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Vehicles & Transportation

Rough Country

249 reviews

4.4249 reviews
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About Rough Country

Data updated
Website
www.roughcountry.com
Category
Vehicles & Transportation
Location
United States · Newbern
Status
Unclaimed
Last 12 months
249 reviews
Replies to negative
13% (3/23)
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Is Rough Country legit?

Rough Country (www.roughcountry.com) has a 4.4 out of 5 rating on OK.one, based on 249 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 13% of negative reviews. Last updated 2026-08-10.

What people say

V
Valued Customer · 4 reviews · Verified · Experienced 2026-07-29 ·

Ordered the 1.75 inch leveling kit

Ordered the 1.75 inch leveling kit, parts were shipped in two parts, which I didn’t expect. Once I received I had a local dealership install. They had no issues with the install and truck looks great and drives great.

R
Robin · 4 reviews · Verified · Experienced 2026-07-27 ·

3 products- 3 big smiles

Everything we ordered was as advertized; the under seat storage, the step, running boards, and tonneau cover are all just great. They were all easy to install and look terrific!

J
Junior Delcarmen Perez · 1 review · Verified · Experienced 2026-08-04 ·

Very fast shipping got three days prior…

Very fast shipping got three days prior to when I ordered

M
Mike Castellini · 1 review · Verified · Experienced 2026-08-02 ·

Product appears to be very good…

Product appears to be very good quality, I have not purchased anything Rough Country products in years (old square body Chevy) shipping was fast and undamaged...just wish I got a Tshirt (L) or some decals like the old days...good product, thank you

R
Randy · 2 reviews · Verified · Experienced 2026-08-04 ·

Good product and fit.

k
ken nethaway · 1 review · Verified · Experienced 2026-07-28 ·

Friendly and fast service

Friendly and fast service. Quick delivery. Nice cover

G
George Smith · 1 review · Verified · Experienced 2026-08-04 ·

Delivery was on time one bent latch but they have already shipped a new one. Topper looks good

Delivery was on time one bent latch but they have already shipped a new one Topper looks good

A
April Marquart · 1 review · Verified · Experienced 2026-07-28 ·

Great product and fast delivery

T
Tarrence Morgan · 1 review · Verified · Experienced 2026-07-28 ·

They are a good company

They are a good company. Order are packed and shipped great. They also great on delivery time and helping customers with problems with your order.

T
Tim Hull · 1 review · Verified · Experienced 2026-08-01 ·

The instructions are trash like they…

The instructions are trash like they were an after thought this is the last rough country product ill buy its literally like im the first person to ever purchase this product

J
John V · 1 review · Verified · Experienced 2026-08-04 ·

Satisfied customer

The ordering, delivery and installation went very well. The tonneau cover is very well made, I'm extremely happy. Thanks again.

P
Pa.mtnbaldguy · 2 reviews · Verified · Experienced 2026-08-04 ·

A no brainer

It was easy. A quality product with uncomplicated installation. When my son suggested it for my new Gladiator, it was a no brainer. It arrived a few days after order and took about 90 minutes to install/fine tune. Could not be happier. Thanks!

M
Michelle · 3 reviews · Verified · Experienced 2026-08-04 ·

My order arrived exactly as said it…

My order arrived exactly as said it would . Installation was simply as per instruction. Great job I’ll definitely be returning to Rough Country again

R
Richard L Gamble · 1 review · Verified · Experienced 2026-07-28 ·

Just what I wanted

Just what I wanted, right when I wanted it.

J
Joel E Fitts · 1 review · Verified · Experienced 2026-08-04 ·

From ordering to delivery to install

From ordering to delivery to install, I had a good experience.

R
Rick LaVigne · 2 reviews · Verified · Experienced 2026-05-23 ·

Broken item

One of the items I ordered was the item that allows the tailgate to go down by itself. One of the retaining clips that keeps it attached to one of the brackets was broken, so the pneumatic piston won't stay on the designated post. I've called customer service a couple of times and relayed the issue. I get put on hold then the call disconnects. The issue remains unresolved.

S
Suzanne Dennis · 3 reviews · Verified · Experienced 2026-07-27 ·

Not what as described

Not what as described. It didn’t say texture. Also had to pay to ship back when slot of other companies have free returns. Will not use again. Will go with Amazon instead

D
David LeMaster · 3 reviews · Verified · Experienced 2026-08-03 ·

I ordered the wrong size

I ordered the wrong size. They were soo helpful even though it was my mistake, they helped me correct it and send me correct size without penalty.

j
julian o · 1 review · Verified · Experienced 2026-07-28 ·

Did not send all hardware and won’t answer phone

Did not send me all screws, didn’t send me A and B clips, i called for questions and was not answered, its a shame because i bought my 6 inch lift kit for my silverado from RC, 2 inch Rear blocks, but they did not satisfy me with the Wheel well liner shipping and handling process whatsoever

D
David Millard · 3 reviews · Verified · Experienced 2026-07-28 ·

Great wheel and tire package

Great wheel and tire package shipped right to my front door. While installing them I experienced an issue, one lug nut wasn't threaded. I contacted them and in just a few days they sent an entire set of lug nuts with a new wrench. Customer service is top notch. Tires and wheels ride great and looks awesome. Thanks Rough Country for the nice addition to my ride