SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
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Is SageSure legit?
SageSure (www.sagesure.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 82% of negative reviews; 101 of them were added in the last 12 months. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and claims adjusters for being exceptionally helpful, professional, and consistently responsive throughout the entire interaction. Many consumers note that filing a claim is prompt, highly user-friendly, and handled efficiently from start to finish.
Some reviewers were not happy with communication issues, prolonged delays, and difficulties getting clear answers regarding their claims. Conversely, a small portion of people felt upset by unexpected premium increases and frustrating experiences involving claim denials. Others mentioned that dealing with specific representatives or contractors sometimes added unnecessary stress to an already difficult situation.
Auto-generated from all reviews of this business. For reference only.
First 5 STAR response your claim rep. Definitely a 5 STER experience.
First 5 STAR response your claim rep, Jackie Oyugi who was prompt arriving, very nice in going over our covered damages and, excluded damages. She represents SageSure well. David Brual is another 5 STAR experience handling our claim in a professional manner. Was prompt in all our online or cell communication. Would I recommend SageSure to friends or someone not happy with their current company? Yes! Absolutely! I have great respect for these claim reps as I have been there and done that spending my 54 years career in Insurance. First off 10 as a claim rep for Crawford & Company, was "Cat Adjuster" during 1969 Hurricane Camille. Next 10 as a top agent for Allstate and finally my 34 years owning my own Fletcher Songe Agence representing Nationwide Ins Company. I recognize quality claim reps throughout my sales career and, SageSure is definitely one who has Quality 5 STARS reps.
Reply from SageSure2026-09-04
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Great communication, very professional, patient, knowledgeable,fair, and respectful.
Reply from SageSure2026-09-02
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Communicating very easy
Respects the customer and listens
A great experience through a stressful
Period of time
I would recommend 100 percent
A great staff
Reply from SageSure2026-08-30
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Your staff was very helpful. The only problem was the email address was too easy to mess up.
Reply from SageSure2026-08-28
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Everyone we dealt with was professional and helpful!
Reply from SageSure2026-08-29
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
The field adjuster and desk adjuster were great to work with and made the process of this claim stress free.
Reply from SageSure2026-08-25
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Insurance company came through for me on the most part. I had hail damage to my roof. My utility room that is detached from from main house was denied coverage. If hail damaged my house roof then the hail also hit my utility room.
Reply from SageSure2026-08-18
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Quick response.
Adjuster was knowledgeable and professional.
Reply from SageSure2026-08-12
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
You deny blatant hail damage and screw over homeowners. Hope your business drops into the bowels of hell, you scammers.
Update to your response about me contacting you after making my initial comments...
"FORGET ABOUT IT!"
I stand by my statements and am now spreading the word on every social media platform I can reach out to. All of the negative reviews on your company are valid, and I hope everyone does their due diligence and stays far away from you, as you are as crooked as they come.
Reply from SageSure2026-08-10
Hi SS, thank you for sharing your experience. We’d like to talk to you in more detail about your situation to see if there is anything we can do to change the outcome. Please contact our Customer Care team at (844) 328-7702 or email us at [email protected] with more information about your situation. We believe we can do better, please give us the chance to show you.
Easy to talk regarding my problems , accommodating , helpful supportive. Understanding
Reply from SageSure2026-08-07
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Filed a claim, sent in paper work and had a check in about 3 weeks. Would highly recommend equipment breakdown when getting your homeowners insurance.
Reply from SageSure2026-08-05
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Wonderful, caring people who helped us with our home when we had water damage to our floors. Professional, personal, and courteous throughout the entire process. I was a wreck, but they made me feel secure in knowing they would take care of us.
Reply from SageSure2026-08-04
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
This Company was very professional in handling my claim. My claims adjuster really stayed on top of my claim and she always in formed of the next step in my claim process. Stacy is a real asset to this company. Great company no hassles no problem in my claim.
Reply from SageSure2026-07-31
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Being a new client I was really impressed with the whole unit. The claims processor did all his homework before the company came to a decision. He got hold of a weather report that showed that 70 miles an hour wind and hail took out my roof at my house and I want to commend Clint Brennan because I have lived all over the world and this has never happened in a timely manner, such as this. . Verifying every piece of information in this claim made it so much easier for my wife and I.. My wife had a major stroke in March 2026. She is on the mend. Clint was patient with her.
Reply from SageSure2026-07-30
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
