corrected with FedEx. No apparently, FedEx has an issue with my package and their professional integrity.

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Mark Tyznik · 4 reviews · Verified · Experienced 2026-08-05 ·

Fast delivery and easy installation

Fast delivery and easy installation, pretty quick job.

D
Dennis Damer · 1 review · Verified · Experienced 2026-07-28 ·

we got what we ordered in a timely…

we got what we ordered in a timely manner, great service at great prices.

D
Darron McCrary · 1 review · Verified · Experienced 2026-08-05 ·

Parts look great and as described

Parts look great and as described. FedEx shipping was terrible and I would look into not using them.

K
Kenan Dundar · 1 review · Verified · Experienced 2026-08-05 ·

Easy checkout

Easy checkout. Fair prices. Fast shipping. Thanks RC

B
Bryan Aparicio · 1 review · Experienced 2026-08-06 ·

Order #1005568609 cancelled day before…

Order #1005568609 cancelled day before install. Manager Joey refused to help. No overnight shipping, no discount. Lost my installation appointment. Bryan 256-742-2055

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Clint Keeler · 1 review · Verified · Experienced 2026-08-05 ·

Easy to order got a good catalog to…

Easy to order got a good catalog to order from now stickers showed up on time

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Gerald Healy · 1 review · Verified · Experienced 2026-08-05 ·

I received the box and it was damaged…

I received the box and it was damaged with part hanging out. The parts are all scratched up. Very disappointed to think I get this junk after waiting 4 months.

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Helen G · 1 review · Verified · Experienced 2026-07-29 ·

Great product

The bed mat was heavy duty rubber. Perfect fit. The only suggestion would be to roll up the mat so it is easier to install. It is actually rolled up backwards which makes for a somewhat difficult install.

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Stephen Thacker · 1 review · Verified · Experienced 2026-07-29 ·

Every thing was exactly what I needed

Every thing was exactly what I needed. Would like to get some stickers if possible

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Scott Braunschweig · 1 review · Verified · Experienced 2026-08-05 ·

Great

Easy to find what I was looking for and order. My product showed up quick and it appears to be great quality (not surprising). Still need to install but if it is like the ones that I have had in the past, I have no doubt that it will be top notch.

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Scott Linsley · 1 review · Verified · Experienced 2026-08-05 ·

The self taper screws you sent were…

The self taper screws you sent were horrible quality and not strong enough to drill into the bracket frame.not the best fitting plastic and has gapping do to the carpet fender liner structure.

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Enrique Ventura · 1 review · Verified · Experienced 2026-08-05 ·

I’m very satisfied with the fast…

I’m very satisfied with the fast delivery of my products:) we already installed the airbags which are amazing… next is the bed cover which I’m sure it will also be great. Thank you RC I will definitely come back for some more :)

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Rick Remillard · 2 reviews · Verified · Experienced 2026-07-29 ·

Product quality a 3. Ship/receipt and 5

Process of ordering and receipt were fine. The quality and installation instructions received were not a 5. It doesn't sit flush and the additional locking pins you included go to nothing. So overall I would give you a 5 on ship/receive and 3 on product quality.

M
Mark · 4 reviews · Verified · Experienced 2026-08-03 ·

Overall very good experience buying…

Overall very good experience buying Jeep XJ ball joints from Rough Country. Shipping was fast, communication clear, and the product looks to be well made. I would have left 5 stars but for the packaging. The box was secured with just two little staples, no tape at all, and the contents weren’t cushioned securely. By the time it got here the staples had pulled through, the box was open, and it was only because of careful handling by the carrier that all the pieces arrived intact. I recommend more attention in the shipping department!